Unified communication’s giants step into the ring with mega acquisitions

BY BENNIE LANGENHOVEN, MANAGING EXECUTIVE, TELLUMAT COMMUNICATION SOLUTIONS*

After a somewhat drawn-out rise in initial adoption, video is used with increasing frequency in the enterprise today.

The market now seems to have hit a tipping point, with giant unified communications (UC) vendors getting in on the action. Mass adoption is likely to follow soon, along with significant changes in the ways we do business, marketing and communicate.

Watershed events
The most significant recent events in the enterprise video timeline are two major acquisitions: Cisco, with its acquisition of Tandberg ($3.3 billion), and Avaya, with its buyout of RADVISION ($250 million), have joined Skype, Polycom and ShoreTel as significant players in this market. At the same time, they have added major excitement and competition to this industry.

Their timing is spot-on. Research offers different views on how big enterprise video is going to get, but the consensus is “pretty big”.
• Infonetics forecasts that the global market will reach $5 billion by 2015.
• Gartner, for the same period, is forecasting $8.6 billion.
• Wainhouse Research predicts 20% or greater growth for the foreseeable future.

It is clear that all the elements are in place for a battle royale to deliver video to the enterprise – either as a desktop application as well as video conferencing facilities in boardrooms.

The old way and the new
So how far has video come in the enterprise, and where is it at currently?

Traditionally, videoconferencing was the preserve of large national or multinational companies. Substituting frequent travel, conference took place between two groups in two fixed locales equipped with screens, cameras, microphones and – for the time – serious bandwidth.

Both the expense of such installations (hardware, connectivity and network configuration) and the point-to-point nature of early video applications required participants to be present to participate.

This changed with the arrival of point-to-multipoint applications. Meeting rooms still exist, but it is possible for extra participants to dial in without special equipment other than their PC, webcam and broadband link.

Consumer-grade apps like Skype and Apple’s Facetime are partly to thank for this turn of events, serving to acquaint people with video. This is set to continue as video proves to be a formidable medium through which to communicate in any number of enterprise scenarios (more about this further down).

It is against this backdrop that the major UC vendors are integrating desktop-based peer-to-peer video and multi-party videoconferencing into their platforms.

Next steps
Desktop video conferencing
The first order of business for these vendors will be to allow single users the ability to log in to point-to-multipoint videoconferences from their desktops.

With the rich application arsenals they lay claim to, they are likely to encapsulate video within compelling application environments featuring document sharing, instant messaging, presence and the like.

YouTube in the enterprise
Another, arguably even more exciting range of video applications is also emerging in the enterprise – namely hosted video communication.

Many enterprises already have YouTube accounts allowing them to host proprietary videos, but the range of uses, led by viral videos, is proliferating. Product demos, case studies and sales, marketing and training material are all finding enthusiastic followings.

More growth
As with the early years of videoconferencing, desktop and hosted video is likely to encounter continued resistance, but over time it can grow from augmenting face-to-face interactions to more standalone enterprise aids, once the initial discomfort is overcome.

As noted in a QUMU product white paper: “For many, the idea of writing a ten-page memo is horrifying when they could create a faster, better result with a webcam and sharing of desktop presentations, spreadsheets, or Web-based information.”

We couldn’t have said it better ourselves.

* Tellumat is the South African distributor of ShoreTel systems.

Online training platforms can help companies make the most of scarce skills and tight training budgets, says Rachel Mc Dermott of Aspire Solutions, which has recently launched its Learnscape platform.

“Many companies have a lot of training material but not enough people to deliver it,” says Mc Dermott. “Putting your material online means you can reach more people with fewer resources – and managing your training programme becomes dramatically easier.”

Training administration is one of the most time-consuming and frustrating elements of the typical HR department’s job, Mc Dermott points out. “Keeping track of who has done what course, whose certifications are about to expire and who is progressing as they should towards a certificate can be a nightmare, especially when you are chasing paper registers that some people always forget to sign.”

Mc Dermott says that because Learnscape is based on a single central database, managing trainees and drawing reports is a simple matter. “You get much better oversight of training, with real-time reporting and statistics; and doing a skills audit is a simple matter of generating a report.”

There is a learning advantage along with the administrative advantages, adds Mc Dermott. “Most people prefer to work at their own pace, which is only possible with this kind of centralised online system,” she says. “While they’re going through a training module learners can stop, start, replay something they’re unsure of and make notes as they go along.”

There are advantages for trainers as well, she adds. “It’s easy to upload course notes, but also pictures and sound; and trainers can record a voiceover narration for their slides to give a much richer, more interactive experience.”

Multiple-choice assessments and evaluations are equally easy to create with built-in functionality, giving learners instant feedback on their progress. “Learnscape is a powerful tool that trainers can use to multiply their effectiveness,” says Mc Dermott.

Digital Asset Management (DAM) is growing in popularity as companies realise that they can extract a value from their archives – a value that can translate into Rands, cents and profits.

This is according to Ryan Martyn, a director of Cape-based ICT distributor, Syntech SA – and the youngest member in South Africa of Entrepreneurs’ Organisation, a global non-profit organization whose stated mission is to ‘engage leading entrepreneurs to learn and grow’

Martyn said people are increasingly looking to unlock the value of their archives. “People and companies are sitting with massive amounts of archived material – and this material is growing continually. Historical footage cannot be recreated and for that reason holds tremendous value.”
Increasingly companies are realising that these archives, if accessed and farmed correctly, could result in money making opportunities – if they can be found and repackaged.

“The problem is that a lot of this data is either stored on external hard drives, which is an expensive medium to manage – and the data residing on these hard drives is hard to find.”

“Frequently,” said Martyn, “film-makers can’t find the material. This is often because, after a few years, it is often stored in external hard drives – a large array of them. Knowing exactly what is on these hard drives is often a difficult task.”
Martyn also said that external hard drives have a certain live span and “a fair number” are prone to crashing. This naturally results in the loss of information – some of it potentially valuable.
“These days companies are generally using LTO 5 archiving solutions, which are designed to store data for a long time, with minimal risk of corruption. Media Asset Management (MAM) Software is often used in conjunction with LTO5 Archives to index the content and make searchable, easy to manage and integrate into new productions.” For instance, unused or rarer footage of Hitler prior to, and after, the Second World War, could be put together into a new and compelling documentary and could, therefore, carry with it a significant historical and financial value. Herein lies the value of digital asset management.”

Helping the local film industry

Martyn said that his company had recently developed a full colour grading solution for the film and production industry by incorporating the products and applications of various products, including from Apple, Black Magic Design, Netstor and ATTO.

The solution, which can cut design and installation costs by as much as 90%, has already been sold through their reseller network. Syntech SA, he said, wanted to provide the local film and production industry with a turnkey solution that is “more affordable”.

‘Proprietary colour grading solutions can cost millions of Rands, but we can offer a solution – using more accessible equipment – at one-tenth of the cost.”

He said the film and production industry is a key market for Syntech SA, adding that the more affordable solution makes it “easier for local film makers to compete at an international level”.

Commenting further, Martyn said that as people realise the substantial benefits of unlocking the often hidden value that resides in their archives, Media Asset Management (MAM) solutions are becoming increasingly critical – and popular.

“Today’s MAM software allows video to be indexed and allows users, for instance, to search the material in an archive for particular content. The software is able to do a massive search of data to find the exact type of information that is required, this information about the media is known as Metadata”

• Can reduce base station operating costs up to 70%
• 4G upgrade capability underlines commitment to technology evolution

Nokia Siemens Networks is bringing the benefits of its globally recognized Flexi Multiradio Base Station platform* to CDMA** operators. Nokia Siemens Networks is launching its Flexi Multiradio CDMA Base Station at International CTIA Wireless® 2012 next week. The new base station is energy efficient and compact, helping operators to lower costs as well as allowing a smooth migration to LTE. The launch emphasizes the company’s long-term commitment to CDMA by integrating the technology into its wider Flexi base station portfolio.

The new base station offers CDMA operators low total cost of ownership (TCO). Nokia Siemens Networks tests have shown that, compared to earlier generations of base stations, the new product can reduce base station operating costs by up to 70%. By sharply reducing power consumption, the Flexi Multiradio CDMA Base Station cuts both running costs and the need for power-hungry air conditioning. The compact size of the new base station minimizes site space requirements, decreases rental costs and makes it easier to deploy in indoor and outdoor locations.

”We’ve integrated our acquired CDMA capabilities into the industry-leading Nokia Siemens Networks Flexi Multiradio Base Station portfolio, focusing on customers’ on-going needs. To achieve this, we have invested significant R&D resources to create flexible future options for CDMA operators including multi-technology capabilities,” said Scott Mottonen, head of the CDMA/LTE business line, Nokia Siemens Networks. “CDMA continues to represent a significant and growing opportunity in many markets. In particular, recent advances in CDMA technologies and the availability of a wide range of terminals have enhanced capabilities to meet subscriber expectations for advanced services. CDMA operators now have the opportunity to deploy solutions with a consistent approach and format.”

Using the common Flexi Multiradio Base Station format makes the integration of CDMA into multi-technology sites straightforward, which is especially important given the ongoing adoption of LTE. The base station provides some of the latest CDMA 1X Advanced*** (voice) and EV-DO**** (data) capabilities, as well as flexibility and scalability to meet future demands. With this base station, operators can be assured that their CDMA investments are protected as they transition towards LTE.

The Flexi Multiradio CDMA Base Station is backed by Nokia Siemens Networks’ global experts and complete portfolio of services including consultancy, design and planning, systems integration, deployment, optimization, maintenance, and managed services.

The Flexi Multiradio CDMA Base Station will be available for commercial deployments in the 800MHz and 1900MHz frequency bands by the end of 2012, with additional frequency bands provided based on market demand.

A demonstration of the new base station can be seen at the Nokia Siemens Networks stand (Booth # 3701, Hall D) at International CTIA Wireless® 2012.

To share your thoughts on the topic, join the discussion on Twitter using #CTIA12, #CDMA and #mobilebroadband.

This hyper-scalable solution enables supplier and retailer trading partners to effectively collaborate at the shelf level for improved on-shelf availability, increased competitive advantage, enhanced profitability and optimal promotion and pricing plans

JDA® Software Group, Inc. (NASDAQ: JDAS), The Supply Chain Company®, today announced the release of JDA® Shelf-Connected Cloud, a revolutionary new solution that offers the unparalleled scale needed to connect manufacturers’ supply chains to the retail shelf.

JDA® Shelf-Connected Cloud is designed to help supplier and retailer trading partners effectively collaborate at the shelf level to improve on-shelf availability, remove unnecessary inventory across enterprises and set new strategies that leverage cost savings across the entire value chain. Trading partners that collaborate using this new paradigm will be able to offer their joint consumers a new level of competitive pricing by connecting their supply chains.

In a shelf-connected supply chain, suppliers collaborate with their distribution and retail customers to plan an optimal product assortment and planogram for each store or store cluster, then develop and synchronize their demand and inventory replenishment plans driven by consumer sales. This framework integrates a supplier’s planning and execution processes with a retailer’s planning and execution processes to better align all processes with consumer demand. By having a view of the cross-enterprise supply chain flows, partners can develop strategies that consider the cost savings across enterprises and leverage it to deliver more value and innovation to their consumers.

Suppliers can collaborate with retailers to create a time-phased retail order plan. Many large retailers today still struggle with developing or completing accurate, bottom-up time-phased order plans that are driven from shelf sell-through. So, suppliers who leverage a shelf-connected solution can strategically elevate their partnership levels with retailers. Benefits of the solution include the ability to:

• Scale to the shelf-level
• Deliver fast time to value by leveraging the cloud
• Quickly see the effects of assortment, space and supply chain strategies and their impact on performance and financial results
• Deliver a collaboration platform to drive efficiencies across enterprises and their inter-connected supply chains
• Align the people, processes and tools necessary to focus attention on the critical few actions that will drive significant and immediate results
• Develop optimal supply chain, promotion and pricing plans driven from shelf-level demand signals

As part of the comprehensive JDA® Shelf-Connected Cloud solution suite, JDA Software today also announced the release of JDA® Collaborative Shelf Planning & Analytics. Suppliers managing sell-through at the shelf must be equipped to handle the associated exponential increase in planning intersections and decisions. JDA’s supply chain planning architecture is unique in its proven ability to scale to meet the challenges of driving decisions from the shelf. JDA Collaborative Shelf Planning & Analytics enables companies to manage and transform mountains of data into actionable information. This solution drives visibility and enables analytics such as out-of-stock detection, sell-through analysis and inventory performance directly from the shelf.

“In today’s ultra-competitive markets, the ability to manage products across multiple channels and the entire product lifecycle becomes essential to maintaining profitability and competitiveness,” said Fred Baumann, vice president, industry strategies, JDA Software. “By leveraging shelf-connected supply chain practices, trading partners become aligned on not just the next order, but on the larger horizon of orders. The insights associated with these activities are leveraged by both the supplier and retailer to drive higher consumer satisfaction in a mutually beneficial and profitable way.”

For more information about how companies can become more consumer- and shelf-centric with end-to-end supply chain collaboration visit www.jda.com/solutions/shelf-connected-cloud or email info@jda.com for more information.

Tweet this: .@JDASoftware releases Shelf-Connected Cloud for improved retailer/supplier collaboration at the shelf. http://jda.com/twshelfc

Hospitality software developer, Hospitality Technology International (HTI), and Nightsbridge have completed the development of a new software interface that will enable the company’s Apex property management system (PMS) users to implement Nightsbridge for some unique distribution channels and sales opportunities.

HTI is renowned as Africa’s premier developer of hospitality software for hotels, lodges and resorts..

Rory Montgomery, marketing manager at HTI, said the development tie-up with Nightsbridge “made absolute collaborative sense – and is a boon to the market and to our growing base of Apex clients”.

Nightsbridge is a leading supplier of distribution opportunities for bed and breakfasts, guest houses and small hotels, enabling users to take online bookings through various local travel websites.

Apex is a leading property management system in Africa for medium to large establishments, with over 160 independent properties currently using Apex for total management of their front-of-house operations..

According to Montgomery, “with Apex already established in the larger property market, this will be a useful stepping stone for Nightsbridge to offer their channel management solution to new and existing Apex clients”.

Nashua Mobile, the independent telecommunications service provider in the Reunert Group, has added the Nokia Asha 201, Nokia Asha 300 and Nokia Asha 303 to the selection of Nokia devices it supports on its flat-rate Xtreme Data package.

The Nokia Asha range will be available in store as of 7 May 2012. For just R59.00 per month – on top of standard contract charges – professionals and consumers will be able to enjoy access to email, instant messaging, browsing and social networking on these devices. The predictable and fixed monthly cost removes the uncertainty associated with other data rate plans and eliminates the chance of ‘bill shock’. The package is subject to fair usage policies.

The Nokia Asha 303 and 201 blur the line between smartphones and feature phones with a blend of rich functionality, ease of use and affordability. The Nokia Asha 201 offers a great Qwerty keyboard, while the Nokia Asha 303 integrates Qwerty and Touch into a great user experience and the Nokia Asha 300 offers a keypad and touchscreen.

All three devices offer fast and easy access to the Internet, integrated social networking, messaging and world-class applications from the Nokia Store. Nokia Asha mobile phones make use of the new Nokia Web browser for Series 40 with up to 90% data compression. This means smaller downloads, pages that load fast, look great, and are easy to read.

Says Nashua Mobile Managing Director, Chris Radley: “We are excited to make the Xtreme Data package available on a new range of Nokia handsets, giving users even more choice of mobile phones that they can use with a flat-rate data package. In the next few months, we hope to add even more smartphones to the selection of devices supported on the Xtreme Data package.”

Xtreme Data is currently also available on Nokia X2-01 and Nokia C3 mobile phones based on the Series 60 platform, and the Nokia N8, Nokia E5 and Nokia E7 from Nokia’s smartphone range.

Nashua Mobile’s Xtreme Data service works by routing data from the handset to Nashua Mobile’s shared GSM data access point names (APNs) from Vodacom and MTN. Web access is controlled and managed intelligently by Nashua Mobile’s infrastructure partners, giving the customer a seamless experience that enables access to all their communication, social networking and information.

Approximately 25 percent of the TV sets shipped globally in 2011 were internet-connected, a figure forecasted to approach 70 percent of total TV shipments during 2016, resulting in more than $117 billion in revenues, according to a new report by IMS Research (recently acquired by IHS Inc. (NYSE:IHS)).

“Internet connectivity is becoming a standard on high-end TV sets, and it’s increasingly being added to mid-end televisions,” says Veronica Thayer, market analyst, IMS Research, and author of the Connected TV Sets – World – 2012 report. “TV set manufacturers’ product launch plans are expected to drive the majority of the growth for connected TV sets during the forecast period.”

The study also reveals that proprietary operating systems will remain the main type used by manufacturers in the next five years, although Android OS will start gaining presence and it’s expected to reach a significant share of the market by 2014. IMS Research’s forecast shows that during 2016, more than 80 percent of the connected TV sets shipped worldwide will have built-in Wi-Fi and close to 30 percent will have advanced user interface features such as motion, gesture or voice.

“Connected TV sets will help boost sales of flat panel TVs as the awareness and the demand for Smart TV features increases,” Thayer adds. “However, the impact that internet-connectivity will have on total TV set growth will be diminished by the availability of other internet-connected devices such as Apple TV, Roku and game consoles.”

Veronica Thayer will deliver the keynote presentation Market Drivers and Inhibitors for Connected TV at the Connected TV World Summit 2012 on Wednesday, 2 May, 2012 at One Wimpole Street, London. To schedule a meeting during the event please contact Clive Savage Tel: +44 (0) 07824 706 402 clive@greenfieldscommunications.com

Enterprise “app store” is heart of mobility platform

HP recently announced a mobility platform for communications service providers (CSPs) that enables them to help enterprise customers increase productivity by supporting employee use of smartphones and tablets.

The HP Enterprise Mobility platform enables enterprises to provide internal mobile applications (apps) to employees so they can access company data quickly, easily and securely on their personal mobile devices.

The core components of the HP Enterprise Mobility platform are:

— HP Enterprise Mobile App Store enables CSPs to help enterprises create, certify, distribute and manage ”mobilised” versions of company apps for employees. Hosted at the CSP site and managed for the enterprise, the HP Enterprise Mobile App Store provides employees an easy-to-use portal for downloading apps.

— Multichannel capability supports personalised employee access, regardless of device. Employees can easily browse for apps. Multiple languages are supported to enable regional app stores.

— Multicatalog management enables enterprises to offer apps to different kinds of users by structuring access based on employee location, job type or other criteria.

— Application life cycle management enables enterprises to refresh apps for all device types, track usage, and decommission apps at end of life.

— Integrated mobile device testing ensures that apps perform properly across device types and in varied usage scenarios.

— HP Enterprise Mobility Gateway enables CSPs to help enterprise employees access the right enterprise data at the right time by connecting mobile applications with an enterprise’s back-end systems. Available on the customer premises and as a service from the CSP, the gateway enables developers to create data-rich apps that run effectively even when bandwidth is limited.

— High-performance access is enabled with server- and client-side caching, smart browsing, and offline viewing of large data sets.

— Secure exposure of back-end systems and data to mobile applications is enabled by user authentication and authorisation.

— Lifecycle management of programming interfaces of back-end systems is facilitated with usage and reporting tools.

— Composite service development enables mobile apps to access and combine data from multiple back-end systems to create aggregated, high-value information for mobile users.

“Service providers are at a point where they need an enterprise service delivery platform, not just a telco service delivery platform,” said Glen Ragoonanan, lead analyst, Infrastructure Solutions and SDP Strategies, Analysys Mason. “It makes sense to work with a partner like HP that has both telco and IT heritage and can bring the two worlds together.”

Based on the widely deployed HP Service Delivery Platform (SDP), the HP Enterprise Mobility platform features a flexible service-oriented architecture. CSPs can adapt the core HP components to suit specific, complex needs, and they can integrate other HP and third-party solutions to further enhance functionality.

“CSPs must invent new business models to win in a 4G world,” said Mary Brady, Principal Consultant, Enterprise Communications and Media Solutions, HP South Africa. “HP’s offering enables CSPs to generate new revenue by helping enterprises tap the productivity potential of smartphones and tablets used by employees.”

In addition to offering mobility services to enterprises, CSPs can use the HP platform to manage mobility services for their own employees, including the development and distribution of new apps.

Designed for CSPs to offer to their enterprise clients, the HP Enterprise Mobility platform also will be sold directly to enterprises by HP, as an on-premises solution.

The HP Enterprise Mobility platform complements previously announced offerings in the HP Mobile Application Services portfolio.

More information about the HP Enterprise Mobility platform is available at www.hp.com/go/emp.

Developers and top brands are already beginning to commit to the BlackBerry® 10 platform for their mobile application development. Today at BlackBerry World, Research In Motion (RIM) (NASDAQ: RIMM; TSX: RIM) revealed endorsements from a number of key partners who have already confirmed their excitement for the upcoming launch of the BlackBerry 10 platform.

RIM has been working diligently with app providers to help ensure BlackBerry customers will have access to high-quality content and apps when BlackBerry 10 smartphones are launched.

“The level of enthusiasm among developers for BlackBerry 10 is amazing. The platform has been built to give developers the ability to create amazing content and a great user experience. The support and excitement we already see from developers is both rewarding and encouraging,” said Martyn Mallick, Vice President, Global Alliances and Business Development at Research In Motion. “We are hearing every day from partners who want to start building and showcasing their work on BlackBerry 10.”

Today, RIM also released in beta the developer toolkit for the BlackBerry 10 platform, which will allow developers to build and test their apps in preparation for the BlackBerry 10 launch expected in the latter part of 2012. The toolkit includes the BlackBerry 10 Native SDK with Cascades, which allows developers to create graphically rich, high performance native apps in C/C++ or the Qt Modeling Language (QML). The toolkit also includes support for HTML5 app developers with the BlackBerry 10 WebWorks™ SDK, allowing them to create native-like apps using common web programming technologies (HTML5, CSS and JavaScript).

The developer community, content providers and application framework providers are already coming out in support of BlackBerry 10:

“BlackBerry’s influence remains a worldwide phenomenon, which matches Endomondo’s reach,” said Endomondo Co-Founder Mette Lykke. “With 8 million users around the globe, including many BlackBerry devotees, Endomondo recognizes the value of supplying BlackBerry 10 users with access to the capabilities of the mobile Endomondo Sports Tracker and social fitness network.”

“The official launch of BlackBerry 10 comes with great anticipation from Gameloft,” said Ludovic Blondel, Vice President of OEM at Gameloft. “We are very excited to be able to provide BlackBerry 10 users with high-quality gaming experiences for every type of player. We already have a total of 11 titles including our popular physics-based puzzle game Shark Dash and more hard-core games such as N.O.V.A. 3: Near Orbit Vanguard Alliance being optimized for the platform.”

“With the launch of BlackBerry 10, RIM is ramping up its platform for app developers,” said Nick Barnett, CEO of Mippin. “We’re very excited about the potential opportunities with BlackBerry 10 and we are confident it will deliver a content experience that leads the way for mobile.”

“With 360 Panorama, Occipital is pushing the boundaries of photography on mobile devices. When evaluating the technical viability of a platform, we consider three areas: camera, sensors, and processing and graphics capabilities. BlackBerry 10 met and often exceeded our expectations for each of these areas,” said Jeffrey Powers, Occipital Co-Founder and CEO. “Through the combination of our computer vision technology and the advances of the BlackBerry 10 platform, 360 Panorama delivers a magical user experience. We are very excited to bring 360 Panorama to users of the new and dramatically improved BlackBerry 10 platform.”

“We knew from the start that RIM was on to something really special with their new BlackBerry 10 platform” commented Ryan Marquis, Founder/COO for PixelMags. “To have been invited to participate in the app development process from the very start was a labor of love for all of us at PixelMags. We will be able to give BlackBerry 10 users an amazing native-built application where consumers can read any magazine, anytime, within the application, for one low monthly fee.”

“As a longtime developer for the BlackBerry platform, Poynt is excited to see RIM continue to innovate with the BlackBerry 10 platform,” said Andrew Osis, CEO, Poynt Corporation. “The Cascades framework and QML support will allow our team to innovate the Poynt platform on BlackBerry 10 devices by continuing to create compelling and engaging user experiences.”

“RIM has got it right with the BlackBerry 10 platform. They have really streamlined the app-development process,” said Adam Linford, Truphone Head of Labs and Mobile Applications. “The platform’s support for open-source components flattens the learning curve enabling us to build a new application quickly and cost-effectively and have it ready to go when the first BlackBerry 10 devices debut.”

“BlackBerry 10 is a huge milestone for the BlackBerry platform evolution and our early access to the platform has convinced us to be part of this promising transition,” said Martin Herdina, CEO of Wikitude. “We are really excited by the possibilities provided to us by the BlackBerry10 platform to bring immersive and interactive Augmented Reality experiences to the Blackberry community.”

For more information on the BlackBerry 10 toolkit, please visit www.devblog.blackberry.com.