Archive for Kwiecień, 2014

South African businesses rush to the cloud, expect 75% penetration in 2 years

By admin, 23 kwietnia, 2014, No Comment

South African business is poised for massive adoption of cloud computing, with some 75% of all applications set to be in the cloud within two years. This bold assertion comes from cloud computing services specialist Alto Africa, which says the promises made by the IT industry for cloud ring true.

“For decades, IT has served its own interests and not that of the business. With cloud computing, a corner is turned. Cloud delivers. It is secure, it is flexible, it scales – and South African companies, like those in developed countries, are ready to take to the cloud en masse,” says Alto Africa director Oliver Potgieter.

Right now, he puts cloud penetration at around 10 to 15% of applications. “Use of cloud services is low in some areas, such as infrastructure solutions, and high in others, such as email security and continuity services. But it is set for rapid growth, driven by the presence of experienced vendors in the local market, backed with the right Service Level Agreements [SLA], good technical skills, redundant connectivity and ample evidence of the value that cloud delivers.”

Furthermore, he says cloud growth can be expected across the board. “It is being led by big business, but the midmarket and SMEs stand to gain as much or more by moving into the cloud.”

Having spent a decade in the United Kingdom migrating some of the world’s largest financial services companies into the cloud, Potgieter says familiar patterns are emerging. “The local environment for cloud has already dramatically changed in the past two years, moving rapidly towards a state of maturity. When Alto entered the market, it was almost impossible to find a vendor with a credit-backed SLA; we even helped some to write their SLAs for cloud services provision. However, that’s turned around completely. Today, a good SLA is the rule rather than the exception.”

More than that, he says cloud momentum depends on many parts of a complex ecosystem falling into place. Among these elements are connectivity, local service provider capability and customer readiness. “The tipping point for mass adoption comes as the market reaches around 15%. That’s the point at which executives are playing golf and one says to another, ‘we’re doing this’,” Oliver remarks.

There are international precedents, too. “In the USA and the United Kingdom, it took 3 years to go from early adopter phase – that’s up to 15% – to 75%. From 2004 to 2008, cloud services came blasting through after questions around security and stability were settled,” he says.

In Australia, which can be seen as a classic ‘follower market’, Oliver says this ramp to mass adoption was compressed to just two years. “South Africa is a follower market like Australia – and with the ecosystem in place, expect exponential cloud adoption,” he states.

In addition to answered questions around security and stability, there are case studies and reference sites aplenty, and cloud is no longer anything new, continues Potgieter. “Cloud isn’t ‘bleeding edge’ or even leading edge. In economies where there is good connectivity and proven service providers, ‘does it work?’ has given way to cloud being a standard way of doing things. In a global sense, cloud computing has been in the market for so long that any business using cloud is far from a trendsetter.”

He puts the South African market at perhaps 6 years behind the leading market adopter, the USA. “Our anticipations of growth are not rocket science and they are not way out there. The local market is unique from a lot of perspectives, but none of them are restrictive to cloud adoption.”

And he expects uptake to come from across the spectrum. “Interest isn’t limited to any one vertical industry. In terms of customer size, the momentum is coming from mid-size companies of 100+ IT users – and that’s because the cost savings are real. If you save 40% to 50% on a R10 000 budget, it’s pocket change. If you save the same percentage on a R1m-plus budget, it’s real money that can make a difference to the bottom line.”

Enterprise Demo Conference attracts key players

By admin, 23 kwietnia, 2014, No Comment

IT News Africa proudly announces that Africa’s premier enterprise technology-focused demo conference, Tech Demo Africa 2014, is scheduled to take place on the 3rd of June at the Hyatt Regency in Johannesburg.

Tech Demo Africa 2014 is an industry platform established to offer leading technology companies an opportunity to showcase their technology solutions.to a captive audience comprising key industry players, as well as local and international media.

What to expect

Visitors can look forward to engaging product demos, exciting product launches and panel discussions.

As a recognised event, Tech Demo Africa continues to attract industry leaders and technology stalwarts.

In previous years, delegates were treated to demonstrations by leading technology companies including Syspro, Motorola, Telkom, Adobe, SAS, Intel, Lenovo and Samsung, amongst others.

Demo platforms

The range of display platforms available to participants reflects the growth and stature of the African IT industry.

Tech Demo Africa 2014 will focus on Enterprise technology with five (5) distinct demo tracks on Cloud, Big Data, Enterprise Mobility, Enterprise Social & Data Security

Register as a delegate

Delegates will have an opportunity to network with industry peers and gain insight from experts about the latest technology trends.

Attendees will also engage directly with companies responsible for bringing innovative technology solutions to the market.

To register, click through to www.techdemoafrica.com

Demo @ Tech Demo Africa 2013

For technology service providers, manufacturers and suppliers who would like to showcase their products, solutions or devices, Tech Demo Africa offers an opportunity to attract the attention of local and international media. The event also provides an opportunity to engage directly with potential partners and customers- and close deals.

Demo packages for service providers and vendors include platform time, exhibition stands as well as online, print and venue branding opportunities

For more information and registration, click through to www.techdemoafrica.com or contact Vardis Banga on +27 11 026 0983 or vardis@itnewsafrica.com

 

 

Revolutionary Dell PowerEdge VRTX achieves worldwide customer adoption

By admin, 23 kwietnia, 2014, No Comment

Dell has announced that PowerEdge VRTX, the first integrated IT solution designed specifically for office environments, is seeing accelerated adoption by customers around the world. This revolutionary converged infrastructure solution simplifies office IT by removing the complexities associated with disparate and sprawling hardware and multiple management tools. To further these benefits and enable additional workload choices, Dell also introduced enhancements to PowerEdge VRTX.

Thousands of customers from more than 50 countries and six continents have deployed PowerEdge VRTX with high praise. Customers in healthcare, automotive, retail, financial, manufacturing, education and other verticals have used this integrated solution in novel ways to help them enhance their office IT environment and speed up response time to customer requests.

Since the introduction of PowerEdge VRTX, channel partners around the world have completed nearly 7,000 sales and technical courses, honing their expertise to help customers improve IT efficiency through simplifying their office IT infrastructure and offering greater versatility to scale for future technology needs.

The Dell PowerEdge VRTX also continues to receive third-party recognition from around the world. It was described as “one of the most innovative server designs of the year” when receiving InfoWorld U.S.A.’s 2014 Technology of the Year Award and “double the fun” when it was awarded as one of CRN’s 2013 Products of the Year. Other accolades for PowerEdge VRTX include receiving IT Pro’s Innovation Award in the United Kingdom, Interop’s Best of Show Award – Special Prize in Japan and 20 additional awards and highly positive reviews from across the globe.

PowerEdge VRTX offers simplicity, efficiency and versatility for customers

Designed as a single, compact chassis that integrates servers, storage, networking and management, the Dell PowerEdge VRTX enables users to bring order to their office environments, refine IT operations and realise greater operational efficiencies. For example:

Cadac Group, based in Heerlen, Netherland, which specialises in providing IT solutions to create, manage and share digital design information, was looking for a highly scalable and integrated solution that could enable its IT team to add performance at lower cost and boost its customer relationship management capabilities. “The beauty of the Dell PowerEdge VRTX chassis is that we gained a complete solution for our remote site, including servers, storage, networking and cabling,” said Paul Smeets, chief technology officer, Cadac Group. What’s more, I can literally pick it up and put it in my car, so if I wanted to change site location, there wouldn’t be anything stopping me.”

Ruegenwalder Muehle, headquartered in Germany is a leading family-owned food manufacturer specialised in the ham and sausage production. Ruegenwalder needed to modernise and replace their existing data centre infrastructure to increase their computing power and storage capacity as well as enhance their networking performance. For this, they decided for Dell’s VRTX solution in combination with Dell PowerEdge servers. “Our company has been leveraging the integrated design and high-availability features of the Dell PowerEdge VRTX systems since October 2013 for efficient server and storage virtualization,” said Andreas Unzner, head of IT at Ruegenwalder. “The systems provide great performance and are extremely reliable. Dell’s support has also been providing excellent support both in the design phase as well as during production.”

Caterham F1 Team, a Formula One team based in the United Kingdom needed a compact IT solution that could be managed remotely. “While our factory and team are based in the UK, our wind-tunnel testing site is based remotely in Germany,” said Bill Peters, head of IT, Caterham F1. “Having a remote, shared and mission critical environment hundreds of miles away means that we need a trusted IT solution on site that can manage all of our integrated servers, storage and networking capabilities. VRTX has proven to be an extremely efficient solution for our needs. It took only a three hour workshop to design it, and deployment was simple with just one IT staff member taking it over and plugging it in. Plus because it is virtual, the management of the system is done remotely and doesn’t require any IT presence onsite. As a result, we see a lot of potential for further implementation of the VRTX, especially in our trackside IT environment.”

New enhancements to PowerEdge VRTX bring support for additional workload choices

Dell is introducing new capabilities for PowerEdge VRTX to drive further simplicity, efficiency and performance in remote, branch and small business offices. The enhancements include:

  • Next-level data protection inside the chassis: For customers requiring the highest levels of availability and redundancy possible, Dell now offers an optional redundant PowerEdge Raid Controller (PERC), which provides RAID controller failover inside the Dell PowerEdge VRTX chassis.
  • More server node choices: PowerEdge VRTX now offers additional server node choices – including the 4-socket, PowerEdge M820 – to enable faster processing of workloads such as large, back-end database, business intelligence, data mining, enterprise resource planning (ERP), supply chain management (SCM) and customer relationship management (CRM) applications.
  • Enhanced system management: By sharing a common design, Chassis Management Controller (CMC) provides PowerEdge VRTX users with a familiar systems management tool to manage local or remote VRTX systems, just as CMC does in the data centre, along with enhancements in setting, updating and maintaining server and chassis configurations.
  • Expanded support for virtual desktops: Dell PowerEdge VRTX now enables VDI in remote offices and branch offices by providing support for optional graphical processing units (GPUs).

“As the server market evolves, Dell remains at the forefront of providing solutions for the diverse problems affecting customers, whether large, small or remote,” said Brad Pulford, Dell enterprise solutions group director. “With today’s enhancements and ongoing customer momentum, Dell PowerEdge VRTX is delivering what customers need in order to realise greater simplicity and efficiency to grow their business.”

Availability and Additional Information:

  • The new features of Dell PowerEdge VRTX are available now.
  • For more information about PowerEdge VRTX, please visit www.dell.com/vrtx.
  • For more information on the potential financial advantages of moving to Dell PowerEdge VRTX, please see the TCO calculator.

South African businesses must scramble to meet deadline for compliance with Revised BEE Codes

By admin, 23 kwietnia, 2014, No Comment

South African businesses must take action now to benchmark and maximise their Black Economic Empowerment (BEE) scores under the Department of Trade & Industry’s new BEE Codes before the transitional period ends on 30 April 2015.

That’s the warning from Saul Symanowitz, Divisional Manager at Sage Pastel BEE123, who says that most companies will find their BEE certification tiers will drop two to three levels under the stricter new Codes when they take full effect. Those that want to retain their preferred status as empowered suppliers to large companies and government when they’re next audited will therefore want to urgently assess their compliance levels so they can develop a strategy to improve their credentials, he adds.

“The Revised Codes were gazetted in October last year, and were originally intended to be phased in over a year,” he says. “The deadline was extended a further six months to give businesses time to understand the impact of the codes on their scorecards, to create a plan, and implement the changes that will allow them to retain or improve their BEE status.”

Symanowitz says that under the Revised Codes, the pillars of transformation have been reduced from seven to five. The Revised Codes focus on the following five categories: Ownership, Management Control, Skills Development, Enterprise and Supplier Development, and Socio Economic Development. Compliance levels for each are tougher than before.

Organisations with a turnover of more than R50 million a year must achieve a score of 40% in each of the following categories that have been deemed ‘Priority Elements’: Ownership, Skills Development, and Enterprise and Supplier Development.

Failure to meet this threshold in just one pillar will result in a lowering of a company’s overall empowerment status by a level, no matter how good its scores are in the other categories. “This is the first time the BEE Codes include such a penalty provision,” says Symanowitz.

Another new concept the new codes introduce is that of an ‘Empowering Supplier’, defined as an entity that meets three of the following criteria if it is large entity (R35 million-plus turnover) or one if it is a medium-sized company (R10 million to R50 million turnover):

  • Buys at least 25% of cost of sales excluding labour cost and depreciation from local producers or local suppliers
  • 50% of jobs created are for black people
  • At least 25% transformation of raw material/beneficiation
  • Spends at least 12 days a year of productivity in assisting small black companies to increase their operation or financial capacity

Other complexities the Revised Codes introduce include new race sub-groupings for the Management Control and Skills Development categories. “Taken together, all the changes have major implications for any company’s BEE scorecard, except those with turnovers of below R10 million that are exempt,” Symanowitz says. “And the calculations that companies need to do to understand how to keep their BEE level constant when the Revised Codes take effect are complex. Automated tools can take some of the pain out of the process.”

Sage Pastel BEE123 provides a range of tools that help organisations calculate and understand their BEE scores ahead of an audit for certification. With their recently released BEE123 Scorecard Software businesses simply input the relevant numbers in and the application will tell them how the Revised Codes will impact on their scorecards. Once they have done so, they can use the Sage Pastel BEE123 scenario planning tool to determine exactly how certain changes could potentially impact their BEE rating, and thereby develop an appropriate and cost effective BEE strategy.

“For example, you could assess how appointing a black female director, increasing your training budget, or spending more on enterprise development would impact your score,” Symanowitz says. “This allows you to test out a few scenarios before you commit so that you can spend your resources in the way that has the best impact on your budget, your business and your BEE scorecard.”

He adds: “BEE can be complex to implement under the Revised Codes, but organisations that act now to comply can improve their competitive positioning as well as help to drive genuine transformation and inclusiveness in the workplace. Getting it right starts with having the correct data and information at your fingertips, which is where our tools have a valuable role to play.”

Free online stockmarket eBook from Timbukone

By admin, 23 kwietnia, 2014, No Comment

Timbukone, a major provider of software and database solutions to the investor community, has launched its own online resource guide aimed at providing investors with useful tools and data. Titled the “The Stock Market eBook’ http://www.stockmarketebook.com – it aims to help readers learn more about public companies listed on the Johannesburg Stock Exchange, as well as provide additional essential information relevant to a South African investor.

Alex D’Aloisio from Timbukone says the resource tool was developed by the company based on its thirty-year pedigree in the professional investment market: “This free resource tool is ideal for company analysis, research and market information. It is also available to any investment company wanting to rebrand the ebook or distribute Timbukone’s products.”

TimBukOne is represented in North America, Europe and Africa with numerous blue chip companies as clients as well as over 5000 non-professional/private users. The Stock Market eBook provides useful information in a hassle-free format covering listed companies; JSE indices; unit trusts; international indices and major exchange rates.

The company information drills down into an impressive range of detail including price charts, SENS in PDF format, Directors’ Dealings and Directors’ Biographies, financial analysis as well as a full organisational chart showing the structure of the companies. “We looked at all the currently available websites that contain company and market information, and felt that we could provide improvements on them, and believe we have achieved that with the eBook,” explains D’Aloisio.

The indices cover all local and international share exchanges as well as specific vertical segments and the unit trust information is also provided across various timeframes spanning one month to a full year.

 

Amazon donation boosts Cape Town school’s literacy drive

By admin, 23 kwietnia, 2014, No Comment

Amazon’s Cape Town Customer Service Center recently donated 75 Kindle e-readers to Harold Cressy High School in Cape Town, as well as US $2,500 (over R25,000) in gift cards to purchase content, such as books for the Kindle e-readers.

The donation of Kindle e-readers to the school is in alignment with Harold Cressy’s vision to develop a love for literacy and encourage learners to read, develop and grow. As a part of this initiative, teachers at Harold Cressy High School have created reading clubs to help improve the reading level of the more than 700 learners at the school.

“I know our learners have an appetite for reading, but without books that appetite is stifled,” says school Headmaster Khalid Isaacs. “Having easy access to a greater variety of suitable books on the Kindle is going to make a big difference. We are very grateful to Amazon for their generosity and love of reading.”

Scott Sommers, Senior Site Leader for the Cape Town Center, says Amazon is thrilled to be a part of the Cape Town community, and is excited to give back to a local school that is focused on expanding reading opportunities.

“We’re proud to be a part of the Cape Town community,” says Sommers, who was on-hand Tuesday for the surprise donation at Harold Cressy High School. “These Kindle e-readers are an exceptional tool that teachers can use to ignite excitement for reading,” says Sommers. “With each Kindle able to hold thousands of books, we hope this gift will help open the doors of learning for every child at Harold Cressy High School.”

Amazon’s Customer Service Center in Cape Town is located just a short distance from Harold Cressy High School, and employs more than 1,000 people who provide customer support to Amazon customers around the globe.

Access to finance for SMEs – exploring your options

By admin, 23 kwietnia, 2014, No Comment

Three of the major hurdles facing entrepreneurs are getting a new business venture started, making it sustainable, and then being able to grow the business when opportunity comes knocking. A key challenge during each of these phases is the entrepreneur’s ability to access finance, says Standard Bank.

“There are various options that aspiring or existing business owners can pursue when it comes to finance. The options depend on what is most suitable for the business itself, as well as at the different stages of the business’ lifecycle,” says Ravi Govender, Head of Small Enterprises at Standard Bank.

“Small businesses are often born out of the passion that a person has for a particular activity. Many business owners launch enterprises on a shoestring and pour all their energies into making their business succeed – only to fall at the final hurdle when they should be taking their enterprises to the next level. This is often the case because they are not aware of how to raise the additional business capital they require for growth.”

“In addition to others, the two main options to consider are borrowing money from your bank or selling some of the equity in the business to investors in return for a capital injection. Both options have their advantages and disadvantages.”

“Banks are often the first port of call when it comes to obtaining funding. It is worthwhile for someone approaching a bank to remember that if they pay attention to the ‘5 C’s’ of small business lending, the chances of being granted a loan are increased,” says Mr Govender.

Essentially, banks need to be comfortable with:

  • The Character of the entrepreneur and the management team.
  • A business’s Credit Score, as a good credit history means that the business is run well and its financial obligations are met.
  • The Capacity of the business owner to meet monthly loan repayments.
  • Whether all, or a portion of, the Capital in a business belongs to the owner. An owner who has invested his or her own money into the business is personally invested in its success.
  • Collateral being available to provide security for the loan.

“Borrowing money has a lot of advantages for businesses. Although interest has to be paid on the capital borrowed, it is predictable and the interest paid on a loan is tax deductible.”

“At the other end of the scale is raising money from equity investors. This is usually most attractive when a business is in the start-up phase, as it eliminates the large expense of loan repayments.

“An additional benefit of equity financing is also the expertise and access to resources that the right investors can provide. However, these benefits have to be balanced with the fact that ownership is diluted and control can therefore be lost over a portion of the business,” says Mr Govender.

Other avenues of funding growth depend largely on the particular lifecycle that the business is in. Small companies with little collateral and no track record usually have to rely on additional capital being supplied by the owner, or someone who backs the owner and is not too concerned with receiving immediate returns on their investment (angel investors).

High growth potential and a limited track record can open up finance opportunities with venture capital, business loans and mezzanine financing as well as trade credit.

“As a business matures and grows, so other avenues of raising capital become available. The ultimate goal for any business, and one many entrepreneurs aspire to, is seeing their businesses listed on the stock exchange and members of the public providing capital to fund future growth.”

“Whatever the size of the business, and the ultimate aims of its owner, it is worth remembering that the first avenue of assistance is usually a bank. At Standard Bank, we believe it is our role to partner with our customers in the SME sector. Our customers’ success is ultimately our success,” says Mr Govender.

A luxury lifestyle that makes economic sense

By admin, 23 kwietnia, 2014, No Comment

If you’re thinking of migrating to the coast or buying a holiday home at Plettenberg or Camps Bay, think again. For the same money as you’d spend on a modest pad by a chilly sea, you can buy a luxurious apartment, duplex or villa at La Balise Marina in Mauritius with its own private mooring at the end of your garden.

Set in the picturesque Black River district, La Marina Balise sits between a gorgeous backdrop of mountains and warm, turquoise lagoons and Ocean. The trendy town of Black River has every modern amenity, but retains its laid-back charm.

Mauritius is only a four-hour flight away, but it’s a different world completely. It’s almost crime free, boasts year-round sunshine, has excellent schools and medical facilities, a strong and stable economy and a tax rate of 15% for individuals and businesses; making it not only ideal for a holiday, but the perfect place to base your business and your family. La Balise Marina falls under the Integrated Resorts Scheme (IRS), a government initiative to attract high net worth individuals by granting permanent residency to buyers who spend more than $500,000.

Phase 1 is sold out with all units delivered to their owners and marina infrastructure operational and Phase 2 was launched in March 2014. As Phase 2 is also the last phase of the development, the opportunity to secure a stake in this luxury lifestyle resort is fast becoming limited. Once it’s complete, La Balise Marina will feature 146 luxury units, with 70 apartments, 62 duplexes and 14 villas with a choice of two to five bedrooms. Interior designers on-site can advise you on the décor and furnish everything to your specifications. Cleaning services and fibre-optic internet access are also part of the package. With prices starting at US$700k for an apartment and US$2.6m for a villa (all taxes and fees included), which includes the investor’s right to Mauritian residency for the family (dependents) as long as he owns his property.

With stunning views on the sea and the marina, “Le Sunset” clubhouse features a bar, restaurant, gym, spa, a kids club and an infinity pool, while “L’Estuaire” a small commercial centre is being built with shops and another restaurant. “L’Estuaire” will also be home to the region’s main nautical service providers, offering scuba diving, deep sea fishing, Catamaran cruises and other exciting activities to mention a few.

It’s a sound investment, as La Marina Balise is the only high-end Marina resort on the island with direct water access and fully established marina amenities, creating a unique investment opportunity. Apartments bought for $600,000 three years ago have already been resold for $800,000. Owners not living permanently in the marina will also be able to put their units into a managed rental pool when they are not using them, generating a regular income.

“Mauritius boasts a solid economy, a stable, democratic government and a remarkably low crime rate. With an attractive 15% tax rate, Mauritius is undeniably attractive for anyone who wants a safe and luxurious lifestyle,” says Rob Hudson, MD of South African property development and sales company Hayes, Matkovich & Associates, the marketing company for La Balise Marina.

The project is being developed by a consortium including Investec Bank Mauritius and ENL Group, one of the largest property companies in Mauritius. ENL Group, also being the promoter of projects like Villas Valriche and Bagatelle Mall, the latter being the largest retail centre in Mauritius in which ENL partnered with the SA based Atterbury Group.

The amenities in Mauritius are improving continually thanks to the buoyant economy and forward-thinking government. With first-class health and education facilities, a 92% rate of employment and a vibrant social scene, Mauritius is ideal for a second home or a first-rate lifestyle.

Mobility: Helping women achieve better work-life balance

By admin, 23 kwietnia, 2014, No Comment

With the growth of smart mobile devices, increased internet connectivity, Wi-Fi hotspots and long-term evolution; people around the world are finding it easier to work from wherever they are. The workplace is now mobile and so is their workforce. In South Africa, it seems a number of companies are embracing the technology, but not the implication.

Kgabo Ralebepa, Associate Director of IT Audit division at SekelaXabiso worked in the UK and managed teams – that she never personally met in four years – on three different continents. These teams were very productive and successful. In South Africa, however, there is a culture of face-to-face interaction and companies need to embrace the full implications of mobility that will in turn increase productivity.

Women, in particular are still battling with pre-conceived ideas from management of what it means to be working. Ralebepa makes some suggestions to companies who want the best out of their workforce.

According to the recent Challenges Faced by Women at Workplace report released by Jet HR, some of the challenges faced by most women are that although they have full time jobs they are still the primary care-givers at home. Women have to work harder to maintain a successful career, alongside a family life – especially if there are children involved.

The latest LinkedIn report about women’s professional paths found that 48% of women surveyed are concerned about finding the right balance between work and family life. The report further states that women are more likely to identify several company benefits as key drivers to career satisfaction – 90% of women prefer the ability to work from home and 50% desire good maternity leave.

Companies should be embracing technological evolutions and innovations as an opportunity to empower women so that they can be productive both at work and at home.

Finding the right work and home life balance has always been a challenge – technology may have made this easier. It is up to companies around the world to trust the technology available to them so that women can get this balance right and be productive at the same time. Connectivity plays a key role and has enabled us to work, video conference and call over the Internet from anywhere –productivity from anywhere, at any time.

Ralebepa has worked in various countries and has seen how productive mobile women are. They are able to work from home and at the same time take care of their families. In South Africa, most women do not feel at ease when they are away from their children, especially those who are few months old – this can affect their performance at work.

Providing women with necessary tools to execute their daily tasks from the comfort of their own homes will no doubt increase productivity. The IT Audit business unit at SekelaXabiso (SkX) has a simple approach when it comes to empowering women: we provide them with the right tools to provide quality service to our clients.

Relooking a mobility strategy as a way of increasing productivity will empower women to work from anywhere and equip them with the necessary tools to do so. If women are not empowered, companies will face consequences of increased absenteeism and reduced efficiency just to mention a few.

Interactive Intelligence to host “Pitfalls of TCPA” industry web event

By admin, 17 kwietnia, 2014, No Comment

Interactive Intelligence Group Inc., a global provider of software and services designed to improve the customer experience, is hosting a no-cost Web event* titled, “The Pitfalls of TCPA and Its Impact on Your Business,” to be held Tuesday, April 29 at 11:30 a.m. Eastern time (EDT).

Already attracting more than 650 registrants, this 75-minute webcast will evaluate the Telephone Consumer Protection Act’s (TCPA) impact on up-selling, telemarketing and collections.

Webcast presenters include Mike Bevel, editor of inside ARM; Martha Buyer, telecommunications attorney; and Chad McCormick, product manager for Interactive Intelligence. An extensive Q&A will follow the Web presentation, during which Bevel, Buyer and McCormick will answer live audience questions.

“Today, TCPA rules span autodialing, texting, calls to cell phones, faxing, certain landline calls, express consent, and more,” said Joe Staples, chief marketing officer for Interactive Intelligence. “We designed this webcast to help organizations use technology and best practices to improve TCPA adherence, while maximizing performance.”

To register for this webcast, visit: http://www.inin.com/WebEvent.

*This Web event and its associated content and materials are for informational purposes only and not for the purpose of providing legal advice. Interactive Intelligence does not assume any liability for any errors or omissions or for how the Web event and associated content and materials are used or interpreted. You are responsible for obtaining advice from your attorney or other relevant professionals.

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