Archive for Styczeń, 2014

Kaspersky Internet Security produces excellent result in independent malware removal testing

By admin, 9 stycznia, 2014, No Comment

Kaspersky Internet Security 2014, the security product for home users, was the top performer in the Malware Removal Test conducted by the independent AV-Comparatives lab in October and November 2013. The test assessed how well security products could help a computer recover from a malicious infection which occurred before protection was installed.

The experts at AV-Comparatives chose 11 malware samples for the test. The sample collection was deliberately small so that a different disinfection process was required for each malicious programme. In the course of the test a computer was infected with each sample, one at a time, and then a security solution was installed. The lab’s experts assessed 16 home security products from different vendors.

After each stage of testing, the analysts rated each product according to two criteria: whether it was capable of neutralising the malicious programme, and whether any user intervention was required. To earn full marks the security solutions had to successfully remove the malicious programme and reverse any changes it had introduced into the system (creation of files, entries in the system registry, etc.). Products which failed to remove the malware were awarded the lowest mark. In terms of user involvement, automatic treatment with no intervention from the user earned top marks, while requests to contact the manufacturer’s support services scored badly.

Kaspersky Internet Security achieved the top Advanced+ ranking from AV-Comparatives after achieving a perfect score in the test. The product successfully deactivated and removed every malicious programme that was installed and running on the computer. User intervention was required just once to treat a ‘blocker’ Trojan. This malicious programme prevented access to the Windows desktop – contrary to the conditions set out in the test methodology – so Kaspersky Rescue Disk was used to treat the infection. Kaspersky Rescue Disk is a dedicated tool for regaining access to a system infected by a ‘blocker’.

“Users often fail to think about securing themselves against cyber-threats until they encounter one,” said Nikita Shvetsov, Director of Anti-Malware Research, Kaspersky Lab. “The AV-Comparatives’ test reproduces a real-life situation: the computer has already been infected and a security solution is presented with the task of bypassing any self-defense mechanisms in the malware, removing the malware completely and, just as importantly, reversing any tampering with the OS configuration. The test results prove that Kaspersky Internet Security can effectively cleanse an operating system, even if it is installed after an infection takes place.”

Shortly before its Malware Removal Test triumph, Kaspersky Internet Security 2014 also received the Advanced+ ranking from AV-Comparatives in a test that assessed security product impact on a computer performance. Both results confirm Kaspersky Internet Security’s ability to maintain high protection levels without any harmful impact on system resources.

Johnson Controls launches new Enterprise Energy Services offering

By admin, 9 stycznia, 2014, No Comment

Self-funding, technology-enabled energy management for global 1,000 companies

Johnson Controls Global WorkPlace Solutions (GWS), a leading provider of facilities and real estate management, has launched a new offering called Enterprise Energy Services to help global 1,000 companies reduce energy consumption and meet carbon-reduction targets. The service is distinct in the corporate real estate marketplace because it delivers the expertise of energy professionals, hardware, software and guaranteed savings from a single company.

The new offering combines energy-centered operations and maintenance practices, energy advisory services and energy efficiency projects into a self-funding continuous energy improvement program, supported by an enterprise data management system.

Enterprise Energy Services combines Johnson Controls’ facilities management and building efficiency capabilities into tailored programs for large companies. Each program can be designed to suit a company’s specific objectives and budget requirements. Typical solutions include a guaranteed reduction in energy consumption across a client’s real estate portfolio.

Iain Campbell, vice president and general manager, Energy Solutions, Building Efficiency, Johnson Controls, says: “Corporate sustainability strategies can be at very different stages, which is why we have brought this pragmatic, tailored approach to the market. Enterprise Energy Services combines Johnson Controls’ experience managing global corporate real estate portfolios with its deep energy and building technologies expertise. We’ve completed over 2,500 energy projects and will leverage this experience to guarantee program results and help companies achieve their energy and sustainability goals.”

Adds Philip Gregory, Senior Regional Executive: Johnson Controls Global WorkPlace Solutions, Middle East & Africa, “As the cost of electricity increases in the South African market, a reduction in energy consumption and energy efficiencies strategies have become an imperative for companies. However, the most effective outcomes are achieved by monitoring usage with intelligent technology and real-time data and combining this with the expertise and experience of a provider that considers all aspects within the total facility. This delivers the ability the measure, monitor, control and improve. Our new service offering is able to deliver this.”

A company taking advantage of Enterprise Energy Services will have access to a wide range of energy improvement capabilities, including strategic planning, dedicated account-based energy management experts, energy-centric maintenance programs, facility infrastructure projects and tailored communications campaigns. Enterprise Energy Services clients also benefit from ongoing innovations in building information technology, including the Johnson Controls Panoptix solution, which supports energy and carbon reporting, facility benchmarking, automated fault detection and energy performance management.

Johnson Controls already has a proven record with Enterprise Energy Services programs in place with global 1,000 clients that include energy procurement, carbon strategic planning, green building assessments, energy-centered facility management, enterprise-data management and guaranteed infrastructure improvement projects.

Riverbed again recognised in leaders quadrant of Gartner Magic Quadrant

By admin, 7 stycznia, 2014, No Comment

Riverbed Technology, the leader in application performance infrastructure, announced its position as a “Leader” in Gartner’s 2013 “Magic Quadrant for Application Performance Monitoring.” This marks the third consecutive time that Riverbed has been named to the Leaders Quadrant for Application Performance Monitoring.

The entire report can be viewed here:

“Riverbed is proud to again be recognised as a leader in the Application Performance Management (APM) market,” said Paul Brady, senior vice president and general manager, Riverbed Performance Management. “Today’s application ecosystem has become much more complex with cloud, SaaS, and mobile applications being accessed by countless devices from people in all locations. Our customers need integrated, powerful and intelligent application monitoring and management solutions that can analyse and master such a complex global environment, and provide actionable information to the business.”

According to Gartner, “Application performance monitoring is a key focus of IT operations groups, with growing influence from development, quality assurance and line-of-business application owners.”
Riverbed continues to focus on delivering solutions that increase visibility and improve performance of enterprise applications. By combining market-leading APM with powerful application aware NPM (Network Performance Management) capabilities, Riverbed Performance Management is the only performance management suite that combines user experience, application and network visibility to detect and resolve issues before end users notice.

Riverbed Performance Management delivers visibility, analytics and insight, empowering companies to leverage IT to innovate and differentiate from the competition. Riverbed Performance Management drastically reduces the time and effort required to develop, deploy and ensure application performance. Its solutions are leveraged throughout today’s rapid application lifecycles and across IT operations and development teams, providing a centralised and common solution to maximize efficiency, performance and productivity in today’s application driven world.

Riverbed is the only APM provider that also offers solutions to improve application performance with WAN optimization and application delivery controllers (ADCs).

SEACOM gears up for another year of expansion

By admin, 7 stycznia, 2014, No Comment

Following a year of growth and progress in its business, pan-African telecommunications enabler SEACOM will be hunting for growth in new African territories in 2014, as well as continuing its evolution from a cable operator into an infrastructure provider that offers a range of IP solutions to its service provider and operator customers.

That’s according to SEACOM CEO Mark Simpson, who says he anticipates strong growth in the African telecom market as the impact of government and operator investments into national fibre links, last-kilometre connectivity, and local content continue to be felt across the continent. With these essential pieces of the puzzle rapidly falling into place, SEACOM expects robust growth for its business in this year.

“During the past year, we have seen terrific progress. Our investments in West coast capacity, our African ring and meshed IP networks have started to come into their own – developments that have been really good for SEACOM’s customers. Terrestrial fibre penetration has also improved and we’re seeing continued and essential access network developments across our markets. These factors helped us to grow in 2013 and will continue to fuel our evolution in 2014,” says Simpson.

Looking ahead strategic plans include expanding into a number of new countries which it does not yet serve directly, including West coast countries. SEACOM will continue to invest in countries to ensure its drive to become a truly pan-African infrastructure provider is met.

“The pace of change is accelerating. We’re increasingly working with international players to assist with them their entry into Africa. We also expect to see ongoing consolidation of operators and service providers at the regional and country levels, as well as new players emerging in these vibrant markets,” says Simpson. “These trends are positive because they mean a flow of money into building essential new infrastructure as well as consolidation and better utilisation of existing infrastructure, rather than wasteful duplication.”

According to Simpson the African telecom market has grown its international capacity consumption by an average rate of 35% to 50% Compound Annual Growth Rate (CAGR) each year and can be expected to do so for years into the future. In fact, Simpson believes there is scope for the industry to grow even faster if regulatory bottlenecks continue to be addressed and more work is done to lure investment to the continent. SEACOM expects to see more elements of the infrastructure ecosystem such as neutral, reliable data centres, active innovation hubs, open IX peering exchanges, cloud delivered ICT infrastructure and access networks come together during the coming years to catalyse the full potential of the market, Simpson says.

During 2013, SEACOM made a number of key investments in expanding and enhancing its infrastructure with the goal of building a faster, more reliable and more affordable Internet service for African telecom users.

These investments have positioned the company to take advantage of the trends reshaping the telecom landscape, says Simpson.

SEACOM has focused heavily on bringing its services closer to customers during 2013, adding new points of presence (PoPs) in Durban, Cape Town and Yzerfontein, interconnected to existing PoPs located in Johannesburg and Mtunzini. These investments mean that SEACOM can now offer customers a robust and resilient ring around the African continent by linking its cable with other submarine cable systems on the West and East coast.

Furthermore, these investments improve national connectivity solutions between South Africa’s largest business centres and peering points by allowing SEACOM to provide national connectivity between these PoPs. This gives operators a wide choice of providers and more price competition on South Africa’s national links than they had in the past, Simpson adds.

From SEACOM’s perspective, the future will be all about building a continent-wide ecosystem rather than simply focusing on international connectivity, says Simpson. For that reason, the company has invested in upgrading its IP/MPLS networks to enable customers to provide faster and more reliable Internet connectivity to their enterprise and retail customer bases on a scalable and flexible basis that supports growth and assists end users to manage risk.

It has also launched an African IP Transit offering, supported by its award winning Remote Peering connectivity solution. “This allows our customers to leverage our large and growing African IP footprint to gain direct, cost-effective access to content and end-users located across the African continent. Because they no longer need to transit through off-continent locations, they’ll be able to reduce latency and network hops, furthering our goal of creating a truly African Internet” says Simpson.

SEACOM’s investments in its African infrastructure have earned it a range of accolades, including the following AfricaCom Awards, announced in Cape Town in November, 2013:

  • Winner: Best Connectivity Solution for Africa category for its Remote Peering solution.
  • Winner: Best Pan African Initiative for its continent-wide IP Network.
  • Runner-up: Best Network Improvement for its Africa Ring.

FastNet mitigates credit card fraud with PCI DSS compliance

By admin, 7 stycznia, 2014, No Comment

Provides peace of mind for retailers and consumers

In a bid to fight increasing card fraud, which is estimated to have cost $11.27 billion worldwide in 2012 (a 14.6% increase year-on-year)1, leading wireless data company, FastNet, today announced it has achieved Payment Card Industry Data Security Standard (PCI DSS) compliance as a Level 1 Service Provider.

This follows recent stipulation by the Payments Association of South Africa (PASA) that all System Operators and Level 1 Merchants must adhere to PCI DSS by February 2014.

Duncan Ellison, New Business Manager at FastNet, says that if a malicious person obtains sensitive card information from the systems that process card transactions, it is possible to perform fraudulent transactions with such information.

“The purpose of PCI DSS is to protect cardholder information and therefore minimise the likelihood of data compromises happening by ensuring the highest level of security for card transactions. Failure to comply with PCI DSS can expose entities dealing with card information to criminal cyber-attacks and the reputational and financial risk that goes with such an attack.”

Ellison explains that PCI standards are set and maintained by the PCI Security Standards Council (PCI SSC) and that the PCI SSC is made up of representatives from the major international card schemes i.e. AMEX, Discover, VISA, MasterCard and JCB. “Each of these companies had their own standard and decided to come together to agree an industry wide best practice (PCI DSS) to mitigate the risk of card fraud.”

While the focus in South Africa has been for System Operators and Level 1 Merchants (generally the large multiple retailers) to be compliant with PCI DSS, PASA recommends that network providers (companies that carry card data over their networks) are subjected to a PCI DSS evaluation to assess the applicability of PCI DSS to their environment, says Ellison. “This is why FastNet not only performed the original evaluation, but also decided to pursue PCI DSS compliance – to make the compliance process easier for our clients.”

Depending on an entity’s classification or risk level, a Qualified Security Assessor (QSA) may be required to perform on-site security assessments for verification of compliance with PCI DSS. The QSA takes a large number of factors into account when doing an assessment, including but not limited to: the physical security of credit card information at the till; where the card numbers are stored; the security of the card numbers; whether the terminal equipment is easy to hack; and whether others can easily hack into the network and see credit card data passing by, says Ellison. “The PCI assessment process refers to 12 requirements that in practice, translates to over 350 questions to which the merchant must provide detailed responses.”

To ensure PCI DSS compliance, FastNet undertook actions such as introducing additional levels of firewalls and network monitoring; introducing internal staff procedures to limit the number of people that can access sensitive data; and introducing a quarterly procedure to scan its network internally and externally for weaknesses.

“In our opinion, the focus on PCI DSS compliance is long overdue in South Africa. We decided it was the right thing to do for our clients and their customers, especially as we carry a large percentage of the national credit card traffic,” concludes Ellison.

XDSL launches free Internet out of its new data centre in Centurion – a first in South Africa

By admin, 7 stycznia, 2014, No Comment

XDSL, a local Internet Service Provider (ISP), is offering free Internet connectivity out of its Centurion data centre to all clients that subscribe to co-location services, and to all existing and new fibre broadband customers – a first in South Africa.

Reiterates Danie Fourie, director at XDSL: “Each customer that takes a full cabinet receives uncontended 2 Megabits per second (Mbps) Internet connectivity at no cost. All our current and new fibre broadband customers will receive additional Internet connectivity out of the data centre to complement the Internet service at their head offices that they subscribe to.”

XDSL’s Centurion data centre offers carrier-neutral co-location services. XDSL has a high capacity national fibre network that incorporates the networks of all the major carriers. It also has offers high capacity connectivity via the WACs international cable. The new 800m2 data centre is open to viewing by new customers.

Says Fourie: “We are changing the rules of engagement in this sector in South Africa by setting new standards for value delivery. Technology is advancing every day and XDSL is dedicated to putting its technical capabilities to work to ensure its customers gain maximum value and business advantage.

“Our collocation and cabinet pricing is competitive and with the expansion of our data centre we will be further expanding our services in the network and infrastructure space.”

Critical tools for supporting the mobile enterprise of the future

By admin, 7 stycznia, 2014, No Comment

By Russel Brand, Innovation Consultant: Solution Sales and Portfolio Management of T-Systems in South Africa

Smart phones, tablets and other mobile devices have become essential tools in the business world of today. However, as ICT has evolved and the mobile workforce has become increasingly ubiquitous, mobility itself has grown and changed, and is fast becoming a tool for the execution of business processes as well. As mobility becomes ever more commoditised, the variety of mobile devices that need to be supported continues to expand, presenting organisations with a challenge. Supporting the mobile enterprise of the future requires a stable platform to enable organisations to take full advantage of the competitive edge mobility delivers, both now and in the future.

Mobile technology is becoming entrenched in the business processes of the modern organisation, enabling business to become decentralised and more responsive to the needs of their customers. The mobile enterprise can also help organisations to put more information into the hands of knowledge workers, when and where they need it, assisting companies to align more closely to its own operations, logistics, planning and execution. Ultimately, the benefit of the mobile enterprise lies in its ability to close the gap between an organisation and its customers, and between the various aspects of the organisation itself, creating a proactive ‘zero distance’ environment. This makes the business more agile, and ultimately more profitable and sustainable as a result.

Mobility has evolved from a tool that enabled the workforce to conduct certain tasks outside of the office, to become a critical tool for executing core business processes whenever and wherever necessary. This further drives zero distance between organisations and its customers. However, as mobile devices have become essential to business functioning, the management of these devices has become increasingly critical.

In addition, one of the biggest challenges that arises from the need to incorporate mobile devices into the organisation is loss of data. These mobile devices are being used to handle, process and store highly sensitive data, and while traditional computing comes with a general understanding of the importance of securing data, the mindset of the mobile user is not yet geared towards mitigating this risk.

According to research sponsored by Intel and conducted by the Ponemon Institute, the average value of a lost laptop is $49 246, with the occurrence of a data breach representing 80% of this cost, and the majority of the remaining cost resulting from a loss of intellectual property. Mobile viruses are also on the increase, again resulting in loss or theft of data and potentially attaching themselves to corporate networks and creating further data loss or destruction.

The abuse of privileges with regard to mobile devices linked to corporate networks is another issue that needs to be carefully managed. The growth of the Bring Your Own Device trend also presents its own challenges alongside this, as organisations need to be able to deliver a uniform user experience and access to all necessary documents and data for all employees across all devices, regardless of the operating system used or the physical location of the user. According the Ovum, 57.1% of all full time employees are using a personal smartphone or tablet to access corporate data, and that almost 80% of BYOD activity remains unmanaged, creating unnecessary risk for organisations embracing the BYOD trend.

Two interlinked technologies offer the solution to these challenges. Mobile Device Management (MDM) offers the toolsets required to provision mobile devices, manage these devices remotely, deliver standardised security policies and control access to applications on mobile devices within the enterprise, amongst other management and administrative tasks. Working in tandem with this, Mobile Workforce Management (MWM) provides a virtualised environment that enables organisations to provision a standardised desktop and systems across any and all devices, including smartphones and tablets.

MDM delivers functionality to enable organisations to successfully manage and mitigate the risk of mobility in the corporate environment. One of the core components is the ability to set and enforce standardised security policies on all mobile devices across the enterprise. This aids in preventing access to unauthorised applications, as well as in ensuring that anti-virus solutions are in place on mobile devices and that data security protocols are followed effectively.

MDM also provides the functionality to remotely manage mobile devices, and alongside this the ability to remotely ‘wipe’ the devices and render it unusable in the event that it is lost or stolen. This ensures that sensitive company information does not fall into the wrong hands, protecting the integrity of the organisation’s data. MWM also enables organisations to securely provision devices, push applications to devices and manage user access.

Once these management capabilities are in place, organisations are then able to take advantage of MWM functionality to deliver a consistent user experience across the organisation, regardless of device, operating system or user location. Cloud-based virtualisation ensures a standard interface, and linking into this, Cloud-based storage ensures that no sensitive data is stored locally on the mobile devices themselves, further enhancing security around mobility.

Mobility is an integral part of maintaining competitiveness for the enterprise of the future and in creating closer proximity and zero distance between organisations and their customers. Management tools such as MDM and MWM are essential in ensuring that organisations can leverage the benefits of this trend, without falling foul of the security concerns surrounding mobility and the mobile enterprise.

Networking trends: 4 for 2014

By admin, 6 stycznia, 2014, No Comment

Networks had a big year in 2013. More photos were shared, mobile phones were connected, data was moved, and clouds were deployed than ever before, all made possible by networks. This unprecedented growth in connected devices, information and services put a lot of pressure on corporate networks, but demonstrated the strategic importance that the network plays in IT and in our daily lives.

2013 was also a big year for Dell Networking. We were named a Tech Innovator of the Year by CRN and awarded with a Best of Interop Special Prize at Interop Tokyo for our Dell Networking S5000 switch. End to end Dell solutions including Dell Networking helped Amerijet deliver shipments faster, bring Free Birds to the big screen, and design the America’s Cup finalist Emirates Team New Zealand multihull boat. We also introduced the industry’s highest-density 1RU 10/40GbE switching platform, the Dell Networking S6000.

2014 is poised to be an even bigger year for networks, perhaps “the year of the network”, when effective networks will make or break businesses and change the way we live our lives. These are the trends that Dell sees shaping the networking industry next year – our Networking 4 for ’14:

1. SDN – Its Defining Moment
In 2014, customers will want vendors to bring order to the chaos and show the industry how SDN should be implemented. In a fragmenting market with numerous open source and open standards efforts, and competing with vendor strategies, customers will vote with their wallets. Smart vendors will follow. Customers will force networking vendors to agree on a more co-operative, open approach that will make SDN practical and real.

2. 40 Is The New 10
The economics have changed and they are not changing back. The value in networking is no longer in the boxes – it is in the software. Year after year, fixed-form switches prove to be more power and space efficient than chassis platforms. In 2014, fixed form factor switches will continue to out-innovate the legacy chassis, providing server-like customization, upgrades and economics.

40GbE will go main stream as right-sizing of data centers continues. Customers can get more throughput today for half the cost that they paid just a few years ago. 40GbE holds the key to improved capacity and can provide a smooth upgrade path as the need for speedy network connections increases.

3. Hardware Silos Crumble for Good
Innovation has broken the 20 year old boundaries between server, storage and networking. Next-generation converged systems – both smaller and bigger and more targeted, to mainstream and mid-market – will continue to push the old siloes aside. 2014 is the year of the entire data center, not the year of server, storage or networking.

4. Lose the Wire – Campus Networks Get Turned Inside-Out
Wired switches in networking closets are in trouble. Businesses, schools, hospitals and individuals can’t survive on wired access alone. In 2014 will see a dramatic increase in next-generation WLAN innovation. It is all about wireless now.

We are excited to see what 2014 will bring in networking and want to hear from you. What are your biggest networking priorities next year? Connect with us @dellnetworking.

PayU shares ten tips for selecting an online shopping cart

By admin, 6 stycznia, 2014, No Comment

“Selecting the correct shopping cart for an online business is the most critical technical decision to be made for a start-up” says Johan Dekker, COO of PayU, SA’s leading online and mobile payment solutions provider. “When deciding on your business’s ecommerce shopping cart software, the most important aspect to consider is how well the cart software meets your commercial objectives. It also has to be customisable to fit your business and marketing needs, be flexible enough to scale as your business grows, and be secure and support industry standards.”

Dekker shares ten areas for online merchants to investigate when selecting an appropriate shopping cart:

1. Search-engine Support
It is an important feature for your shopping cart to be able to provide you with control over your own title tags, meta descriptions, custom URL’s and keywords to enable you to easily optimize each individual product listing for the various search engines. Without this feature, you run the risk of your products/services not being found online, and you will need to spend additional money on online advertising to drive awareness and generate sales.

2. Integration with Popular and Secure Payment Gateways
It is fundamental to select a shopping cart that integrates with a payment solutions provider that is Payment Card Industry Data Security Standards (PCI DSS) compliant, and that is recognized as a reputable player in the industry. PCI DSS compliance ensures that the highest level and firmest security protocols for handling your clients’ sensitive banking information are followed, while the credibility of a payment service provider can be determined by looking at the profile of their customer list, and their years of experience in the industry.

3. Product Review Feature
In terms of product marketing and credibility, product reviews are essential. Research shows that that the inclusion of bad reviews offers greater assistance in selling product in comparison to not having any review featured. With this in mind, it is imperative that a shopping cart either includes built-in support for product reviews or has a simple way to implement third-party product reviews.

4. Site Search
Many take this feature for granted, but surprisingly some e-commerce platforms do not support site search. Since customers typically expect to find what they’re looking for in one or two clicks, adding site search could be the difference between selling a product/service and losing a customer.

5. Customisable and Multi-layered Navigational Structure
As your product range expands, it is important to consider the impact that this will have on your site navigation. In particular, the shopping cart will need to support the categories, subcategories and product filters that you plan to list (for example, customers may want search for products based on colour, size, or features).

6. Product Thumbnails and Image Zoom
Your online store is your shop window – the better your products look and the more detail the customer can see, the more enticing it is. To ensure that your products are represented in the best possible way, ensure that your chosen shopping cart supports the display of large thumbnails.

7. Flexible Pricing Management
To accommodate the various retail peaks that require pricing changes (such as promotional pricing), your shopping cart should offer flexible pricing features that will allow you to set-up multiple pricing options, including the processing of discount and coupon codes.

8. Reporting Functions
A good shopping cart must have built-in sales reporting and analytics capabilities, as well as easy to export sales reports. This will help you track product sales down to a significant level of detail.

9. Displaying Stock Availability
Even though you may disable cart buttons for out-of-stock products, many customers will “save” items in their cart and return later. It’s important to assure customers the item is still available, and notify them when items are unavailable.

10. Fast and Easy Checkout
The checkout process needs to be quick and uncomplicated – ideally with all the fields contained within a single page. Ensure that your selected shopping card (or payment gateway) supports this.

PayU, as SA’s leading payment gateway, supports all the popular shopping carts, including but not limited to: Jomres, Magento, Opencart, osCommerce, VirtueMart, WooCommerce, and WP e-Commerce. For a full list, go to


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