Archive for Październik, 2012

Keeping your money safe with Kaspersky Lab

By admin, 30 października, 2012, No Comment

It has been reported* that cybercrime costs South Africa R622 million, where the financial services sector, particularly the banking sector, has lost R150 million for the period of January 2011 to August 2012.

Says Eugene Kaspersky, CEO of Kaspersky Lab; “There may still be some out there using grandma’s trusty old hide-it-under-the-mattress option, but protecting online financial transactions has become a number 1 priority for the majority of Internet users – especially when faced with the impact of the statistics above.”

Today, trojan programmes, phishing and social engineering, advanced attacks such as sniffing etc. are the main methods employed by cyber-criminals to get their hands on users’ virtual wallets and purses. This gives rise to the three main problems of protecting against financial cyber-fraud – a lack of reliable site identification; a lack of trusted connections via the Internet between online services and clients; and a lack of guarantees that software installed on a computer doesn’t contain vulnerabilities that could be exploited by malware.

Continues Kaspersky; “Many aspects of this problem are addressed with the latest in Internet Security-class protection products, however, this is in no way enough to be safe in real-life scenarios. Moreover, the majority of products don’t even have all the necessary features to provide comprehensive protection. What’s worse, the features they do have don’t work well together to solve specific problems. What’s really needed here is a multi-faceted ‘cure’. And this is where Safe Money comes in!”

Safe Money, which is implemented in the recently launched Kaspersky Internet Security 2013 product, is a technology that is designed to protect financial and other confidential information during online transactions and consists of three key components. The first is a database of trusted addresses for banks and payment services that includes over 1500 different banks in 84 domains. The second key component of Safe Money is a certificate verification service that establishes whether a website is genuine or not. At the same time the technology’s protected browser mode is launched and the computer is scanned for vulnerabilities – this is the third key component of Safe Money. This creates an integrated, multi-layered protection specifically tailored to counter financial fraud and highly specialised malware. Importantly, all the necessary components of the product are synchronised to meet such threats.

In a survey carried out for Kaspersky Lab by O+K Research in 25 countries worldwide in early 2012, when asked which activities they regularly perform on desktops and laptops, 76% of South African consumers responded with the activity of online banking. “Using technology to simplify our lives has become the norm today. I must stress however that it should always be used with caution and awareness of the potential risks that are at bay. Cybercriminal activity is on the increase globally, with no exception to the South African market! Continue to embrace a simpler life but with the know how to get it right,” concludes Kaspersky.

For more information on Safe Money please visit: http://eugene.kaspersky.com/2012/08/14/safe-money-online-banking-security/ 
For more information on Kaspersky Internet Security 2013, please visit: http://www.kaspersky.co.za/internet-security 
The full report on the O+K Research survey results is available at: http://www.kaspersky.com/downloads/pdf/kaspersky-lab_ok-consumer-survey-report_eng_final.pdf

*http://www.technologybanker.com/breaking-news/cyber-crimes-cost-south-africa-r662-million#.UIafK8WKL14

Adapt IT Holdings Acquires 100 Percent of Swicon360, a BPO services specialist in SAP® ERP HCM

By admin, 30 października, 2012, No Comment

Leading innovative IT services and specialised solutions provider Adapt IT Holdings Limited has acquired 100 percent of Swicon360 (Pty) Limited in a deal worth R11,7-million effective, 1 October 2012.

Swicon, established in 2000, is an SAP® services partner that specialises in providing business process outsourcing (BPO) services for the SAP ERP Human Capital Management (SAP ERP HCM) solution to clients across diverse sectors, deployed in a cloud environment. These services include payroll processing, human capital management services, employee and manager self service, end user support and training. Swicon was one of the first providers of outsourcing services powered by SAP software in South Africa. It has a highly qualified total staff of over 40 employees located at the company’s offices in Bryanston, Johannesburg.

Swicon’s BPO services for SAP ERP HCM optimise business performance and help deliver lower cost and higher service levels to businesses and individual employees in complex and distributed geographic environments.

“Swicon provides Adapt IT additional depth and expertise in SAP technology and solutions required to extend value-added services to our existing customers in mining and manufacturing, and helps remove barriers to entry into new sectors, while strengthening our presence in Gauteng,” says Adapt IT Holdings CEO Sbu Shabalala. “Swicon has a compelling proprietary business offering, Swicon 360, complemented by a blue chip customer base, which will benefit from the Group’s wider offerings. The Adapt IT Group, in turn, has many customers with SAP installations, who we believe will further benefit from Swicon’s solutions and services.”

“The acquisition will open up new revenue streams for Adapt IT in support of SAP solutions – including BPO and cloud services – while enabling Swicon to grow beyond its traditional client base,” says Swicon CEO Markus Bucher. “Swicon is a successful and established business with a highly qualified and experienced staff. Through our longstanding partnership with SAP, we can provide additional benefits to Adapt IT’s existing client base, which includes many current users of SAP solutions.”

The purchase consideration will be settled in cash payments totalling R10,4-million, funded from Adapt IT’s existing cash resources, and the issue of 1 000 000 Adapt IT shares valued at R1,3-million.

The Adapt IT Group, with over 300 employees throughout South Africa, operates through business divisions led by a core team of executives under a single Adapt IT Group brand providing a variety of specialised turnkey IT solutions and services to the education, mining & manufacturing and financial services sectors. Swicon will form part of the manufacturing and mining division. The Group has over 100 customers in South Africa, East Africa, Australasia, United States and Europe and its services and solutions span the complete IT life-cycle from consulting and application design through to delivery and support.

Samsung Announces its Winter Campaign winners

By admin, 30 października, 2012, No Comment

Samsung are proud to announce the winners of its ‘Let the games begin’ winter retail promotion – where lucky South Africans have won over R1 million worth of prizes, from a variety of Samsung products through to brand new Hyundai Elantras!

Says Michelle Potgieter, Head of Corporate Marketing and Communications at Samsung South Africa; “As a presenting partner of the Olympic Torch Relay – which took place in July this year – this promotion aimed to bring the spirit of the Olympics to all South Africans and showcase our world class products! What better prizes can sum up world class than Samsung’s latest innovative product range and the 2012 Car of the Year!”

“Consumers were able to enter into the promotion – which closed on the 31st of August 2012 – simply by purchasing Samsung products at any of the participating retailer outlets, and submitting their product serial numbers via SMS promotion line,” says Potgieter. “We had an overwhelming response thanks to our successful marketing efforts. At an intimate event, held at the Bryanston Hyundai dealership on Wednesday, the 24th of October 2012, our 5 lucky winners of the main prize which consisted of a Hyundai Elantra enjoyed being treated as VIPs and of course, ended the day driving away in their brand new vehicle!”

The winners included: Daniel Ramabula from Limpopo, Nicky Antunes from Johannesburg, Natalie Vermaak from Springs, Kathy Visser from Rustenburg and Kwene Selepe from Hammanskraal. There were many great stories behind the winners including; an accidental power surge that left Ms Antunes from Johannesburg stranded without a television which turned out to be a blessing! They purchased their television and entered the competition on the last day, and won!

A loyal Samsung customer – Mr Ramabula from Limpopo – purchased a fridge which allowed him to enter the competition and he subsequently won. Additionally, his name appeared twice in the automated and audited top 40 draw. Obviously it was meant to be!

But most heart-warming was the story behind Mr and Mrs Vermaak from Springs, included below.

Says Mrs Vermaak; “I went to purchase a laptop in August this year, as I wanted to transfer all my personal information from my work PC. When you contacted me to let me know I had won the Hyundai Elantra it was, and still is, a dream come true. However, as heart breaking as it was, my husband and I have opted to sell the car and keep the money to allow my son to continue his studies at the University of Pretoria – he is a 1st year Civil Engineering student. After trying many companies for bursaries – given the cost of tertiary education – we were unsure whether we would afford the continuation of his studies. But thanks to Samsung we now can! Samsung have helped make a child’s dreams come true and I would like to sincerely thank everyone – you will never know how much this means to us. Thank you, thank you, thank you!!!”

Here is a full list of winners in the Samsung Winter Games promotion

  •  Car Winners:
  1.  Kathy Visser
  2.  Kolobe Daniel Ramabula
  3.  Kwena Jackson Selepe
  4.  Natalie Vermaak
  5.  Nicky Antunes
  •  Notebook winners: 
  1.  Pearl Abrahams
  2.  Dilip Lakha
  3.  Junaid
  4.  Prudence
  5.  Craig
  6.  Fatima Khan
  7.  Mawethu
  8.  Hilton Rens
  •  Audio dock winners: 
  1.  Alfred
  2.  Sunette Erasmus
  3.  Paulina
  4.  Marcus
  5.  Ria Hillebrand
  6.  Lesedi Mothola
  7.  Solomon Tyira
  •  Camera winners:
  1.  Amina
  2.  Geoffrey Gaseemeloe
  •  Monitor winners:
  1.  Ntahli
  2.  Anna
  3.  Duduzile Kumalo
  4.  Amien
  5.  C. J. Janse van Rensburg.
  6.  Beron Dlamini
  7.  Cindy Liebenberg
  8.  R. Allie
  •  Printer winner:
  1.  Mapula Magagane
  •  Mall Winners (EA Games; Camcorders or Galaxy Pocket):
  1.  Erica Matshika
  2.  Carmen Loots
  3.  Dumisane Mthiyane
  4.  Mohsin Ismail
  5.  Elize Lotter
  6.  Christina Pillay
  7.  Bradley Boshoff
  8.  Reitumetse Mphooso
  9.  Jacqueline Price
  10.  Shawn Mugeri
  11.  Javed Khan
  12.  Ignatius Kambanje
  13.  Zwelethu Gumbi
  14.  Hendrik Roodt
  15.  Denzell Edgar
  16.  Babitha Dhanukdhari
  17.  Kegorapetse Mosima
  18.  Edward Balie
  19.  Deneshree Thomas
  20.  Mashana Mellania
  21.  Muhammad Zakariyya Bholat
  22.  Phillipia Moodley
  23.  Siphumeze Ncambele
  24.  Zanele Mtshweni
  25.  Lesego Motsepe
  26.  Quinton Smith
  27.  Crispen Mthembu
  28.  Nomvula Khumalo
  29.  Nicolene Mackenzie
  30.  Luvuyo Gladile
  31.  Magdalena Petkova
  32.  Thulisile Fani
  33.  Sipho Hlaletwa
  34.  Nauslaad Ebrahim
  35.  Nazir Nanabhay
  36.  Emmanuel

Please watch the press for our Summer campaign promotions or visit www.samsung.com to view all our latest product offerings.

Collaborate, share and manage your own personal cloud with Western Digital mobile apps

By admin, 30 października, 2012, No Comment

The world has gone mobile, with always on connectivity and the widespread availability of smartphones and tablet devices allowing users to take their technology with them wherever they go. This mobile lifestyle encourages people to share and collaborate on the go, and Western Digital (WD) has stepped up to the plate with mobile apps that let users create their own personal cloud for accessing and sharing files on mobile devices.

WD 2go and WD Photos are the latest innovation from the storage experts, designed to fit in with users’ lifestyles and extend the application of WD storage devices beyond the desktop and into the cloud. Files are stored and backed up on WD devices, but are made available through the apps on tablets and smartphones, ensuring that should mobile devices be lost or stolen, photographs, music, files and more are not lost along with them.

“WD’s mobile apps extend the functionality of WD storage devices, using personal cloud storage facilities to put media and files in the palm of your hand, wherever you are in the world. This lets you share your music, movies, photographs and more, while keeping the files safe and secure, ensuring that memories are never lost,” says Anamika Budree, Western Digital Country Manager – South Africa.

WD Photos lets you access all of the photos stored on your WD drive on an iPad, iPhone, iPod Touch or Android smartphone device. Photographs are kept private, safe and secure on your home network drive. With WD Photos there is no need for a separate online photo service, and with a storage capacity of up to 285 000 photographs you can easily show off your entire photo collection without taking up space on your phone.

“With all of your photographs at your fingertips, you can instantly post to Facebook, create a slideshow with transitions, search images by filename, folder name or date, email pictures and add photographs to your camera roll for offline viewing,” says Budree.

Photographs are automatically optimised for viewing on your phone’s screen at the highest available resolution. A large cache is available for offline viewing, and photos can be displayed in both portrait and landscape modes. WD Photos is compatible with connected Apple devices and a variety of popular Android-based smartphones including Motorolla and HTC. WD Photos is available for use with My Book Live, My Book World Edition, My Book World Edition II and WD ShareSpace.

WD 2go is a free file viewer app which integrates seamlessly with Dropbox, allowing you to upload files from a mobile device to personal cloud storage and download files to smartphones and tablets for offline access. The app lets users access files stored on My Net N900 Central, My Book Live and My Book Live Duo personal cloud storage, and enables the management, backup and sharing of files between personal cloud storage and Dropbox.

“WD 2 go combines the benefits of personal and public cloud storage into one easy to use app. It empowers users with the flexibility and control of anytime, any-device management of growing libraries of digital content, and allows users to share files through Dropbox or a secure link, for ultimate sharing and collaboration,” says Budree.

WD 2go offers full access to Dropbox, with the ability to use all ED 2go file management features within Dropbox. Users can upload and download files, share files as email links or attachments, manage files in dropbox and send and receive files to and from third party apps installed on mobile devices using the ‘open with’ function. For added ease of use, auto-discover automatically connects to ED personal cloud storage devices on the same Wi-Fi network as your smartphone or tablet.

“WD is all about giving customers the storage they need with the access that they want. The mobile apps live up to this aim, supporting a growing demand for mobile content sharing and collaboration as a result of a new, connected and digital lifestyle,” Budree concludes.

WD mobile apps WD Photos and WD 2go are available as a free download from the iTunes store and the Android Market, and are compatible with selected WD drives.

 

Barracuda Networks and LOOPHOLD renew focus on South African market

By admin, 30 października, 2012, No Comment

Barracuda Networks, supplier of innovative end-to-end security solutions across networks, data and applications, has renewed its focus on the South African market. This focus takes the form of a range of products and services tailored to meet the needs of the local enterprise, as well as renewed investment in the channel. Barracuda, through its local distributor LOOPHOLD Security Distribution, will be concentrating its efforts on delivering solutions and support that add value to local customers.

“Africa is an emerging market and as such presents exciting opportunities for us. The landing of several undersea cables along with improved infrastructure has enabled more and more people throughout Africa to get connected, and the availability of ‘always on’, mobile and social connectivity means that security is becoming an increasing concern. These factors contribute to a market that is ready for the powerful, easy to use and affordable security solutions that Barracuda delivers,” says Sherif AbdElGawad, General Manager, Barracuda Networks: Middle East and Africa.

Barracuda Networks solutions include data protection, networking and communication products along with a comprehensive range of security solutions including spam, virus and web application firewalls, a powerful next-generation firewall, web filters and SSL VPN solutions for secure remote access. A variety of services are also available, including hybrid cloud and appliance-based web security, email security, backup and cloud-based centralised management of Barracuda Networks solutions.

“With many years of experience and a range of tried, tested and trusted technologies, we are well positioned to provide a menu of services and solutions that deliver value for money and address real business pains. Given the price sensitive nature of the market in Africa, as well as the need for solutions that provide sophisticated protection that is still easy to use, Barracuda’s solutions are ideal. However, we are also tailoring our offering to meet local needs even more specifically, with Security-as-a-Service (SaaS) solutions that offers a subscription-based security services model that meets both the technology and budget requirements of the market,” says AbdElGawad

“Our cloud-based security service offering enables organisations to get all of the services they need, with none that they don’t, through one easy to manage subscription. A consistent look and feel across product sets ensures consistent management and minimises the need for training. Through this model we provide the knowledge and the technology to enable organisations to keep up with trends such as mobility and the cloud, or even offer these services to their customers, without having to worry about the complexity and expense that sophisticated security often entails,” he adds.

Taking this security as a service offering to market requires strong partners and a well developed channel. As part of its renewed focus on South Africa and the African market as a whole, Barracuda Networks is also reinvesting into growing the channel to deliver solutions and support local enterprise. A key objective is to grow the channel and invest in dedicated resellers, enabling local providers to deliver effective services and solutions to the market.

“We are pleased that Barracuda has taken the decision to renew its focus on the South African market, and our resellers are excited by the opportunities that this presents. Barracuda is investing into growing a strong and sustainable supply chain eco-system, and this will be of great benefit not only for local channel partners but for end users as well. IT is moving increasingly towards service-based models, and cloud-based security services are increasingly attractive to organisations of any size. We are looking forward to working with Barracuda to bring this model to light in South Africa and the African market,” concludes Martin Tassev, Managing Director of LOOPHOLD Security Distribution.

Mobile telepresence offers huge opportunity for business and industry

By admin, 30 października, 2012, No Comment

By Steven Robertson, UC Product Manager at Kathea

As mobile devices with advanced features and improved network coverage become commonplace, telepresence has gone mobile, evolving beyond the typical static virtual meeting place that videoconferencing offers. Mobile telepresence software will integrate a tablet PC or notebook into high-end telepresence suites but beyond this, what is exciting a lot of organisations is the immense opportunity and potential that wireless mobile communication solutions like AudiSoft offer such as feature-rich functionality for mobile telepresence between remote experts and field agents over Wi-Fi, 3G/4G, satellite or mesh networks.

In real terms, this solution extends the benefits of telepresence – being in one-on-one contact with others and being able to hear, see and speak to them as though they were in the same room – from the boardroom out into the field and into the installed client base. It can put a roomful of specialists into an operating theatre in a remote location in Africa, an electronics engineer into the guts of ailing machinery, a technician into a data centre, a mine supervisor at the coalface, or a teacher into a classroom a thousand kilometers away.

Steven Robertson, UC Product Manager at Kathea, a value added distributor of visual communications solutions, says, “For any organisation, be it a corporate offering consultation, a service provision outfit, a product supplier or maker, mobile telepresence now offers measurable benefits. It can be used for industrial troubleshooting and maintenance, inspection and quality assurance, medical assistance and distance learning. It improves service delivery and physical reach, mitigating risk, cutting costs and improving the productivity of expensive scarce resources. And that’s just some of the benefits.

“Today, mobile telepresence offers a lot more than just communication, it enables effective interaction. Solutions like AudiSoft make use of Session Initiation Protocol (SIP) to enable communication comprising several media streams over IP, has a Windows 7 operating system that will facilitate intelligent integration with third-party applications and other telepresence solutions, as well as offers multipoint audio and video that can be stationary or contained in a portable, hands-free configuration with autofocus camera. Uptake is increasing as the potential and opportunity is realised across industry sectors.

Mobile telepresence inside, outside, underground
The AudiSoft mobile telepresence solution comes in a number of formats for different applications, a reflection of the number of environments in which it has found acceptance.

For example, mobile telepresence solution may be used by a single or multiple users in a harsh environment (e.g., a miner, a geologist, a telecoms technician in a remote site) or by a corporate or service organisation that wants to use it with tablets or other smart mobile devices used in a typical business environment for interaction with staff and clients. Mobile telepresence is also useful in environments where multipoint audio and video interactions are needed. And a server based mobile telepresence solution will integrate with existing corporate infrastructure, including video conferencing systems and Web browsers.

The AudiSoft range includes all these options. These solutions are also all network agnostic, connecting via Wi-Fi, 3G/4G or satellite and all offer unified communications i.e. they are fully interoperable with videoconferencing systems, make use of SIP, are Windows 7 based, can be configured to meet the requirements of corporate IT security policies and will integrate with third-party applications.

New technology drives new business models, competitiveness
As technology continues to advance, it is allowing organisations to adapt their business models, driving down costs and increasing value for their clients.

Says Robertson, “With mobile telepresence, there’s no need to wait three days or two weeks for an expert to fly in and repair the malfunctioning machinery – a technician with a mobile telepresence device and a handheld camera can provide all the needed information. Similarly, the factory floor needn’t grind to a halt while the technician travels in to replace a fuse – in-house staff can be guided with the use of mobile telepresence to do the repair. Everyone is more productive, more value is added, costs are saved and, with less miles travelled, green footprints grow.

“At Kathea, we believe that mobile telepresence will soon be a key driver of competitiveness in a number of industries. There is little to beat being on site and having one-on-one interactions and mobile telepresence offers that when it’s most critical.”

Well adopted in growing vertical applications like industrial maintenance, machinery inspection, product quality control, distance learning, medical assistance and energy production, AudiSoft is a leader in the field of Mobile Telepresence.

Gadgets galore – DCC now distributing a range of lifestyle products through eBucks store

By admin, 30 października, 2012, No Comment

Get practically any gadget your heart desires from the eBucks online store, just in time for the festive season, with a range of leading home and lifestyle products from distributor Drive Control Corporation (DCC).

From monitors to docking stations, mother and child products to shaving, kitchen appliances, iPad accessories, notebooks, digital storage, security software and more, DCC’s range of products from leading global brands is now more easily available than ever before. Simply find the product you wish to buy, follow the purchasing process and behind the scenes DCC will take care of the rest. It’s as simple as the click of a mouse.

“Retail is becoming a significant market for DCC and as such, we already supply a range of IT consumer goods to this market. This is an extension of our retail focus, using eBucks as a platform to reach consumer, providing products that now include an extended range of items,” says Bruce Byrne, Visual Communication Specialist at DCC.

With a fully established distribution chain in place and high levels of stock availability, DCC is able to fulfil orders with a very short turnaround time, ensuring that consumers get their products quickly and without fuss. A dedicated staff member for eBucks deals with all incoming orders, preparing them for collection and dispatch within a few hours of orders being placed.

Products available on the eBucks store from DCC include:

  •  Philips monitors
  •  Philips docking stations for iPhone, iPod and iPad as well as Android, BlackBerry and other smartphones
  •  Avent baby products
  •  Philips shaving and beauty products, including men’s shaving and grooming, lady’s epilators and hair styling products
  •  Philips kitchen appliances, from food processors to kettles, steamers, air fryers, irons and more
  •  Targus iPad accessories
  •  Western Digital portable and desktop storage for Windows and Mac
  •  Western Digital media players such as the legendary WD TV Live
  •  Dell notebooks
  •  Norton security software for computers and mobile devices

“While it is still ‘early days’ for this new channel of distribution, it is doing extremely well and we are confident that sales will continue to grow. Our range of lifestyle products is always expanding, so we are able to offer a large variety of gadgets and goods to appeal to a wide market. The future of shopping is online and eBucks is the ideal platform for us to join this burgeoning market,” Byrne concludes.

For a full range of DCC products available from the eBucks store visit www.ebucks.co.za.

New Service Management awareness and simulation launched

By admin, 30 października, 2012, No Comment

Quintica, an APMG-accredited provider of ITIL training, has announced the launch of a two-day session covering Service Management awareness coupled with a simulation both geared around creating a better understanding of ITIL practices in theworkplace.

The two-day session is offered as part of the public schedule and is therefore open to all. It offers attendees an excellent way to gain a better understanding of the ITIL framework without the additional costs of attaining certification.

The firstday provides an overview of Service Management and drills down into the fundamentals of the ITIL framework. It is then followed by a simulation ‘game’ on day two where the practices learned from the first day can be put to thetest. The sessions are perfect for teams looking to understand ITIL and its’ relevance to them, or executives too busy to sit through the training but want the knowledge of how to implement ITIL best practices in their business.

“The session has been designed to provide a comprehensive overview of Service Management, based on the ITIL framework and then offers a mechanism by which to test the understanding of the fundamentals has been attained,” states Kerry Evans at Quintica.

It has been designed in such a way that an attendee can elect to attend one of the days or both and offers a practical means by which to establish if an individual isable to drive ITIL best practices into the workplace, also highlighting common errors and the effects of these in a live environment.

The first session will kick off in the first week of December. If you would like to attend you can contact Quintica at www.quintica.co.za or call +27 11 026 5990.

 

New MSEA Software Feature from Johnson Controls

By admin, 30 października, 2012, No Comment

Johnson Controls Systems & Service Metasys Building Management System (BMS) user experience has taken another leap forward with a new, industry-leading graphical display capability. The new Graphics+ feature provides an intuitive way to interact with your facility by dynamically highlighting the information that requires immediate attention, and providing multiple layers of meaningful facility data in an uncluttered, focused visual display.

Data is presented using values, colours, and dynamic motion to represent current activity in the facility, and to quickly and easily indicate potential problems. Navigation from a high level view of the facility to increasing levels of detail is just a click away. Commanding equipment to new states or changing set points is also simplified for the authorised users.

Commanding objects from graphics is also available to validate sites that use the Metasys for Validated Environments (MVE), extended architecture software featuring electronic signature with required annotation.

Graphics+ graphics are integrated with the Site Management Portal, the System Configuration Tool (SCT), and the Ready Access Portal on client computers that have installed Microsoft Silverlight plug-in technology. This new offering includes the Graphic Generation Tool (GGT), a software application that can be installed on a computer with the Metasys system or on a stand-alone computer.

NCR and Bytes Managed Solutions highlight new ATM technologies at ATMIA

By admin, 30 października, 2012, No Comment

The ATM Industry Association (ATMIA) recently held its 8th annual African ATMs conference and exhibition in Cape Town. Themed “The Future of ATMs in Africa”, the focus of the event was how ATMs have become an integral part of the payments landscape in Africa, and how they are evolving into self-service payment hubs, which are creating many new business opportunities for ATM vendors and deployment companies.

Among the exhibitors was NCR Corporation (NYSE: NCR), the worldwide leader in ATMs and multivendor ATM software, which has an exclusive distribution agreement in South Africa with Bytes Managed Solutions. International NCR representatives Mark Grossi, NCR vice president, Consumer Experience Labs, Jeremy Toyne, NCR senior product manager and Costas Koudounias, NCR regional marketing director for emerging markets, attended the conference to share their expertise.

NCR Corporation showcased a number of innovative technologies. The show included the NCR SelfServ 8 compact financial kiosk, which allows self-service functionality traditionally reserved for bank personnel and is suitable for any indoor location. Also, the NCR SelfServ 22, a compact freestanding ATM ideal for either bank branches or any other interior location was on display. The NCR SelfServ 22 is capable of handling any volume of cash dispense transactions, and also provides a broad range of other services such as bill payment, funds transfer, couponing, and mini-statements. It also allows for pre-staged mobile cash transactions and dispensing via 2D barcode technology.

For the first time ever, Bytes MS demonstrated its solar-powered ATM technology, which is set to save costs, reduce environmental impact and ease the deployment of ATMs. The solution also provides battery storage to enable night operation of the ATMs.

“All these are attributes very important for banks in the emerging markets who are considering expanding their reach to remote rural areas where electricity may not be easily available as part of their social responsibility to offer banking services to everyone and everywhere,” said Costas Koudounias, regional marketing director, NCR Asia, Middle East and Africa.

“Bytes Managed Solutions makes every effort to contribute and attend all industry events in support of our commitment aligned with the emerging market trends and requirements,” said Alan Anderson, business development director, Bytes Managed Solutions. “The importance of these types of events is that they confirm that our R&D investments are channelled into the correct areas of our business and specifically aligned with customer needs in emerging markets such as South Africa. This unique partnership truly benefits our customers with local value add services, and also enables us to leverage global expertise and emerging market dynamics.”

Speakers included the head of South Africa’s national payment system as well as leading banks and independent ATM deployers. The conference agenda included presentations on technological innovations in the industry, technologies to watch for into the future, and several case studies looking at how ATMs are becoming increasingly important in self-service banking.

Participating in the panel discussion on future technologies to watch, was Mark Grossi, who added valuable input about the latest trends and how technology will change the face of banking. “We debated the potential impact of new technologies and how these could be leveraged in education, retailing, and finance,” said Mark Grossi. “The panel quickly engaged the audience and discussed the many opportunities and threats when it comes to ATMs and self-service, with mobile channels featuring prominently.”

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