Archive for Październik, 2012

Nokia Siemens Networks launches CEM for Liquid Net #1GBperday$

By admin, 31 października, 2012, No Comment

Employs user satisfaction insights to direct flexible network investments and provide direct link between operator revenues and costs

Nokia Siemens Networks has today launched Customer Experience Management (CEM) for Liquid Net. CEM for Liquid Net is a new approach from Nokia Siemens Networks which provides insight into the experience of people using a mobile network and converts that into specific investment and network optimization projects using the company’s Liquid Net software portfolio. This approach enables proactive planning and implementation of investments to optimize both customer experience and business return.

CEM for Liquid Net uses the integrated capabilities of Nokia Siemens Networks Customer Experience Management (CEM)* and Liquid Net** software, supported by its focused Services*** capability. It links capacity optimization related investments to customer experience, enabling operators to decide precisely when and where to optimize network performance to improve user experience and protect and grow revenue. The approach extends traditional network and operational approaches by directly linking customer and revenue insights to improving network performance.

“Conventionally, operators have been making investments in network capacity based on a network view, rather than how it would impact customer experience or revenue opportunity,” said Tommi Uitto, head of mobile broadband value creation management at Nokia Siemens Networks. “With CEM for Liquid Net, operators can make investments exactly where capacity improvements are needed to achieve the maximum business impact. With this combined approach, we link capacity optimization to customer experience and revenue impact, improving both user satisfaction and profit.”

CEM for Liquid Net addresses issues such as low throughput and uplink performance caused by network congestion. For example, based on insights from CEM, operators can view low satisfaction scores displayed on a dashboard by the Nokia Siemens Networks’ Customer Experience Index content pack****. This helps operators identify issues and trigger corrective actions with the help of Liquid Net to flexibly allocate network resources and overcome service performance problems. In addition, it helps operators to bridge the gap that sometimes exists between the network performance on record and service quality customers experience in reality.

Nokia Siemens Networks will hold two online webinars on the topic “CEM for Liquid Net: Optimize for all the right reasons”. The sessions take place on Wednesday October 31, 2012, and they are identical in content. Register for one of the sessions to hear how CEM for Liquid Net can help optimize the utilization of the network, spectrum and frequency resources.

The last in a series of three 1GBperday$ webinars held in October, the CEM for Liquid Net webinar builds on two online events held earlier in October: Liquid Net: Get the max from your network and CEM: Focus on what matters most, both of which are available to view on demand.

To share your thoughts on the topic, join the discussion on Twitter using #1GBperday$ and #mobilebroadband.

Telkom Business adopt Samsung tablets in their enterprise

By admin, 31 października, 2012, No Comment

Galaxy Note 10.1 growing in popularity with SA businesses

In a move that highlights the importance of mobile technology in business, Samsung South Africa has announced that Telkom Business will provide its senior management and staff around the country with the Samsung Galaxy Note 10.1 tablet, to serve as an operational communication device within the enterprise.

“We are pleased that Telkom Business has chosen the Samsung Galaxy Note 10.1 as it continues to substantiate the unique value proposition that Samsung is able to provide within the enterprise mobility space – through our product innovation and unique offering. It is also testament to the fact that when business needs to procure a premium tablet – one that delivers a quality experience and productive advantage – the device of choice is a Samsung,” says Craige Fleischer, Director of Mobile Communications at Samsung South Africa.

The tablet was recently launched in South Africa and has received a favourable reception by industry analysts. It features an intuitive user experience and is outfitted with the functionality and precision of a pen and paper on a 10.1-inch large display. It features a 1.4GHz quad-core processer and 2GB RAM for enhanced performance and is designed to simplify information access and make multi-tasking easier and faster – ideal for the enterprise environment.

“Such is the nature of business in the digital age, that companies can no longer afford not to have employees connected when they are attending meetings, seeing clients, or out in the field – especially from a management perspective. A tablet is the ideal converged business connectivity solution to address this need,” says Craige Fleischer Director for Mobile Communications.

The Samsung Galaxy Note 10.1 delivers on our commitment to offering our customers products that can provide a complete mobile experience. From content consumption to content generation, this tablet will equip Telkom Business employees with the means to stay in touch with the office and the latest developments in the industry while they are on the road.

“We are certainly excited at the opportunity to provide a business such as Telkom Business with a mobile solution that is not only innovative and highly functional, but that will also enhance their productivity environment. We believe that this is just the beginning of a strong market uptake of Samsung tablets within the enterprise space and look forward to our growth and opportunity in this market,” concludes Fleischer.

Automated Payroll Software Ensures Leave Pay is a Breeze and Complies with BCEA

By admin, 31 października, 2012, No Comment

The end of the year is in sight and companies face the administrative burden of making the complex calculations related to determining the correct leave pay due to individual employees

The process is governed by the Basic Conditions of Employment Act (BCEA) which sets out the legal structure of all employment contracts and the rights of employees to ensure they are fairly treated in terms of annual leave and severance or notice pay.

Many of the calculations for leave pay are quite complex and arriving at the correct allocations manually or on spreadsheets is a time consuming exercise.

“All of these calculations have to be correct or the company will breach the provisions of the BCEA,” says Phil Meyer, technology director of payroll and HR software specialist Pastel Payroll, part of the Softline Group and Sage Group plc.

The BCEA aims to ensure that leave pay is fully representative of individual employees’ actual earnings and Meyer says the calculations have to take into account variable income types and must be based on the average earnings of each employee over the 13 weeks preceding the date upon which leave becomes effective.

“There are many elements that affect the calculations such as overtime, commissions, allowances and other payments. The bottom line is that they lead to fluctuating income so each employee’s income has to be calculated individually. It can be a nightmare to execute this manually or on spreadsheets.”

Automated payroll and HR software retains detail of all of the variable income paid to each employee so that the calculation for the average income over the 13 weeks preceding the leave is not only accurate but is available immediately with a few key strokes.

Circumstances may lead to some employees benefiting from higher variable earnings during the three months prior to the leave date. For example accounting staff may take leave when company financial year-end audits are completed, thereby benefiting from the overtime payments they may have received during the preceding 13 weeks.

Similarly, people employed in the construction industry which usually shuts down in mid-December, are also likely to have worked overtime to ensure contracts are completed before shut-down and therefore their leave pay calculations will be affected.

“In consultation with management, payroll administrators can establish parameters that the software will automatically follow so that calculations of average earnings are always consistent with the requirements of the BCEA and fair to all concerned,” said Meyer.

Users of automated payroll and HR software also benefit from the fact that the software developers monitor amendments to the BCEA and provide updated versions whenever new legal requirements are promulgated. “The automated payroll and HR software therefore always operates in full compliance with the Act, ensuring also that the BCEA leave payments are not subject to basic finger trouble, interpretation or even fraud.”

In addition, automated payroll and HR software solutions offer functionality that enables the user to give the entire company an increase, based on either a set value or a specific percentage as well as process a production bonus or commission using only one screen. This not only saves time, it allows global changes to be made to any transaction within the payroll system for all, or a selection of employees.

Employee Self Service (ESS) is a web-based self-service tool that enables employees to manage and maintain their own information online as well as submit leave online to carry some of the overall HR administration burden. This saves the Payroll Administrators time and eliminates manual leave applications and capturing. In addition, companies can view a leave summary of their teams according to leave types (annual, sick, family, unpaid) and leave status (approved, applied, declined) for easy leave management and skeleton staff planning over December holiday times.

For the lastest legislative news, connect with Pastel Payroll on Twitter (Payroll News) or LinkedIn.

Deloitte Finds Winning Recipe with Sage ERP X3 in the Mining Sector

By admin, 31 października, 2012, No Comment

Labour issues recently made headlines as one of the major challenges facing the South African mining landscape. “Rising labour costs as well as increasing electricity costs are just some of the obstacles facing the sector,” says Johan Theron, a Director at Deloitte Consulting.

“Many operators in the industry are currently focusing their efforts internally to stabilise the business, with a very strong emphasis on cost. Effective cost management can however create opportunities for growth when armed with tried and tested business processes and a business software solution such as Sage ERP X3,” says Theron.

As one of South Africa’s leading professional services firms, Deloitte provides audit, tax, consulting and financial advisory services through nearly 3 600 people in all the major cities in South Africa and Southern Africa.

During 2011 Deloitte embarked on a partnership with Sage ERP X3 that was aimed at the delivery of a cost efficient Enterprise Resource Planning (ERP) solution to its Mining Shared Services Division. Sage ERP X3 effectively forms part of a Deloitte service delivery model that allows mining companies to co-source and/or outsource transactional and knowledge processes and take advantage of the cost benefits offered by consolidating and streamlining back office processes. Deloitte’s mining industry expertise coupled with Sage ERP X3’s sector specific software capabilities are the two core ingredients to a winning recipe.

Organisations within the mining sector utilise ERP solutions for a diverse number of reasons. “Smaller companies may only utilise an ERP solution to manage its finance and purchasing, whereas bigger operators need to structure their business solutions around a more complex collection of needs. A scalable ERP solution is therefore essential to adapt to the business’ needs however they may expand or change,” explains Theron.

“Sage ERP X3 was designed with the mid-to-upper end business in mind, which makes it a great match for the mining industry, among others,” says Keith Fenner, Senior Vice President of Sales for Africa at Softline Accpac, part of the Sage Group plc. The ERP solution excels at streamlining all operating and processing aspects of single or multiple business operations.

“The product is essentially a complete web-based integrated management suite, covering all operational needs in terms of production management, distribution, logistics, asset maintenance, finance and human resources,” says Fenner. “It is a multi-legislative, multi-lingual and multi-currency solution that can be seamlessly integrated on both a national and international level.”

One of Deloitte’s first major clients recently went live on Sage ERP X3 with a further three mines showing satisfactory results. “We are very comfortable with the product,” says Theron. “Sage ERP X3 does not come with the hefty price tag that some of its bigger counterparts presents, which makes it the ideal solution in a tough economy.”

Cost of ownership is a focal point and with that in mind Deloitte introduced a software finance plan option, to stagger the initial implementation cost. “The return on investment makes the implementation of a Deloitte Mining Shared Services offering well worth it,” explains Theron. The package comprises of an ERP solution, financial co-and outsourcing services in addition to information technology outsourcing services.

The ability of Deloitte’s Mining Shared Services Division to drive the back office productivity levels of its clients, delivers tangible results. “It is not just a system, but a comprehensive solution that leverages the industry expertise provided by Deloitte and the robust applications delivered through Sage ERP X3,” concludes Theron.

Fancy tools won’t make up for a bad forecasting strategy

By admin, 31 października, 2012, No Comment

“A lot of business planning depends on forecasts,” says Kevin Phillips, MD of idu Software, “And in the quest for ever more accurate and reliable forecasts, a lot of people turn to increasingly fancy tools and algorithms.”

But what if the problem with your forecasts isn’t the tools you are applying, but your whole approach to forecasting in the first place? If your basic strategy is wrong, no amount of fancy processing will improve the quality of your forecasts. In fact, it could make things worse, by masking the incorrectness of the data and giving a dangerous false sense of confidence.

Of course no prediction of the future can ever be better than an educated guess – but we can improve our guesses by improving the quality of the information we base them on. It’s as the old adage goes: Garbage in, garbage out. If your forecasts for next year are based on nothing more than this year’s figures, their value is low.

The most critical question to ask before you embark on any forecasting exercise is this: How much can we expect next year to be just like this year? Close on its heels should come the next question: How many things that are going to make next year different do we already know about, or can we find out? There will always be unknowns lurking around the next corner, but it makes sense to reduce their number as much as possible.

The question about what might change for your business next year is not one that can be answered by the finance department alone. Sure, there are some high-level variables you can get from professional economic analysts; but when it comes to the very specific issues that might affect your business, you need to be turning to your own managers and operational staff.

One can’t help wondering, for example, if whoever compiled Lonmin’s forecasts for this year was aware of the fact that a rival union to NUM was organising at their Marikana mine. If they had known, might they have factored in an increased risk of industrial unrest?

An easy first step is simply to ask the question: “Is it reasonable for us to assume that you’ll match this year’s production next year?” If the answer is no, seize the opportunity to find out more. What does your sales staff know about what competitors might be planning? What do your production managers know about a supplier that’s facing difficulties?

Instead of using technology to put your numbers through fancy contortions, use it instead to solicit information from your staff, quickly and efficiently.

It’s a bit more work to do this research than simply to run this year’s figures through a clever algorithm, of course – but the benefits go beyond more well-founded forecasts. If people know that their input has been heard, they’re typically more inclined to commit themselves to turning those forecasts into reality – and to contribute intelligence to next year’s forecast in turn.

OMD – Call my name / BRIDES OF FRANKENSTEIN MEGAMIX – 4 Track MAXI CD 1991 /k3

By admin, 30 października, 2012, No Comment


By admin, 30 października, 2012, No Comment

Maxi CD: LASERDANCE – Megamix Vol. 4 (1991, Pappcover)

By admin, 30 października, 2012, No Comment


By admin, 30 października, 2012, No Comment


By admin, 30 października, 2012, No Comment
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