Archive for Sierpień, 2012

Women closing the gap on adopting digital banking channels: Absa

By admin, 28 sierpnia, 2012, No Comment

The gender gap on adopting digital banking tools has narrowed slightly, according to the Absa Digital Banking unit’s latest analysis of customer behaviour. This reveals an optimistic outlook for the economic development of women.

“The profile of the average digital banker is still biased towards the characteristics of the early core group of mostly young, male and well-educated individuals. However, women are slowly closing that gap.” says Arrie Rautenbach, Absa’s Head of Retail Markets.

He indicated that the latter trend had positive implications for broader financial inclusion and the development of women from an economic perspective.

“Our current digital base consists of a slightly off-balanced split of 53% male and 47% female customers suggesting that women are trailing men in electronic-banking adoption,” continues Rautenbach.

He said cellphone banking was among the most popular banking channels being utilised by female customers.

“With a wide range of transactional and enquiry services that are now available via cellphone banking, it is no surprise that everyday more female customers are realising the convenience, simplicity and cost-effectiveness of banking on their mobile phones,” he adds.

Rautenbach believes that recent cellphone banking innovations, like enabling customers to apply for and receive a loan in just 10 minutes for instance, will continue to drive further migration to this channel.

Absa’s domestic money transfer service, CashSend, and the bank’s SMS alert service, NotifyMe, have also proven to be extremely successful with the bank’s female cellphone banking customers.

“We expect this momentum to continue rising steadily,” adds Rautenbach.

He says while others argue that men are more likely to use electronic banking channels than women, some insights from a recent Capgemini “Digital Shopper Relevancy” research report found that digitally savvy women enthusiastically embrace digital communication. The survey found that women turn out to be more active users of digital tools than men suggesting greater appetite among women to be more transacting savvy.

Rautenbach says the trend towards closing the digital gender divide could simulate the pattern of gender empowerment on financial decisions.

“Digital banking is crucial for female entrepreneurs and business people. It gives women a new way to save money, transfer money, process small financial transactions and receive credit from micro-finance initiatives.”

He adds: “As our female customer base has become increasingly more sophisticated, we continue to endeavour to invest substantial human capital and finances into retail banking technology and innovation.”

Absa has about 1.2-million and 3.7-million internet and cellphone banking customers respectively. Rautenbach says it would be important to remain a strong market leader in the digital banking space in line with customer needs and trends.

Experian launches credit scorecard for business credit granting

By admin, 28 sierpnia, 2012, No Comment

Experian, the global information services company, has launched Commercial Delphi, a sophisticated credit score for business credit granting that provides greater granularity to risk ratings.

Early indicators of payment risk are an invaluable asset to any business says Michelle Beetar, managing director of Experian South Africa.

“Incisive commercial credit scoring, long a quest among all information services organisations, is critical in assisting businesses to evaluate debtors effectively.  It aims to assist firms to treat SME businesses and non-SME businesses appropriately, with the personal credit worthiness of principals of the business being taken into consideration.”

It is against this background that Experian SA, has developed a statistical scoring model, titled Commercial Delphi designed to predict the likelihood of business failure over a 12-month period.

Commercial Delphi has been developed to operate on multiple data access platforms.

Beetar says a system designed to ensure that its users are able to make quick and confident credit decisions should deliver results regardless of a business’s legal status, size and age.

“It should be structured such that it scores all active businesses, including sole proprietors; it should treat SME and large business appropriately and have the facility of scoring new start-ups and established businesses.”

Beetar says the information used in the scorecards should fall into two broad categories – adverse information and stability indicators. “Credit granting organisations must always look at both areas when analyzing the risk grade.”

Additionally, risk grades need to be updated real time, as and when factors material to the credit worthiness of a business change.

“With certain key elements used in the scoring process feeding into the database as often as daily, business are thereby assured that they have the most up-to-date risk profiles on their debtors.”

Kaspersky Lab’s Number of the week: 48% of users use their smartphones on vacation

By admin, 28 sierpnia, 2012, No Comment

As wireless Internet access – including the use of cellular networks – grows in popularity, users are increasingly using their mobile devices as a replacement for desktop computers. According to a survey conducted in May 2012 by O+K Research for Kaspersky Lab, 17% of iPhone owners, 7% of Blackberry users and 48% of other smartphone owners use these devices on vacation if a computer or a laptop is unavailable.

A significant proportion of users – 25% – are satisfied to use a smartphone if they do not have a computer at hand, although the fashion for tablets seems to be slightly behind the convenience of a pocket-sized smartphone: for example, only 15% of those surveyed use an Apple iPad on vacation. 8% of respondents prefer to spend their holidays entirely cut off from any mobile devices.

Mobile devices at work or on vacation are most often used for email communication – this activity was selected by 62% of tablet and 54% of smartphone owners. Next in line came social networking sites such as Facebook and Twitter with 59% and 54% respectively. 47% of respondents use their mobile devices for IMS communication.

Multimedia entertainment is only slightly less popular, with 58% of tablet owners using their devices to watch online videos. Not surprisingly, perhaps, smaller smartphone screens are less attractive for viewing – just 30% of mobile users tune in to online shows. 41% of mobile device users regularly listen to music online, including various Internet radio stations. 20% of tablet owners and 12% of smartphone users post and view photos on the Internet.

The data collected by O+K Research shows that smartphones and tablets are being used more frequently  than computers, at least when it comes to communication and entertainment. They are also often used to store important personal information which must be reliably protected from malicious activity and unauthorised access in case of loss or theft. This can be done with the help of two specialised products from Kaspersky Lab - Kaspersky Mobile Security designed to protect smartphones and Kaspersky Tablet Security which guards tablets.

The full version of the O+K Research report is available at

Unsubscribe requests for mobile content services plummet

By admin, 28 sierpnia, 2012, No Comment

By Dr Pieter Streicher, MD of 

Since the introduction of the Vodacom double opt-in system, Vodacom consumer unsubscribe requests forwarded by the mobile network to WASPA have reduced by 70 %. This is a positive step in ensuring that consumers are only billed for subscription services they consent to use.

Mobile subscription services allow a third party to connect to the network operator’s platform and bill against a consumer’s airtime on a daily, weekly or monthly basis. Most mobile content is billed using a subscription model.

Over the years many consumers have complained that they have been billed for mobile subscription services even though they claim that they hadn’t subscribed to these services. These complaints are fielded by the networks and passed on the Wireless Application Service Providers’ Association (WASPA) to resolve. WASPA has a system in place that notifies mobile subscription service providers of a complaint and sets out a process for resolving that complaint by unsubscribing the consumer’s cellphone number from the service and, if applicable, offering a refund.

It was a result of this complaints process that, in 2010, WASPA was able to identify illicit billing trends and suspend T-mobileSA for auto-subscribing more than a hundred thousand consumers.

In 2011 WASPA received approximately 150,000 unsubscribe requests per month, but until recently it was difficult to determine how many were the result of inadvertent or forgotten subscriptions, and how many consumers were illicitly billed for services without their consent.

This has now changed on the Vodacom network with the introduction of a system that eliminates “auto-subscriptions”. In late 2011, Vodacom introduced a new double opt-in system which ensures that when mobile subscribers request to be billed for a third party subscription service, Vodacom makes sure they confirm this with a double opt-in. This system gives consumers the chance to confirm or decline a subscription service at the network level before any billing can occur. Prior to this, wireless application service providers (WASPs) handled the subscription process, and the mobile networks would be unaware of fraudulent activity unless mobile users alerted them to this.

As a result of Vodacom’s initiative, MTN, Cell C and 8ta are developing similar double opt-in systems. This is good news for consumers and will further help the networks reduce the number of subscription billing complaints they receive.

Mobile Payments to Knock Millions from SA Banking Sector

By admin, 28 sierpnia, 2012, No Comment

The South African banking sector is facing a material decline in non-interest revenues as technological innovations that have led to the introduction of mobile payments could potentially result in the loss of millions of Rands in transactional fees. Consequently, it is becoming increasingly critical for banks to formulate effective revenue-replacement strategies to offset this potential impact.

According to Colin Hundermark, a Director at Step Strategic Venturing, a boutique professional services company, data sourced from the South African Reserve Bank already reveals a noticeable slowdown over recent months in the ‘service charge’ growth momentum of local banks – from mid-teen annualised growth in mid-2011 to single digits in April 2012. Service charges currently represent 70-80% of net fee and commission income.

“There are likely to be many factors at play,” says Hundermark, “but it appears to us that the cumulative effect of regulation and the migration to lower-revenue electronic channels is taking effect.”

Hundermark says an increasing proportion of consumers are using electronic banking channels, which reduce transactional payment charges. “New innovations in mobile payments that enable people to send money via new methods, such as their cell phones, will similarly reduce the need for credit card transactions, debit card transactions and ATM withdrawals – and the associated fees.”

For every purchase that is made on a credit card, the issuing bank earns 1.7% of the transaction value, some of which is charged to the merchant. “When one considers the volume of transactions every day on credit cards, fees earned on credit cards form a significant portion of a bank’s non-interest revenue.”

Data released by the Reserve Bank revealed that in the 12 months to 31 March 2012, there was R170 billion worth of transactions on credit cards in South Africa, with the result that issuing banks would have earned around R3 billion from these purchases.

Hundermark says mobile banking payments are the next step in the evolution of retail banking. “We have moved from using cash in all transactions, to cheques, to debit and credit cards and we believe that the trend to mobile payments via phones or other mobile devices has begun. Some banks have already begun to embrace the use of mobile technology and are using recent innovations which reduce costs for customers as a marketing tool to attract new clients, sometimes cannibalising their existing revenue streams in the process.”

However, as more banks start to embrace such technology there will be fewer differentiators between the major players, with the result that they will need to conceptualise and implement a strategy to mitigate the downward pressure on non-interest revenue. “Banks need to have a clever and effective strategy to replace lost fees, as well as protecting their remaining non-interest revenue. This can involve a number of factors such as innovative marketing campaigns to attract new customers, reducing service and transactional fees, or introducing loyalty schemes that reward customers who stay with the same provider.”

Hundermark notes that some players have already embarked on aggressive client acquisition strategies. “The idea is for banks to add new clients at marginal cost, particularly if new clients adopt lower-cost electronic channels.”

He adds that if there is not a clear focus to grow the customer base, it becomes critical to implement a strategy aimed at increasing cross-sell ratios, to improve the efficiency of existing distribution channels to sell more products to the customer. “A bank is in an ideal position to cross-sell by offering products such as home loans, car loans, credit cards and insurance, in addition to a cheque account – yet if there is no clear strategy to ensure this happens the customer may be lured by other providers.”

“Ideally, dual strategies of growing the client base as well as growing the number of products per customer must be implemented in parallel.”

Hundermark concludes that in the end, the big winners will be consumers, as they benefit from lower banking fees and improved levels of service. “However, banks that can develop innovative business models  that can adapt to the changing environment will be in the best position to temper the downward pressure on non-interest revenue.”

Mobile marketing space demands tough trade offs

By admin, 28 sierpnia, 2012, No Comment

Companies that want to invest in mobile marketing and advertising face a range of complicated trade-offs as they try to define their strategies and decide where to allocate their limited budgets in a market that is fragmented and still fairly immature.

That’s according to Richard Mullins, director at Acceleration. He says that one of the challenges that marketers face is that the mobile market isn’t even clearly defined yet, with feature phones, smartphones, tablets and notebooks all given people mobile data access yet all offering a markedly different user experience.

“In the future, I am confident that the term ‘mobile’ will apply to all devices and applications that allow people to access content and services wherever they are. But for now, marketers need to decide where they will invest their spend and how much they’ll allocate to each platform,” says Mullins.

Mullins says that mobile platforms don’t yet offer marketers the level of engagement the industry has promised for years. One reason for this is that smartphones are not as pervasive as many people think they are.

Though everyone working in digital carries an Android device or iPhone, the same is not true of the mainstream market quite yet, says Mullins. “It will take another two to three years for smartphones to reach the penetration that will deliver the sort of results marketers are hoping for,” he adds.

Mullins says that in addition to relatively low market penetration, marketers face a range of environmental and technical challenges as they try to reach users with smartphones. One reason that engagement rates in the smartphone environment often disappoint is that data costs are still high in South Africa.

This is changing as operators invest in base station, national and international cable infrastructure, but we have some way to go before engagement is as cheap for the user as marketers would like, says Mullins.

Other challenges arise from the immaturity of analytics and content tools for smartphones and other mobile devices. Marketers that decide to reach their audience with native mobile apps will need to invest a lot of money in writing apps for different smartphone and tablet platforms (iOS, BlackBerry, Android).

Alternatively, they’ll need to decide to ignore part of the market and service only the platforms that are most prevalent in their user bases, says Mullins. The other option is to opt for HTML – which brings its own set of challenges in terms of tracking and interactivity.

“Smartphone platforms such as Apple’s iOS don’t support Flash, limiting options for cross-platform rich media content on the Web. And the fact that many browsers – especially on feature phones don’t support cookies or Javascript means that it can be hard to track users with traditional analytics tools. Around a third of mobile Web users can’t be tracked, “says Mullins.

The picture becomes even more complicated when users delete their devices’ default Web browser and install another.

HTML5 is often positioned as a possible solution, but Mullins believes it will not be a silver bullet. “Adobe and Flash will not disappear overnight. And HTML5 won’t help much to reach the large number of feature phones in the market,” he says.

Mullins says that content and analytics tools will mature in time, and it should become easier to deliver one set of engagement with one set of content for customers across multiple platforms and devices. But until then, marketers will need to make some difficult choices about where and how to invest in the mobile market.

VMware Defines New Operating Model for the Cloud Era

By admin, 28 sierpnia, 2012, No Comment

New Cloud Ops education, transformation and advisory services help unleash

value of cloud through people, process and measurement 

VMware and partners create Cloud Ops Forum to collaborate on industry-wide IT approach 

Designed to address the operational challenges businesses face in building, operating, staffing and measuring a high-functioning IT organisation, VMware, Inc. (NYSE: VMW), the global leader in virtualisation and cloud infrastructure, at VMworld® 2012 yesterday announced new Cloud Ops Intellectual Property (IP) and advisory, transformation and education services. VMware’s Cloud Ops IP helps ITtransition to a new operating model for cloud computing that promises to accelerate delivery of new business value and innovation.

Part of the comprehensive cloud solution VMware unveiled today, Cloud Ops drawson VMware’s experience helping hundreds of clients worldwide navigate through the complex decisions around building, running and optimising public and private cloud environments. Through these proven implementations a new operating model has emerged. IT shifts from a reactive, tactical relationship with business, to the role of a strategic partner helping drive innovation and competitive advantage.

“Customers evolving to Cloud Ops are realising significant gains in efficiency, agility and reliability,” said Carl Eschenbach, VMware chief operating officer and co-president. “In fact, we have seen some VMware customers reduce labor operating costs by as much as 25 percent, freeing resources for reinvestment into new services that drive innovation and competitive differentiation.”

VMware is also introducing the Cloud Ops Forum, a group of consulting and integration partners that will collaborate on further definition of this new operating model. Together with VMware, these companies will work to transfer knowledge to the end-customer community to realise the greatest efficiency,reliability and agility benefits from this transition. Launch members of the Cloud Ops Forum include Canopy, Capgemini, CGI, CSC, Dell, Deloitte, EMC, HP, Infosys, T-Systems and VMware. Participation in the Cloud Ops Forum mayexpand to include other industry participants and customers in the future. [Read what launch members are saying about the Cloud Ops Forum].

Consistent with many other generational shifts in IT, the shift to cloud computing is not limited to the technology itself. Cloud Ops and the Cloud Ops Forum take into consideration a modern organisation’s need to include cultural, financial, political and process elements as a part of their overall IT transformation planning – all toward capturing the full benefits of cloud computing.

“The new IT will be agile — not only with technology, but with its people,” said Gartner Vice President of Research, Diane Berry, in the January 2012 report IT Workforce: The Road to 2016 and Beyond. “This requires organisations to move from the traditional approach of ‘managing change’ on a project-by-project basis to building a more mature level of competency termed ‘organisational liquidity.’ The mastery of this skill will enhance the value of IT to the business and, ultimately, will impact the bottom line.”

Together, Cloud Ops and the Cloud Ops Forum address how to build, operate, staff and measure a cloud environment to maximise business innovation and efficiency, with a focus on four key areas:

  • Processes and Control. As a result of IT’s increasing movement toward a more dynamic and automated cloud approach, many traditional IT processes need to change. To help IT manage this transition, Cloud Ops introduces and outlines capabilities that allow the greatest opportunity for business gains. These include On-Demand Services; Automated Provisioning and Deployment; Proactive Incident and Problem Management; Policy-based Security; Compliance and RiskManagement; and Consumption-based IT Financial Management.
  • People and Organisation. While secure, flexible and scalable technology is a cornerstone of any successful IT strategy, it’s the people and team structure that deliver on the promise of responsiveness and efficiency. Cloud Ops includes a blueprint for organisational change including the development of a Cloud Center of Excellence, supported by new role-based training and certifications.
  • Financial Modeling and Measurement. Moving beyond standard performance monitoring, Cloud Ops introduces new cloud-relevant metrics that establish modern parameters for measuring the efficiency, agility and reliability of cloud environments, as well as expanded capabilities of IT Business Management (ITBM) services to guide the transition to service-level financial management of IT. 
  • Software Technology and Architecture.  The efficiency, agility and reliability of Cloud Ops requires a flexible, automatable and resilient infrastructure, delivered through VMware’s vision for the software-defined datacenter. The VMware vCloud® Suite 5.1 is the first solution to deliver the software-defined datacenter by integrating VMware’s leading virtualisation, cloud infrastructure and management portfolio into a single SKU, simplifying adoption of cloud era technologies. [Read the VMware vCloud Suite 5.1 press release].

Today’s announcement of Cloud Ops and the Cloud Ops Forum will support IT leaders and their teams as they manage through this unprecedented change. Specifically, the new IP and services will include:

  • New cloud operations services provide customers with collaborative assistance in analysing, designing and implementing cloud solutions.
  • New and updated technology consulting services help customers quickly build experience with cloud computing and the industry’s first complete and integrated cloud infrastructure suite, the VMware vCloudSuite.
  • New Education Offerings and Certifications expand the in-house skills and experience customers need to effectively design, operate and evolve their cloud environment.
  •  VMware Architecture Toolkit (vCAT) 3.0 offers a set of documents designed to help customers construct a cloud solution leveraging technologies, recommended practices and innovative tools proven in real-world enterprise and service provider cloud deployments.


The new Cloud Ops services and education will be available starting today, with additional offerings made available through 2013.  For more information, visit VMware Cloud Computing Solutions here and VMware Cloud Operations Services here.

Additional Resources

VMware Unveils Industry’s Most Comprehensive Cloud Infrastructure and Management Solution

By admin, 28 sierpnia, 2012, No Comment

VMware vCloud® Suite 5.1 Delivers the Software-Defined Datacenter

Onstage at VMworld® 2012 today, VMware unveiled a comprehensive solution of cloud infrastructure and management products, expertise and ecosystem support to help customers drive greater efficiency and improve operational agility.  At the heart of today’s announcement is the new VMware vCloud® Suite 5.1 – the first solution to deliver the software-defined datacentre. The vCloud suite integrates VMware’s leading virtualisation, cloud infrastructure and management portfolio into a single SKU, simplifying the adoption of cloud era technologies.

“Today at VMworld®, VMware and its partners are taking a bold step toward simplifying IT, offering customers everything they need to build, operate and manage their cloud environments,” said Paul Maritz, VMware CEO. “The VMware vCloud® Suite delivers the software-defined datacentre – the architecture for implementing cloud computing.”

The software-defined datacentre delivers on the promise of cloud computing for agile, elastic, efficient, and reliable IT services by extending the benefits of virtualisation to every domain in the datacentre – compute, storage, networking, and the associated availability and security services.  The software-defined datacentre architecture abstracts all hardware resources and pools them into aggregatecapacity, enabling automation to safely and efficiently dole it out as needed for applications. Tenants or customers utilising the software-defined datacentre can have their own virtual datacentres with a logically isolated collection of all the virtual compute, storage, networking and security resources they are used to.

“Today’s IT requires organisations to take a holistic approach to planning, building and operating their infrastructure,especially as we move into this new era of cloud computing,” said DonHenderson, Chief Technology Officer, NYSE Technologies. “At NYSE Euronext, not only have we embraced cloud computing as a foundation for our corporate IT strategy, we’re extending that value to financial services organisations looking to modernise their individual IT operations, leveraging VMware cloud technology and expertise to offer the financial industry’s first community cloud.” 

Introducing the VMware vCloud Suite: The first solution for the software-defined datacentre

By recasting every layer of datacentre infrastructure into software services running across pools of industry standard hardware, the VMware vCloud Suite will simplify and automate operations while ensuring application service levels for even the most resource-intensive business critical applications. The VMware vCloud Suite 5.1 brings together the components customers need to build, operate and manage cloud infrastructure – virtualisation, software-defined datacentre services, policy-based provisioning, disaster recovery, and application and operations management:

  •  VMware vSphere® 5.1 – The proven platform for any application

The foundation of the VMware vCloud Suite is an updated version of the world’s most widely deployed virtualisation platform, which includes more than 100 enhancements and new features to deliver the highest service levels for all applications, including business-critical workloads and low-latency, I/O-sensitive applications. Key advancements in VMware vSphere 5.1 include more powerful VMs, more innovations to help customers avoid unplanned downtime and more robust networking capabilities.

VMware vSphere 5.1 will support virtual machines (VMs) with up to 64 virtual CPUs.  To keep these VMs running 24/7, VMware has enhanced VMware vMotion® to enable live migration of VMs without the need for shared storage.  VMware vSphere 5.1 also introduces new VMware vSphere Data Protection™ for simplified, reliable VM back-up and recovery, VMware vSphere Replication for cost-effective disaster protection, and VMware vShield Endpoint™ for more efficient VM security.

VMware vSphere 5.1 will also include key enhancements to the VMware vSphere Distributed Switch™, including the ability to support up to 500 networked hosts per distributed switch.  With new Network Health Check, Configuration Backup and Restore, Roll-Back and Recovery capabilities, VMware vSphere 5.1 Distributed Switch simplifies deployment, ongoing management and troubleshooting of virtual networks.  In addition, VMware vSphere 5.1 now supports single-root I/O virtualisation (SR-IOV) to optimise network performance for latency sensitive applications. Learn more about new features in VMware vSphere 5.1. 

  •  VMware vCloud Director® 5.1 – Provision virtual datacentres in minutes

At the heart of the VMware vCloud Suite is a set of software-defined datacentre servicesthat apply the virtualisation principles of abstraction, pooling and automation to the domains of storage, networking, security and availability. VMware vCloud Director orchestrates the provisioning of these services to deliver complete virtual datacentres (VDCs) that can be ready for consumption in minutes. VMware vCloud Director 5.1 includes major scalability enhancements, enabling it to support “elastic” VDCs that span multiple VMware vSphere clusters and up to 30,000 VMs. VMware vCloud Director 1.5 has enhanced APIs and an extensibility framework that enables customers to connect a broad range of third-party infrastructure services.

Learn more about new features in VMware vCloud Director 5.1.

  •   VMware vCloud Networking and Security 5.1 – Redefine the network

With the introduction of the vCloud Suite, VMware is delivering a leading software defined networking and security solution to address one of the final barriers to achieving theagility of cloud computing – the network.  VMware vCloud Networking and Security will enable the dynamic creation of virtualnetworks and services that are completely decoupled and independent from the physical network hardware.

vCloud Networking and Security will allow customers to create logical networks foreach application or tenant, and it can isolate the network traffic between applications belonging to the same organisation – regardless of physical network constraints or boundaries. By creating a pool of network capacity on top of any network hardware, vCloud Networking and Security can easily support tens of thousands of isolated virtual networks with the simplicity and operational ease of creating and managing VMs.

VMware vCloud Networking and Security will bring together the VXLAN protocol and VMware vShield edge and application security services to provide a full set of software-defined networking capabilities, and a comprehensive solution line-up for virtualising the network – from virtual switching to virtualised layer 4-7 services.  It will also include an extensibility framework to support the integration of a wide range of third-party network and security solutions.

Learn more about VMware vCloud Networking and Security. 

  •  vCenter Site Recovery Manager™ 5.1 – Automate disaster recovery for all applications

To ensure the availability and rapid recovery of applications running in the software-defined datacentre, vCenter Site Recovery Manager 5.1 simplifies disaster recovery planning and ensures predictable recovery through automated testing and plan execution. VMware vCenter Site Recovery Manager 5.1 can also support datacentre migrations and disaster avoidance.  It integrates with VMware vSphere Replication and a broad range of replication technologies from VMware’s partners. VMware vCenter Site Recovery manager is supported by an expanding ecosystem of service providers offering “disaster recovery to the cloud” services that enable customers to benefit from vCenter Site Recovery Manager’s industry leading disaster recovery without having to invest in failover infrastructure.

Learn more about new features in vCenter Site Recovery Manager 5.1. 

As the datacentre becomes software-driven, customers have the opportunity to simplify and automate management and operations to achieve the efficiency and agility of cloud computing.  The VMware vCloud Suite includes vFabric Application Director™, vCenter Operations Management Suite™ and vCloud Connector™ to speed application provisioning, move workloads between clouds, and bringintelligent automation to capacity planning, performance and compliance management.

“Most private cloud implementations will build from a virtualisation foundation – virtualising compute, storage, networking and availability to create pools of resources – helping to reduce capital costs and the cost of operations and, most importantly, enable faster service delivery,” said Tom Bittman, VP and Distinguished Analyst, Gartner.    

Broad Industry Support for the VMware vCloud Suite

VMware’s partner community, more than 55,000 strong, continues to be a central part of delivering VMware’s cloud solutions to customers. The new VMware vCloud Suite will be supported by a broad range of partners including technology partners and independent software vendors (ISVs), solution providers, service providers and systems integrators, as well as every major global hardware manufacturer. Read what partners are saying about the new VMware vCloud Suite. 

New VMware Services and IP to help Customers Operate in the Cloud Era

VMware today also announced new Cloud Ops Intellectual Property (IP) and advisory, transformation and education services.  Based on VMware’s experience helping hundreds of clients worldwide navigate through the complex decisions around building, running and optimising public and private cloud environments, Cloud Ops has emerged as a new operating model where IT shifts from a reactive, tactical relationship with the business to the role of a strategic partner,helping broker critical, value-added services across an organisation.

Read the Press Release: VMware Defines New Operating Model for the Cloud Era 

Pricing & Availability

The VMware vCloud Suite will be licensed per processer with no core, vRAM or number of VM limits.  Customers can get the entire set of cloud infrastructure and management capabilities – virtualisation, software-defined datacentre services, policy-based provisioning, disaster recovery, application management and operations management – in one easy-to-purchase offering.

The VMware vCloud Suite 5.1 is expected to be available Sept. 11, 2012.  It will be offered in three editions – Standard, Advanced and Enterprise – and includes the following products: VMware vSphere Enterprise Plus, VMware vCloud Director, VMware vCloud Connector, VMware vCloud Networking and Security, VMware vFabric Application Director,VMware vCenter Operations Management Suite and VMware vCenter Site RecoveryManager.  Prices will start at $4,995 per processor.

Read the vCloud Suite Pricing and Packaging whitepaper

Go to VMware vCloud Suite Editions/Buy page 

For a limited time, VMware vSphere Enterprise Plus customers will be able to upgrade to VMware vCloud Suite 5.1 Standard for free or upgrade to vCloud Suite 5.1 Enterprise at 35 percent off the list price.   Learn more about this promotion. 

VMware today is also announcing it has enhanced its offerings for Small and Midsize Business, significantly extending the capabilities of VMware vSphere Essentials Plus and introducing VMware vSphere 5.1 Standard with Operations Management.

Read the Press Release: VMware Introduces Enhanced Offerings for Small and Midsize Businesses 

Additional Resources

  •          Go to VMware Now
  •          Go to the VMworld 2012 Press Kit
  •          Read VMware CTO Steve Herrod’s blog: The Software-Defined Datacenter meets VMworld
  •          Read VMware CTO of Cloud Networking & Security Allwyn Sequeira’s blog: Unveiling Software-Defined Networking and Security at VMworld 2012
  •          Read VMware Principal Engineer Kit Colbert’s blog: Managing the Software-Defined Datacenter
  •          Read VMware Director of Product Marketing Joe Andrew’s blog: Updates for Service Providers
  •          Learn more about VMworld 2012
  •          Follow VMworld on Twitter and Facebook


Samsung gets into the Festive Spirit

By admin, 28 sierpnia, 2012, No Comment

GALAXY S III soon available in Garnet Red 

The Samsung GALAXY S III made its official local debut on 7th June, September will mark the launch of a new and exclusive thrilling colour option.

The Garnet Red GALAXY S III brings the same smartphone and performance consumers have come to love from its marble white counterpart. It’s a smartphone that recognises your voice, understands your intentions and lets you share a moment instantly and easily, and it will be soon available in an exciting hot festive colour – Garnet Red.

“The marble white version represents the classical choice in sculpture – almost organic in appearance – while the Garnet Red is bold, exciting, and thrilling – all elements of human nature. The Garnet Red GALAXY S III comes just in time as South Africans begin to get into the festive spirit,” said Craige Fleischer, Director of Mobile Communications at Samsung. 

Similar to the marble white and pebble blue models this exclusive Garnet Red GALAXY S III will be available at Samsung brand stores at a RRP of R7 999 soon.

VMware Introduces Enhanced Offerings for Small and Midsize Businesses

By admin, 28 sierpnia, 2012, No Comment

VMware vSphere® 5.1 Helps SMBs Simplify and Protect Their IT Environments with New Business Continuity and Management Capabilities

At VMworld® 2012 today, VMware, Inc., (NYSE: VMW), the global leader in virtualisation and cloud infrastructure, unveiled new VMware vSphere® 5.1 solutions to help small and midsize businesses (SMBs) simplify and protect IT with industry-leading virtualisation, business continuity and automated management.

Virtualisation is now mainstream amongst SMBs, with companies increasingly focused on extending the benefits of virtualisation to improve IT availability and backup / recovery. Recent studies by Spiceworks[1] found that 77 percent of SMBs are either using or planning to use virtualisation software by the second half of 2012, and that of those who have already virtualised, more than 75 percent have chosen VMware vSphere as their virtualisation solution.

“The core demands on modern IT – keeping business up and running, balancing IT supply with IT demand, and being able to respond quickly to business needs – are the same regardless of the size of your business,” said Russ Stockdale, vice president and general manager, SMB Solutions, VMware. “The challenge SMBs face is to do it all with a small team of IT pros. VMware’s SMB solutions make enterprise-class business continuity and management accessible to smaller IT teams and single practitioners by reducing the complexity of deploying, operating and securing these systems.”

VMware vSphere is the most trusted, most widely deployed virtualisation platform in the world. Built on the industry’s most proven and reliable hypervisor architecture, VMware vSphere delivers application performance and availability for the most demanding business-critical applications. Announced today, VMware vSphere 5.1 will include more than 100 enhancements and new features that can increase efficiency, reduce IT operations costs by as much as 30 percent and guarantee application servicelevels. [Read the Press Release: VMware unveils industry’s most comprehensive Cloud Infrastructure & Management Solution].

“Our business demands 24/7 uptime – there is no room for compromise,” said Mark Haden, vice president, Engineering and IT, MLB Network. “VMware provides us with the software infrastructure we need to make it happen for both the broadcast and the back office sides of our business.When we were looking for a technology that is flexible, resilient and couldprovide the ability to work effectively even with a small team of IT pros, VMware was the best choice for us.”

VMware vSphere 5.1 Essentials Plus – Advanced virtualisation in a simple package
With the release of VMware vSphere 5.1, VMware will significantly extend the capabilities of VMware vSphere Essentials Plus to include:

  • VMware vSphere Storage Appliance 5.1 – Delivering High Availability at low cost. VMware vSphere 5.1 will include an updated VMware vSphere Storage Appliance for Essentials Plus, which transforms servers’ internal storage into a shared storage resource, enabling customers to use advanced VMware vSphere business continuity features such as VMware vMotion® and High Availability without shared storage hardware. Enhancements will make it easy for customers to extend these benefits to existing VMware vSphere and Remote Office/Branch Office (ROBO) environments and reduce infrastructure costs by running VMware vCenter™ Server in a VM within a VMware vSphere Storage Appliance cluster. VMware vSphere Storage Appliance 5.1 will support RAID 5, 6, and 10 and also makes it easy for customers to add storage capacity online to keep pace with data growth.
  • VMware vSphere Data Protection™ – Providing reliable virtual machine backup and recovery. VMware vSphere 5.1 will include new backup and recovery capabilities which enable users to quickly set backup policies within VMware vSphere. VMware vSphere Data Protection will leverage proven production expertise to reduce cost and management overhead by enabling agentless backups with built-in de-duplication.
  • VMware vSphere Replication – Simplifying disaster recovery for all applications. Replication is a key component of any disaster recovery plan, and VMware vSphere 5.1 will include array-agnostic replication capabilities. VMware vSphere Replication will allow customers to replicate virtual machine data over the LAN or WAN for efficient, simple disaster protection. For those customers that want to simplify and automate disaster recovery, VMware is introducing a new version of VMware vCenter Site Recovery Manager™ that will include support for VMware vSphere 5.1 Essentials Plus. VMware vCenter Site Recovery Manager 5.1 will be supported by an expanding ecosystem of service providers offering “disaster recovery to the cloud” services that allow customers to failover to a service provider’s datacenter, eliminating the need for a dedicated disaster recovery site.
  • VMware vShield Endpoint™ – Securing virtual machines. VMware vSphere 5.1 will include vShield Endpoint, which delivers proven endpoint security to any workload with an approach that is simplified, efficient and cloud-aware. VMware vShield Endpoint will eliminate the need for antivirus agentsinside virtual machines by enabling the offloading of antivirus and anti-malware functions to hardened, tamper-proof virtual machines delivered by VMware’s partners.

Introducing VMware vSphere 5.1 Standard with Operations Management
To help simplify and automate IT management,VMware is introducing a new VMware vSphere edition which combines the industry’s leading virtualisation platform with the capabilities organisations need to simplify IT management and lower operational costs. VMware vSphere Standard with Operations Management will include:

  • VMware vCenter Protect™ – provides centralised patch management and asset inventory management to protect virtual and legacy physical systems.

New release of VMware Go™ Pro further simplifies deployment and management
VMware Go Pro is a cloud-based virtualisation and IT management solution built specifically for SMBs. VMware Go Pro will help customers virtualise from any Web browser with wizard-based installation guides. Customers can manage and monitor their virtual infrastructure from anywhere using a web based interface. Customers can also use VMware Go Pro to simplify and automate patch management for hundreds ofthird-party applications including those from Microsoft.
For a limited time, VMware will include VMware Go Pro free with VMware vSphere 5.1 Essentials and Essentials Plus purchases.

Expanding Virtualisation Partner Community
With more than 55,000 technology partners, solution providers, distributors, service providers, systems integrators, and every major global hardware manufacturer, VMware features the broadest and most robust virtualisation partner ecosystem in the industry. This growing network offers SMBs and ROBO customers a broad range of applications, networking, servers and storage devices that work with VMware solutions and are fully supported by each vendor. In addition, VMware vCloud partners are delivering SMB business continuity and disaster recovery solutions that directly leverage public cloud computing services.
Read what partners are saying about VMware vSphere 5.1 and the VMware vCloud Suite.

Pricing and Availability
VMware vSphere 5.1 and VMware vSphere Storage Appliance 5.1 are expected to be generally available on September 11, 2012.VMware vSphere pricing starts around $83 per processor with no core, vRAM or number of VM limits. VMware vSphere Essentials is $495, and VMware vSphere Essentials Plus is $4,495. All VMware vSphere Essentials Kits includes licensing for 6 CPUs on up to 3 hosts.

VMware Go Pro is expected to be available directly to customers and through VMware’s network of channel partners in Q3 2012 with prices starting at $12 per managed system. For a limited time, VMware will include VMware Go Pro free with VMware vSphere 5.1 Essentials and Essentials Plus purchases.

VMware also offers several Acceleration Kits that provide midsize businesses with a scalable, full-featured virtualisation platform that utilises policy-based automation to help ensure application service levels and the option to add advanced management capabilities. Acceleration Kits start at $6,995, include licensing for 6 CPUs of VMware vSphere and one instance of VMware vCenter Server Standard, and one instance of VMware vSphere Storage Appliance. Go to VMware vCloud Suite Editions/Buy page.

VMware and Dell Journey to Your Cloud Makeover Contest
At VMworld 2012, VMware and Dell launched the “SMB Journey to Your Cloud Makeover Contest.” The contest provides an opportunity for SMBs who have virtualised a chance to win a $100,000 IT makeover from VMware and Dell. To be eligible, entrants submit a two-minutevideo, using an online video capture on the landing page, sharing how expanding their company’s use of virtualisation will help them realise their cloud potential, and take their IT environment to the next level.

Those attending VMworld 2012 can film their entries at a booth in the VMworld Hang Space (Moscone North Hall). Additional details on how to enter the SMB Journey to Your Cloud Makeover Contest can be found at Entries are being accepted online through October 31.

Additional Resources

  •  Go to VMware NOW
  •  Go to VMworld 2012 Press Kit
  •  Learn more about VMworld 2012
  •  Read more about how VMware vSphere 5.1 delivers new features for SMBs
  •  Read more about the new VMware vSphere Storage Appliance 5.1 for SMBs
  •  Read more about the new VMware Go Pro for SMBs
  •  Learn more about VMware vCloud Suite 5.1
  •  Learn more about the people, demographics and IT characteristics of today’s SMBs in this VMware SMB Infographic
  •  See how MLB Network was able to virtualise custom applications, creating more dynamic on air-experience for its viewers
  •  Learn more about VMware solutions for SMBs
  •  Read the VMware SMB Blog for more on solutions for small and mid-size businesses
  •  Follow the VMware SMB team on Twitter, Facebook and Spiceworks.

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