Archive for Sierpień, 2012

Data management and data security are major imperatives for digital publishers

By admin, 8 sierpnia, 2012, No Comment

By Richard Mullins, director at Acceleration

Marketers are increasingly moving away from buying digital ad placements but rather moving towards buying opportunities to engage against a specific audience in real time.

This means that the imperative for publishers today is to understand the value of their audiences to advertisers so that they can better monetise their businesses.

They are increasingly beginning to realise that what they are selling is not just an ad placement or a generalised audience, but the opportunity for marketers to engage with the people they want to reach.  As marketers focus their efforts on the value of audience engagements, so must publishers begin to engage with their audiences at a deeper level.

As a result, publishers need to know more about their audiences than ever before. It’s not enough to offer click-throughs and impressions – marketers want to know that they are speaking to people with the interests and demographics that match their target audience.  So, publishers are spending more time and effort than ever on trying to understand their audiences.

Reader registration, paywalls, social media engagement, and tracking of user profiles via cookies are all among the tactics they are using to understanding who is active on their Websites and what their potential value to advertisers might be. This information and understanding is the product that they are selling to their advertising customers.

For publishers, the challenge is not just gathering this information, but also securing and protecting their data. Data is the oil of the digital marketing world – the commodity that everyone from agencies to ad networks to marketers wants to own and control.

Publishers need to minimise their deliberate sharing of this information as well as protect it from unscrupulous third-party data providers who collect it for their own ends. This is easier said than done in a world where most sites have opened themselves up to a range of widgets and services from third-party companies.

Nearly every widget on a publishing site – social media chiclets, comment plug-ins, third-party ad servers – is openly or secretly collecting user data for reuse.

Publishers that are not wary and careful face enormous leakage of value from their businesses.   But those that learn to control their data and put a value on it can maximise the value of their inventory and sell through more advertising.

Already, we’re seeing savvy marketers who measure value down to the per-customer level, spend less on ad exchanges than you’d expect, simply because they get better value per Rand spent and per user from publishers who can offer them targeted audiences.  The future will see innovations such as automated, real-time trading and bidding by agencies and advertisers for the most attractive audiences.

Publishers have two options: to allow themselves to become commoditised by the buyers of digital ad inventory because they don’t control their audience data, or to turn audience data into a competitive advantage. They need to be thinking about the data management and security investments that will allow them to control the oilfields of the digital market world.

A telecommunications revolution positions Tanzania as a regional powerhouse

By admin, 8 sierpnia, 2012, No Comment

The arrival of new submarine telecommunications cables starting in 2009, paired with government investment in the national telecommunications backbone, has spurred a revolution in Tanzania that has seen the cost of Internet connectivity drop to as little as 15 US cents a day on a prepaid service.

This represents an effective drop of thousands of percent in the cost of Internet bandwidth in the country over the past three to four years, says Anna Kahama-Rupia, managing director of SEACOM Tanzania.

She says that before 2009, the US$5,000 to $10,000 cost for dedicated fixed-line meant that only larger businesses could afford access to broadband connectivity. Internet access for an ordinary private citizen was almost unheard of.

Today, many Tanzanians are paying as little as $15 a month to enjoy high-speed mobile access to the Internet from their cellphones, including the cost voice calls. This has had an enormous transformative effect on education, entrepreneurship and social life in the country, adds Kahama-Rupia.

Kahama-Rupia says that the change in Tanzania’s telecommunications landscape can be attributed to two major factors: the arrival of new submarine cables in the country, starting with SEACOM in 2009, and a massive effort led by the government to rollout 10,000km of national backbone crisscrossing Tanzania up to the eight countries on its borders.

Before the arrival of SEACOM, there was just 300 Mbps of international bandwidth coming into Tanzania for the country’s 50 million people. Today, there is around 10G, a factor that has helped to bring connectivity costs down dramatically.

The government’s $200 million investment in the national backbone means that this international connectivity reaches into towns and cities right across the country, and even brings it to the doorsteps of Tanzania’s landlocked neighbours. As a result, Tanzania is becoming a major technology and communications hub for the entire region.

Just recently, the state-owned Tanzania Telecommunication Company was awarded a $6.7m deal to supply 1,244 Mbps of internet bandwidth into Rwanda, a transaction with benefits for both countries. Tanzania is growing its own economy while helping other countries to drive down their communications costs.

Cheaper broadband is also benefiting Tanzania’s education sector, says Kahama-Rupia. The University of Dar Es Salaam was paying $10,000 a month for 13Mbps of slow satellite connectivity.

Now, SEACOM have linked it to the Internet for a fraction of the price and with enough bandwidth to support richer Web apps than the university could before.

More Internet bandwidth also means that there are opportunities to reach young people in remote areas that are underserviced by schools and teachers with e-learning services at an affordable cost.

Government has embraced telecommunications as part of a wider strategy to deliver electronic services including education, healthcare, and e-government to the people. It plans to do so through telecentres spread throughout the country, says Kahama-Rupia.

There is a flurry of innovation underway in Tanzania’s telecommunications market, thanks to lighter regulation of the market and the new national and international cables. Mobile networks have turned themselves into major data players, innovating with services such as voice-over-IP, video messaging and video calling.

African telecommunications operator Smile Telecom recently launched mobile broadband services including live video chat and TV streaming following its deployment of the first commercial LTE 800 Mhz network in Africa.

The impact on Tanzanian consumers and businesses has been remarkable. Before mid-2009, Internet cafes with high access costs were the only viable way for SMEs and ordinary consumers to use the Web, and even corporates and educational institutions had to strictly ration bandwidth, says Kahama-Rupia.

Now, SMEs are trading on the Web, relying on instant messaging, and even using multimedia Web applications for the first time. Many large multinationals are looking at investing in the country for the first time, now that a sound communications backbone is in place. For consumers, social media, mobile banking and other applications are now a part of their everyday lives.

“The opportunities this has created – economic and otherwise – are enormous. There is reason to believe that we are just getting started. With only an estimated 2.5% of the population having access to the Internet, there is plenty of scope for growth,” Kahama-Rupia says.

Big data – do you really need it in your production database?

By admin, 8 sierpnia, 2012, No Comment

By Jaroslav Cerny, CEO at RDB Consulting

Big data is all the buzz, as organisations scramble to leverage their mountains of data to drive business insight. The question that begs, however, is how much data does a business actually need? Organisations sit with terabytes of data, many several years old, and all of it kept in the production database for instant access. The reality is that this is often not required for everyday business operations. While governance and regulations may require that certain data is kept for legal purposes, it is not necessary to store this data in expensive, ‘instant access’ databases. Historical data can be archived, saving money and time and helping organisations to use the right big data to make better business decisions.

As content generation continues to explode, data storage strategies have become increasingly important for businesses. Effectively managing this data should be a top priority, for greater cost effectiveness and efficiency. When it comes to big data, not only is it not cost effective, it is also impractical to store all data up front in the production database, and can in fact decrease everyday server performance. Organisations need to have a strategy in place to reduce storage costs in the face of exponential data growth, optimise performance according to the needs of the business and mitigate the risk of lost data and information.

The production database should contain only the current data that is needed for the day-to-day business and operations of the organisation. This database should feature high performance capabilities to deliver this data to users quickly and efficiently. However, if it is being used to store data that is not needed for everyday use, and becomes ‘heavy’ or bogged down with data, performance will inevitably be compromised.

Data cleansing and consolidation can assist with reducing data volumes in the production database, but this is often not enough to deliver the required performance gains. Strategy needs to be put into place to ensure that data is archived, removed from production and stored in more cost effective options. This strategy, however, must be linked into the business and its needs, including its daily operations. If data storage, retention and archiving strategies are not in line with the needs of the business, users will not be able to access the data they need when they need it and as fast as they need to. It is vital to first understand the needs of business and then put rules into place around archiving. This means that archiving is not simply an IT decision, but a business decision as well, and database administrators need to understand the business in order to provide advice for a better strategy.

With data maintenance plans and archiving strategies in place, data can be moved out of the production environment onto archive servers, which will still enable the data to be easily accessed by users but will not affect the performance of the production server. This will make searching faster and increase performance when accessing or creating data. Historical data will take longer to access, but since this is not needed as often the performance gains on daily data outweigh the minor inconvenience.

Partitioning data in this way will bring down the costs of hardware, software and licensing as well, saving organisations money. Production databases must deliver high performance, which means higher cost. Database size, server memory or CPUs and licensing are interlinked. Those companies who have historical data residing on the production server will need to spend more on ensuring high performance and licensing that is based on CPU’s. Archive servers do not need to provide the same levels of performance, so lower cost and lower specified servers can be used for this purpose. This approach also means that maintenance on the production environment is easier, rebuilding indexes is quicker and backups will run faster. In general, performance and uptime will be maximised. The archive server can also be used as a quality control environment to validate data integrity in a safer manner, since doing this on the production server can have a negative impact on business performance.

Ultimately the rules of data storage strategy are simple. The production database should contain only the data needed for day-to-day operations, and all historical data should be moved onto an archive server. This will allow for the production server to be streamlined and deliver the best possible performance, and will optimise the cost of maintenance and running of storage. This in turn will allow organisations to deal with big data in a more intelligent fashion, comply with regulations around data retention, and make more agile decisions based on current data thanks to optimised system performance.

Samuel Rutto, ICT director at globe track international Kenya, to deliver topical industry discussion at Cloud East Africa Summit

By admin, 8 sierpnia, 2012, No Comment

The inaugural Cloud East Africa Summit will be held in Nairobi on 7 September 2012. The summit will a platform for IT professionals, Chief Information Security Officers and cloud computing experts from top global companies to discuss crucial industry issues facing IT security and cloud computing.

International business-to-business conferencing company Kinetic Events in partnership with the Kenya ICT Board and KITOS are proud to host Samuel Kamarkor Rutto, ICT Director at Globe Track International, Kenya.

The Kenya based media monitoring company offers market intelligence solutions for organisations seeking to make sense of information within the public domain. Samuel boasts an impressive résumé fortified with a Masters in Managed Information Systems, and a Degree in Telecommunications and Information Technology.

At GTI Samuel is tasked with ICT strategy formulation and implementation with hands on experience in cellular radio networks and transmission network planning. Samuel knows the ropes when it comes to distributed business systems design implementation and support. With a passion for using IT to drive innovation, Samuel was recognised and listed among CIO East Africa’s Top 100 List of CIO’s in 2011.

Samuel will deliver a must-attend topical discussion at the summit, with a focus on cloud computing, security and the evolving technologies, prompting debate on highly relevant and important topics and trends within the industry. Samuel will explore potential avenues for cost reduction, improved efficiency and innovation and address the effectiveness of moving to the cloud.

The strategic educational summit is aimed at business and technology leaders with the need to understand how cloud computing is fundamentally transforming the way in which we think about, acquire and use computing resources.

For more information, comment or photographs, visit www.cloud-eastafrica.com or contact Shaunei Meintjes on +27 21 555 0866 or shaunei@kineticevents.net. Follow @ITLeadersAfrica and @KineticEventsSA on Twitter for daily updates and news feeds.

More power, more flexibility – new Dell PowerEdge R720 servers now available from DCC

By admin, 8 sierpnia, 2012, No Comment

Dell’s 12th Generation PowerEdge Server, the R720, is now available from distributor Drive Control Corporation (DCC). Built to run the complex workloads that have become a hallmark of the modern IT environment, the PowerEdge R720 rack server is the ultimate storage solution for medium to large corporates. Key features of the new generation PowerEdge servers include increased performance, updated processors, enhanced management features and added flexibility.

“This product refresh ensures that the servers are capable of handling today’s fast paced computing environment, with highly scalable memory and flexible network options. The PowerEdge delivers what the modern business requires, designed to excel at running a wide range of applications and virtualisation environments. The latest generation of Intel processors, along with new features and functionality and improved support for virtualised environments make these servers the ideal solution for the enterprise of today,” says Jaco Erasmus, Dell Enterprise Specialist at DCC.

The Dell PowerEdge R720 rack server features highly expandable memory up to 768GB, with high input/output (I/O) capacity, with the latest generation of Sandy Bridge Intel Xeon processors to ensure optimum processing power. The R720 also has the ability to support dual RAID controllers, making it ideal for demanding workloads, including data warehousing, high performance computing (HPC) and virtual desktop infrastructures (VDI).

“Today’s businesses have to deal with an explosion of data, along with increasingly complex environments. The PowerEdge R720 allows for up to 16 internal hard drives, as well as the ability to add up to four Solid State Drives (SSDs) using the front access PCI Express port. This allows businesses to scale storage as necessary to keep pace with increasing demand. Dell’s flexible Network Interface Card (NIC) technology also enables organisations to choose the right network fabric to meet their needs without using a PCIe slot,” Erasmus adds.

Standard features include Dell’s next business day on-site warranty, space for up to 24 DIMMs of memory, PCIe 3.0 enabled expansion slots, and a choice of NIC technologies. Optional extras for the PowerEdge R720 provide additional features and functionality, including internal Graphics Processing Unit (GPU) accelerators for greater performance in HPC and VDI environments.

Enhanced system management capabilities enable organisations to use the PowerEdge R720 to manage both physical and virtual assets in a VDI and maximise virtual machine uptime using redundant failsafe hypervisors. Dell’s Virtual Integrated System (VIS) solution enables complex virtualisation environments to be enabled quickly and intuitively with a few mouse clicks.

“Virtualisation is the future of the IT environment, and technologies need to support this if they are to meet the needs of the modern enterprise. The 12th Generation Dell PowerEdge servers have been designed with these needs in mind and are ideal for running complex, virtualised environments. They offer greatly enhanced functionality along with updated technology, at a similar price point to previous generations. This means more features for the same price, demonstrating excellent value for money,” Erasmus concludes.

The Dell PowerEdge R720 is available immediately from Drive Control Corporation.

Kathea introduces Polycom’s new enhanced scalability, manageability and security for RealPresence Platform

By admin, 8 sierpnia, 2012, No Comment

Kathea, a distributor of visual communications solutions, has  announced Polycom’s latest enhancements to its UC software platform – the new Polycom RealPresence Resource Manager and support for Acme Packet Net-Net session border controllers that improve the scalability, manageability, and secure delivery of video collaboration across organisations.

Polycom RealPresence Resource Manager, a new scheduling, management, and provisioning solution that significantly increases the scalability of the platform by 100 percent to allow a single RealPresence Resource Manager to support up to 10,000 devices including room and immersive systems, tablets, smartphones, laptops, and executive video desktops. The RealPresence Resource Manager also makes it easier for IT administrators to manage their organisation’s video collaboration network, including provisioning new devices to the network and monitoring video collaboration usage across the organisation to ensure a reliable high-quality experience for the end user. In addition, RealPresence Resource Manager makes it easier to schedule and manage video collaboration calls.

“Says Divesh Nathoo, Pre-Sales Manager at Kathea: “Organisations are looking towards more scalability and manageability for their IT administrators and as the proliferation of mobile devices, as well as the Bring Your Own Device (BYOD) phenomenon introduces mobile devices that are privately owned, drives the demand for video conferencing from almost any device and any location.  It is vital to be able to scale to accommodate these new devices and most importantly, manage them from a corporate perspective.”

While we see a growing number of mobile employees connecting to video collaboration networks via tablets, smartphones or laptops, they require the same levels of secure connectivity as employees working in the office. To meet this need, Polycom has achieved full interoperability with Acme Packet Net-Net session border controllers, which enables organisations to extend video collaboration to mobile devices and provides secure connectivity across network boundaries, without users worrying about the complexities of firewall traversal or networking configurations.

Adds Divesh, “These enhancements in manageability and security will provide organisations with bolstered confidence in their Polycom RealPresence investment.  They have peace of mind that as trends such as mobility gains traction in the South African market, their UC solution can accommodate the proliferation of mobile devices as well as deliver the security that is paramount to any organisation.”

 

South African farmers can celebrate Web’s 21st birthday with affordable connectivity

By admin, 8 sierpnia, 2012, No Comment

On 6th August 1991, the World Wide Web became available as a service on the Internet thanks to the pioneering work of Tim Berners-Lee. Twenty-one years later, connecting to the Internet remains a problem for many communities, especially those in rural areas. South Africa’s farming and rural communities have been no exception, and have lacked affordable, available connectivity—until now, that is.

“Broadband connectivity has a key role to play in stimulating our vital agricultural industry and giving rural people access to the Internet economy,” says Kallie Carlsen, technical director at Maxwell Technology. “Farmers in particular need this connectivity to access new markets and intellectual capital, as well as to ensure their safety.”

Carlsen explains that satellite communication is particularly suited for these remote areas, which are either un- or under-serviced by GSM and fixed-line networks. The sticking point has always been expense, but for the past year Maxwell Technology’s SkyeMax product has been offering an affordable alternative.

SkyeMax is a satellite-based broadband solution, and is used to provide download speeds of up to 4 megabits per second, with 10 megabits per second already successfully tested and implemented for selected clients. SkyeMax runs on the SkyeVine platform, which provides broadband satellite coverage to Africa.

“SkyeVine recently announced significant data price reductions of up to 20%, which we have been able to pass on to our customers,” Carlsen advises.

During the past year, Carlsen says Maxwell Technology has connected hundreds of rural customers, and has built up a vast body of experience in this market sector.

One satisfied client is Wens Coetzer, a game farmer and guest house owner in the northern Limpopo province. He installed SkyeMax as no landline was available. He says, “I can highly recommend SkyeMax to anybody who suffers from poor or non-existent Internet connectivity. SkyeMax has changed our life here on the farm for the better. We’re now able to keep in touch with family all around the world using Skype. There’s also a big business benefit for us. We offer farm holidays and SkyeMax’s fast and reliable Internet connection means we can handle enquiries and bookings made on our website much more effectively.”

Carlsen advises rural clients to weigh up options, and beware of signing up for packages with limited daily usage. He also warns that many so-called uncapped offerings are effectively capped by the limited bandwidth actually on offer.

“We’ve come across so many people who are tied to unsuitable long-term contracts,” he says. “You need a package that offers flexible monthly data charges and gives you the ability to manage your own costs. It’s also very important to ensure that your package isn’t subject to shaping, throttling or daily limits that constrain how you want to use the Internet,” he says.

Aside from its affordable and flexible packages, Maxwell Technology has ensured its reach by partnering with a leading distributor servicing the agricultural market. This partnership means that the dishes, telephone instruments and so on are available from agricultural stores, even in the remotest areas. Financing options are also available through the agricultural stores.

“We have proven that satellite broadband is the way to go for farming and rural communities who are not connected, or whose connectivity is compromised by copper theft,” Carlsen concludes.

Competition and collaboration go hand in hand with Business Discovery

By admin, 8 sierpnia, 2012, No Comment

Davide Hanan, QlikView South Africa, outlines why it is simply human nature to want to explore every stat and detail around one of the world’s biggest sporting events

Sports – globally loved and followed. In the words of Julius Caesar ‘panem et circensus’ – literally translated ‘bread and circuses’ – is all that is required to keep a population peaceful. Which is why we can understand the widespread excitement and huge following for every Champions League football final in Europe, the Tour de France in the Alps, and, once every four years, the Olympic Games.

As an inherently competitive species, stemming from our survival instincts in the Dark Age, humans love to pitch themselves against others to discover who can win the test of speed, agility, strength, endurance, accuracy, tenacity and more. It is widely recognised, as per Julius Caesar’s quote, that sport plays an important role in building a cohesive and inclusive society, capable of uniting people from diverse cultural and religious backgrounds to collaborate in a sport.

And, ultimately, we love to cheer on our own countrymen and favourite athletes to success, or to see how, by improving their performance, the underdog can come out on top.

For true sports fans, whether cycling, football, baseball or tennis, they will know the history of their sport, who the most successful and least successful players or athletes are, which year they were most successful, how many games each participant has won or lost. The fact is, when you enjoy something, you learn about it.

The same goes for the athletes and their management and sports teams – they know the history. They know who has been strongest over the years. They know who made errors, what the competition is likely working on and what equipment is being used. Through data analysis.

By delving into all this information and data to really find out how their athlete can continually hone and improve his or her performance to achieve Gold. And, given the Olympic Games are among the oldest competitive games of our ages, spanning all countries and all possible sport types, just think of the amount of data available for analysis on that!

Sports data mining isn’t a new trend. Sports enthusiasts and professionals will tell you that they have been analysing historical data and looking for new opportunities for years. It’s only with the emergence of new technologies, tools and techniques that it has almost become common place. Consider fantasy leagues or online or console games, where even the average fan can play at being manager or create the most successful team based on a set of facts and statistics.

What you do need is the data in one place in a structured and coherent form – we’ve actually pulled this together in an app dedicated to the Global Games. What is also new is the collaborative and social aspect. Being part of a team and working together towards a common goal highlights how common interests and challenges can break down barriers and create a welcoming environment for all to participate.

Thanks to the availability of data, the rise of fast-speed internet and social networks to share insight across – Facebook, Twitter, Google+, LinkedIn, Bebo and others – and the ability to access information on the go with mobile devices, sports enthusiasts can share the latest player acquisition, comment on surprising facts and information they have unearthed and even predict who will win Gold, Silver or Bronze at the Global Games.

Nothing gets a sports fan going more than when someone disagrees with their favourite player, team or country, or relays information that they don’t believe. With the availability of data and the tools to unearth a key fact, statistic or comparative piece of information, the amount of collaboration and debate around sports facts has risen tenfold in the past few years.

According to an article on Mashable, the recent Super Bowl in America even claimed Twitter’s most-tweets-per-second list with 12,233 tweets per second at the end of the game.

The last Global Games in 2008 were called the first ‘digital’ games – this year’s games being hosted in London are set to be the most ‘social’ games. It’s the competitive and yet collaborative nature of sports data analysis that really unites people – thanks to the emergence of technological platforms, tools and our natural human curiosity, this has only accelerated, leading us to become a global nation of sports data experts.

Sports can truly bring people together. In the words of business and sports law professor Roger M. Groves, ‘we rely on history to predict events and when it repeats itself it is ho hum and uninspiring.

Yet when history is being made, it is at that moment unprecedented in a way that we remember for life.’ The reason why we follow sports is down to our passion for it, our desire to share these sentiments, and be in the right place at the right time to experience something amazing. Which is then recorded and preserved for eternity, studied by sports analysts to find out how to replicate or even improve on it.

Connection Telecom’s cloud-based (hosted) voice offering takes off

By admin, 7 sierpnia, 2012, No Comment

Deepening value as provider introduces analytics, on-demand contact centres

Rapid growth

The market’s adoption of cloud based telephony continues to gather steam. Connection Telecom and its channel partners report rolling out a thousand new sites in the last year, and expect existing customers to double this tally in the current year.

Dave Meintjes, MD of Connection Telecom says the trend will bring another wave of change that will benefit businesses and hosted telecommunications providers in general.

“Just as the Internet transformed communication in 1997, hosted telephony will transform business telephony in 2012 – only faster,” he says.

“The cloud-based PBX vendors that are able to improve existing site survivability offer quality network access that supports voice well, and achieve a reduced total cost of ownership will steal a march on vendors that only deal with elements of this value proposition.”

He says Connection Telecom is set to double its number of sites and extensions by the end of the year, in line with market adoption of the new hosted telephony service model. 

Value-add

Meintjes says market demand remains high, especially in the application space. Connection Telecom has introduced a number of value-added products to cater for this.

On-demand call centre (ODCC)

The first is its on-demand call centre, for firms with a medium-sized call centre requirement or the need to field or make calls in groups – for example during a marketing campaign. This complements the standard PBX, as most large companies have limited call centre activities alongside their standard telephony needs.

“An ODCC can rapidly meet the core functionality and capacity needs of the average call centre without the upfront investment of on-site equipment, and can scale up and down flexibly by virtue of being hosted and virtualised,” says Meintjes. “This can greatly shorten the time to market for new call centres and decrease their cost.”

Analytics

In addition, Connection Telecom has forged a co-development and integration agreement with QlikView, a pioneering business intelligence vendor. Using Qlikview, the telco has created analysis models that provide customers with unprecedented insight into usage on their Telviva-hosted PBXs, says Steve Davies, Technical Director of Connection Telecom.

“Where a customer has multiple branches on Telviva, all call data across those branches is effortlessly integrated,” he says.  “Even ‘failover’ calls are completely integrated. Customers can access numerous analyses at a glance, showing usage trends over time, individual dialled number analysis, sources of incoming calls, and so on.”

Davies says by comparison with static reports from telephone management systems, Connection Telecom’s QlikView-based system provides powerful analytics accessibly, giving customers the most value from their Telviva hosted PBX systems. Telviva resellers can quickly see similar analyses, showing their profitability.

The right mix

For various reasons, the market has reached a tipping point of accepting cloud-based PBX solutions in all configurations. Providers that offer a quality, reliable service, flexible scalability and the right mix of value-add products, will gain the ascendancy.

* Public cloud implementations reside in off-site data centres owned by the service provider. (SP) Private cloud implementations reside in customer-owned data centres, hosted by the customer or the SP, on- or off-site. Hybrid implementations reside in customer-owned data centres, and calls are carried out via virtual private network via a public switch.

Nominations are open for the 2012 South African eCommerce Awards

By admin, 7 sierpnia, 2012, No Comment

The 7th Annual South African eCommerce Awards are finally upon us. These awards have been designed to recognise and reward those South African websites that have demonstrated excellence in their use of the Internet as a platform for eCommerce.

Nominations are currently open and will close on 15 August 2012. eCommerce websites only need one nomination to get entered into the 2012 South African eCommerce Awards. The Awards are open to all South African eCommerce websites based in South Africa.

To nominate a website in the 2012 South African eCommerce Awards please visit www.ecommerceawards.co.za

The 2012 South African eCommerce Awards will run on a three round voting and evaluation process:

Round 1: Public Voting
The full list of nominees will be available on the eCommerce awards website on 16 August 2012, when the Public Voting opens. Public voting will determine the top 40 websites that will go through to the initial evaluation round (Round 2). The eCommerce website with the most public votes at the end of the voting process will win the award for The Public’s Favourite eCommerce Website. Public voting ends 16 September 2012.

Round 2: Initial Evaluation
The public’s votes from Round 1, together with the design evaluations will determine the top 20 websites for Round 3. The design evaluations will be conducted by the independent design company, Druff Interactive.

Round 3: eCommerce Process Evaluation
The top 20 websites will each receive a comprehensive assessment, including the evaluation of their ordering processes, customer service, design standards and ease of use. These evaluations will determine the Winners in the 2012 South African eCommerce Awards.

The Winners will be announced on 15 November 2012 in the following categories:

The Public’s Favourite eCommerce Website

Best eCommerce Store

Best eCommerce Services Website

Best Group Buying Website

Best Design, Standards & Ease of use

Best Shopping Process

The South African eCommerce Awards encourages all South African eCommerce websites to participate in the awards, and wishes all the nominees the best of luck this year.

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