Archive for Lipiec, 2012

Registrations stream in for the Payments Southern Africa Conference and Exhibition 2012.

By admin, 26 lipca, 2012, No Comment

With registrations picking up fast, make sure that you are not left behind and register for the upcoming Payments South Africa Conference and Exhibition being held on the 12, 13 & 14 September 2012 at Emperors Palace, Kempton Park, Johannesburg.

Sharlee Vickery, project manager at TCI, said that with last year’s event having set a high standard, this year’s event promises to not only meet but exceed the set standard,

“The event will explore the most relevant developments in the payments industry and identify the major factors driving and hampering innovation. It will further investigate to what extent these developments will affect the role of central banks and national payments systems.”

Join informative and lively speakers such as Yolande van Wyk, Chief Executive Officer: eWallet Solutions at FNB, Joleen Young, Head: Payments Governance and Strategy at Standard Bank, Graeme Holmes, Head: Consumer Cards at Nedbank and Rishi Pillay, Chief Executive Officer: Funds Transfer Business Unit at Bankserv Africa as they explore and analyse critical topics such as payment innovation, integration and emerging payment instruments.

Some of the previous 300 attending delegates participated from companies such as Metropolitan, Standard Bank, HSBC, Direct Axis, Nedbank, Engen, Tracker, ABSA, DSTV Mobile, First National Bank, Finchoice, Old Mutual and the Central Bank of Congo.

Do not miss this opportunity to network with the likes of all the major banks as well as many retailers and relevant service providers. The conference features a full exhibition and therefore guarantees great networking opportunities. Exhibition space can be arranged, so if you wish to promote or increase the awareness of your company feel free to contact us.

Trudy Ndaba, a previous delegate from Standard Bank, said that the Payments 2011 event was an eye opener,

“The topics really got me thinking broader about where the payments industry is going, the event also introduced me to the current industry players.”

Download the brochure now and secure your seat by completing the registration form and emailing it to or alternatively fax the completed registration form to 086 582 2981.

Optimise HPC application performance with new Mellanox 40GbE from DCC

By admin, 26 lipca, 2012, No Comment

Distributor Drive Control Corporation (DCC) is pleased to announce the availability of the new range of Mellanox 40 Gigabit Ethernet (GbE) server and storage interconnect solutions. These solutions feature RoCE (RDMA over Converged Ethernet) and have been optimised for intensive applications. Application performance has been accelerated by more than 80 percent, resulting in significant return on investment.

“Mellanox is the first and only company to deliver a complete end-to-end, RoCE enabled, 40GbE solution including NICs, switches, cables and software accelerators. These solutions are ideal for clients running Virtual Server environments, those that need to analyse large quantities of data, those involved in High Performance Computing (HPC), as well as those who need to process and store high-speed data streams. They offer a marked increase in network performance, efficient server and storage utilisation and increased storage throughput,” says Raul Del Fabbro, Storage Division Manager at DCC.

Mellanox 40GbE based clusters, accelerated with RoCE technology, deliver a more than 80 percent application performance increase compared to 10GbE based clusters. For storage access, Mellanox 40GbE delivers 4X faster storage throughput, enabling new levels of storage density and dramatic savings in CAPEX and OPEX. The combination of PCIe 3.0 platforms and Mellanox 40GbE products with RoCE ensures that servers and storage are fully utilised and deliver maximum return-on-investment.

“Mellanox delivers the highest application performance and densities over Ethernet with the industry’s only, comprehensive end-to-end 40GbE interconnect solution, dramatically reducing IT costs and enabling a power efficient compute centre,” Del Fabbro concludes.

Mellanox RoCE accelerated ConnectX-3 PCI Express 3.0 40GbE NICs, and SwitchX 40GbE switch systems are available now from Drive Control Corporation.

For more information, visit or contact:

Editorial Contacts:

Raul Del Fabbro


Storage Division Manager

Tel: 011 201 8927


SA to engage with science and technology during National Science Week 2012

By admin, 26 lipca, 2012, No Comment

From 30 July to 4 August 2012, the nation will have another opportunity to participate in the annual National Science Week celebrations led by the Department of Science and Technology (DST).

The celebrations will be conducted in collaboration with higher education institutions, science centers, other government departments, non-governmental organisations and science councils, under the theme “The Role of Science and Technology in Economic Development”.

Activities will take place at more than 89 sites including science centers throughout the nine provinces.

The Minister of Science and Technology, Naledi Pandor, has encouraged parents, learners and teachers to make sure that learners visit a National Science Week site closer to their homes.

“Science and technology are in everything that we do and their role in the economic development of a country often goes unnoticed. South Africans need to understand the extent to which science and technology have benefited the economy and encourage our youth to explore careers in these sectors and eventually add value to the economy,” said the Minister.

National Science Week (NSW) 2012 aims to focus attention on the important role that science plays in people’s everyday lives:

The Department of Science and Technology, in collaboration with many other stakeholders and role players in the science system, uses NSW to –

  • contribute to the development of a society that values and appreciates science, engineering and technology (SET);
  • provide a platform for scientists to engage with each other and with the non-scientific community;
  • promote partnership between the media and scientists;
  • profile the work of the Department, including its priorities;
  • attract learners to SET-based careers.

Participating in National Science Week offers communities a good opportunity to learn more about the DST’s priority areas, including what informs them.  The Department has taken a number of key decisions to put South Africa on the international map and enhance its status in Africa.

A case in point is the successful South African-led bid to host the Square Kilometer Array (SKA) radio telescope. South Africa, together with eight other African countries, will host the majority of the SKA infrastructure. National Science Week 2012 will provide the nation with an opportunity to engage in discussions about the SKA and similar other issues related to science and technology.

Learners will benefit greatly; as educational materials will be distributed include science, engineering and technology career awareness information, to help learners, particularly those below Grade 12, to plan their careers. Young people will also be encouraged to share their thoughts about science, technology and innovation on social networking sites such as Facebook and Twitter.

SEACOM Celebrates Foundation Day

By admin, 26 lipca, 2012, No Comment

In South Africa, SEACOM kicked off the SEACOM Solution Quest with Tembisa Secondary High School in celebration of Foundation Day. This is a three month long social collaboration and mentorship programme where SEACOM employees will work with selected Tembisa Secondary scholars to help them create their own interventions to address the largest socio-economic issues affecting their lives. The SEACOM Solution Quest Team with Tembisa Secondary High School. 



The SEACOM Founders’ Day programme’s objective was to create a series of impactful grassroots community development initiatives across SEACOM’s core territories. This provided a channel for SEACOM employees to directly engage in change orientated social upliftment. Kwanele Mpanza (SEACOM) and students at Tembisa Secondary High School.


Foundation Day activities form part of SEACOM’s holistic Corporate Social Investment strategy to address critical socio-economic challenges facing African communities. Bottom-up community development is one of the core pillars of SEACOM’s CSI approach. SEACOM is driven to achieve and sustain positive social development of the communities it operates in.



Tembisa Secondary students selected by their peers to participate in SEACOM Solution Quest program, were students identified 3 big social issues affecting them and give Insights to the SEACOM staff. Suveer Ramdhani (SEACOM), interacting with students during the SEACOM Solution Quest program.



Quinton Pretorius (Cheesekids), interacting with students at the SEACOM Solution Quest, that was hosted at Tembisa Secondary High School in celebration of Foundation Day.

Martin Sanne (SEACOM), Seth Naicker (Cheesekids), Quinton Pretorius (Cheesekids), Suveer Ramdhani (SEACOM); supporting the SEACOM Founders’ Day programme on 23 July 2012.


“We are excited to mark the third anniversary of our entrance into the market by giving something back to the people in the countries where we have offices. We are looking forward to many more years of helping African telecommunications operators and service providers to bring affordable, high-quality broadband services to business and consumers across the continent.” says Mark Simpson, CEO of SEACOM.

Mobile data slices into voice

By admin, 26 lipca, 2012, No Comment

Internet demand is slicing into networks’ voice revenues as adult South African cellphone owners increasingly adjust their budgets for data use.

The Mobility 2012 research study, conducted by World Wide Worx with the backing of First National Bank, shows that the proportion of the average user’s cellphone spend on data has increased by half in the past 18 months – from 8% of budget at the end of 2010 to 12% in mid-2012.

Spending on voice has dropped from 77% to 73% in the same period – precisely matching the difference in data spend. Meanwhile, SMS spend remains steady at 12%, and full music tracks feature for the first time – taking up 1% of the average spend on a cellphone.

“Spend on data is a barometer for the rapid increase both in the number of Internet users in South Africa and in the intensity with which experienced users engage with the Internet,” says Arthur Goldstuck, managing director of World Wide Worx.

The biggest increases in specific uses of data on the phone were seen in instant messaging services, with more than a fivefold increase in the proportion of BBM users in the past 18 months – from 3% to 17% of adult cellphone users living in cities and towns – and WhatsApp emerging from nowhere to claim a quarter of adult cellphone users.

Browsing on the phone also increased substantially, from 33% to 41% of users, app downloads rose from 13% of users to 24%, while Facebook use rose by more than half, from 22% to 38%.

“The findings represent powerful backing for our strategy of providing banking services across new channels and platforms like FNB.Mobi, Facebook and the apps environment,” says Ravesh Ramlakan, CEO, FNB Cellphone Banking. “We’re keeping our fingers on the pulse of these rapid changes, and will expand and refine our offerings as the market’s use of these tools changes.”

Proportionally, the biggest growth after BBM was seen in the Twitter user base, which rose from 6% to 12% of adult cellphone owners.

“This is only the beginning: the social networking genie is out of the bottle,” says  Goldstuck, “Businesses have to recognise the trend, and begin developing strategies to address it.”

The Mobility 2012 project comprises two reports, namely The Mobile Consumer in SA 2012, comprising cellphone usage and banking trends, and The Mobile Internet in SA 2012, exploring online and data trends. It is based on face-to-face interviews with a nationally representative sample of South African adult cellphone users living in cities and towns, conducted in June 2012.

Smartphones change shape of cellphone banking

By admin, 25 lipca, 2012, No Comment

The shape of cellphone banking is changing rapidly, as the capabilities of phones themselves change, according to a new study released today.

The Mobility 2012 research study, conducted by World Wide Worx with the backing of First National Bank, shows that while most cellphone banking is still conducted via text messages, more than a third of customers of these services are now also using phone browsers for their banking.

Only 5% of cellphone bankers exclusively use phone browsers for the purpose, but a further 36% use the browsers as well as text-based services like USSD and SMS.

“The growing sophistication of phones – both feature and smartphones – is resulting in new options and opportunities for customers of cellphone banking,” says Ravesh Ramlakan, CEO of FNB Cellphone Banking. “The customer is driving the pace of innovation in banking, and our job is to be available to them where they want to transact.”

According to the study, the single most popular transactional service in cellphone banking remains airtime purchases, with 74% of customers using it for this purpose, and only 15% paying accounts via their phones. Phone-based purchases via the phone of physical products that are delivered to the buyer are made by only 4% of urban cellphone users, but by no rural users whatsoever.

“A big opportunity still lies dormant in mobile commerce,” says Arthur Goldstuck, managing director of World Wide Worx. “But virtual business will always need infrastructure, and that remains the barrier to cellphone purchases of physical product.”

Along with airtime purchases, remaining the core of mobile commerce, more than half of cellphone banking customers also transfer airtime, with rural users (69%) far more likely to do so than urban users (51%). The same gap exists in mobile purchases of pre-paid electricity, with 33% of rural cellphone banking users and only 21% of urban users doing so via their phones. The pattern is repeated in sending money to other individuals via cellphone banking: 44% rural, 34% urban.

“The popularity of money and airtime transfers via cellphone banking is one of the clues to why stand-alone mobile money transfer services have not taken off in South Africa,” says Goldstuck. “There simply is no desperate need for them, as there is in other African countries.”

The urban-rural divide also reveals itself in other areas, most notably in the proportion of pre-paid users.  While 80% of urban users have pre-paid accounts, the proportion of rural pre-paid users is 94%. The average phone spend of contract users is R387 per month, more than double that of rural users, who spend on average R165 a month.

“This highlights the priority that needs to be placed on providing services that both simplify the lives of all, and reduce their costs of using financial services,” says Ramlakan. “While cellphone banking brings convenience and savings to urban customers, it can change the lives of rural users.”

The Mobility 2012 project comprises two reports, namely The Mobile Consumer in SA 2012, comprising cellphone usage and banking trends, and The Mobile Internet in SA 2012, exploring online and data trends. It is based on face-to-face interviews with a nationally representative sample of South African adult cellphone users living in cities and towns, conducted in June 2012.

CEM Africa Summit focuses on smarter commerce with smarter interactions

By admin, 25 lipca, 2012, No Comment

The anticipated Customer Experience Management Africa Summit will be held in Cape Town from 2 to 3 August 2012 at the African Pride 15 on Orange Hotel. The event will bring together Africa’s industry leaders, and provide a unique platform to build relationships, share ideas and most importantly, to do business. The summit is produced and hosted by international business-to-business conferencing company, Kinetic Events.

Companies that compete within the customer experience industry consistently outperform their peers. When taking conducting a more in-depth analysis into the motivation behind this challenge; it will not matter what your enterprise claims your organisation’s brand to be, it inevitably comes down to your customers determining your real brand by what they experience when dealing, both directly and indirectly,  with you. The customer will communicate the best and worst experiences to not only their family, but their friends and colleagues, resulting in the increasingly industry trend that is ‘word of mouth’. If the customer service experience is not consistent with what you claim, your brand messaging will be relegated to a mere slogan.

Today’s smart organisations understand that the contact centre is a strategic asset for delivering customer experiences that will inevitably grow the enterprise; the bottom line is that what happens in the contact centre can either build stronger customer relationships and ultimately advocacy. On the negative; those contact centre experiences can break down or even destroy vital customer-brand relationships. To be successful, every person, process and technology within your organisation needs to be aligned with the reality that the contact centre is possibly the most critical tool you have for delivering exceptional customer experiences.

The daily challenge of breathing life into your brand and maintaining a returning consumer is at the forefront of industry debate among senior executives and customer service process model engineers. Although consumers are increasingly demanding instant gratification and complete satisfaction through enterprise interaction, a consumer rendered satisfied may not necessarily be a loyal brand advocate. Understanding the fundamental values of your customers’ voice and enterprise communication strategies will ensure your business promise is effectively communicated and fulfilled through the eyes of the end-user.

The CEM Africa Summit is set to explore technological industry advancements currently available, assisting your enterprise in adopting customer experience techniques which allow you to differentiate your brand within the industry.

For more information, to register to attend, comment or photographs, visit or contact Shaunei Meintjes on +27 21 555 0866 or Follow @ITLeadersAfrica and @KineticEventsSA on Twitter for daily updates and news feeds.

Bharti Airtel reinforces commitment to developing talent in Africa

By admin, 25 lipca, 2012, No Comment

Announces the launch of a pan-African e-learning program across 17 countries

Leading global telecommunications company, Bharti Airtel (‘Airtel’) ( today announced a partnership with the largest e-learning provider in Africa – The Learning Resources Management Group – to provide an extensive e-learning program for Airtel employees across 17 African countries.


The implementation of this program signals a new dawn of staff development, reinforcing the telco’s commitment to nurture and develop local talent and groom its employees for leadership positions within the company.

“Our people are our main source of competitive advantage,” explains David Ssegawa, Chief Human Resources Officer at Airtel Africa. “We are committed in investing and providing our employees with opportunities to learn and grow within the organization. This latest initiative is in line with our commitment to nurture local talent and develop the capabilities of the workforce.  We firmly believe that this initiative will bring in benefits of ‘flexibility and convenience’ which will allow the employees to have access to their chosen courses anytime, anywhere.

He further added, “In addition to the practical benefits it offers, the program will also build a culture of learning and community amongst Airtel employees by facilitating and sharing knowledge and expertise between peers. In the long run, I am confident this will increase both the capabilities and the productivity of our employees.”

Airtel has invested in a comprehensive suite of 500 courses from the Learning Resources Management Group touching on a range of subjects including – Accounting, IT, HR, Customer Service, Leadership and Management skills, amongst others.

Distributed by the African Press Organization on behalf of Bharti Airtel Limited.

WPP Digital Acquire Majority Stake in Acceleration – Accelerating the pace of change in digital marketing

By admin, 25 lipca, 2012, No Comment

WPP Digital announced that they have secured a majority stake in Acceleration, the leading marketing technology services and solutions company. Founded in 1999, Acceleration has offices in London, New York, Dubai, Johannesburg, Buenos Aires and Cape Town and employs over 150 marketing technologists. Acceleration will operate as a standalone business within WPP Digital.

Acceleration architects, implements and orchestrates digital marketing and publishing technologies to enhance their clients’ digital business initiatives. “With the continued transformation of marketing by technology, there’s a growing demand for digital marketing technologists to help publishers and, increasingly, marketers manage and integrate the various specialist software tools available in areas such as analytics, ad serving, digital asset management and optimisation.  We expect Acceleration to bring these skills to bear on WPP’s clients as they already do with many of the leading marketing organisations” said Mark Read, CEO of WPP Digital.

“It is our belief that the strategic management of digital technologies is integral to the future of marketing as a discipline and any company’s competitive advantage. WPP Digital’s investment in Acceleration serves as a confirmation of this new reality. We look forward to building an innovative partnership,” said Jacques van Niekerk, Acceleration CEO.

QlikTech Joins Google Cloud Platform Partner Programme

By admin, 25 lipca, 2012, No Comment

QlikTech, (NASDAQ: QLIK a leader in Business Discovery (user-driven Business Intelligence), has joined the Google Cloud Platform Partner Programme as a Technology Partner.

QlikTech enables customers and partners to build Business Discovery solutions that take advantage of the computing power and scalability of Google’s Cloud Platform.

“The Google Cloud Platform Partner Programme enables us to provide our customers and partners with powerful new solutions that are integrated with the power of Google’s Cloud Platform,” said Peter McQuade, VP of Alliances and Partner Sales at QlikTech.  “We are committed to teaming with the industry’s best-of-breed vendors to further solidify our promise of offering an end-to-end BI platform solution for true Business Discovery.”

Google’s Cloud Platform ( products enable customers to implement:

Insight from Big Data with QlikView and Google BigQuery
With Google’s recent launch of Google BigQuery, developers and business users can quickly and easily gain business insights from massive amounts of data without any hardware or software investments. In partnership with Google, QlikTech has developed a dashboard ( that visualises and crunches millions of rows of birth-record data.

The app provides seamless integration with BigQuery using its extension and custom connector capabilities. With QlikView’s custom connector, users can load BigQuery data into memory and explore information freely rather than being confined to a predefined path of questions. The QlikView extension object provides a direct connection from QlikView dashboards to Google BigQuery, which enables users to ask ad-hoc questions on large volumes of data and get answers in seconds, without creating a single line of SQL code.

For More Information
The Google Cloud Platform Partner Programme includes Technology Partners such as ISVs and SaaS vendors, platform companies, management and development tools vendors, analytics providers, business intelligence and ETL vendors, and storage specialists. These partners offer complementary technologies that have already been integrated to provide customers with powerful new solutions on top of Google’s Cloud Platform.

For more information on QlikTech and our Technology Partners please visit

About QlikTech
QlikTech (NASDAQ: QLIK) is a leader in Business Discovery—user-driven Business Intelligence (BI). QlikTech’s powerful, accessible Business Discovery solution bridges the gap between traditional business intelligence solutions and standalone office productivity applications. Its QlikView Business Discovery platform enables intuitive user-driven analysis that can be implemented in days or weeks rather than months, years, or not at all. The in-memory associative search technology it pioneered allows users to explore information freely rather than being confined to a predefined path of questions. QlikView Business Discovery works with existing BI applications and adds new capabilities: insight for everyone, zero-wait analysis, mobility, an app–like model, remixability and reassembly, and a social and collaborative experience. Headquartered in Radnor, Pennsylvania, QlikTech has offices around the world serving approximately 25,000 customers in over 100 countries.

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