Archive for Lipiec, 2011 wins digital publishing award

By admin, 29 lipca, 2011, No Comment

The website was judged to have the best content offering of South Africa’s business-news websites.

Editor of, Martin Creamer, is heartened by the award, commenting that “it is testament to the value that’s reporters place on reporting hard news as it happens about one of the world’s most exciting industries”.

Introduced by Marketing Mix, the awards focus on recognising those traditional media houses (such as radio, TV, magazines and newspapers) which “have really embraced digital and made it work for them”.

Marketing Mix explains that in order to ensure that the awards were far reaching and included as many criteria of digital publishing as possible, a number of ‘elimination’ stages were activated.

In the first stage all of the 2010 Nielsen the Digital Media and Marketing Association (DMMA) figures for each website were evaluated. The websites   which showed improvement or remained constant over the year in terms of unique users and page impressions were included in the initial shortlist.

The second stage assessed the digital properties of the shortlist, for which points were allocated.

Thereafter the final shortlist of 28 websites were judged by some of South Africa’s top digital gurus. These included Marketing Mix editor Michelle Sturman, DMMA chairperson Nikki Cockcroft, Digital Warrior founder Joanne Scholtz, Native CEO Jason Xenopoulos, Habari founder Adrian Hewlett and Silverstone CIS CEO Raymond Buckle.

The judges were tasked with selecting the most deserving winners in a number of categories, including best content offering in business, sport, travel, food and home, general interest, youth, women, men and celebrity and entertainment.

The judges scored each entry in terms of its website, mobisite, iPhone application and social media. Each of these components was then judged according to four different criteria, namely design and layout, accessibility, content and integration.

The judges revealed that won the business category as a result of its high scores for content and its interactive components, which are all accessible from its website.

Bonus points were awarded for online reputation management and exceptional customer service.

Another comment was that the brand had integrated across many digital platforms, offering its loyal readers content appropriately and efficiently.

Creamer Media CEO Kenneth Creamer says it is great to be recognised for its contribution to digital publishing in the business-to-business space.

“We take a lot of pride in the judges’ comments with regards to the improvements we have made to the website over the years. It has been an incremental process of adopting new technologies, growing our readership and investing additional resources in the website, which is the winning formula if you wish to survive in the digital content arena,” says Creamer.

“Advances in Internet and mobile technology have allowed content to be accessed over multiple channels as people change their reading habits, whether it be via magazine, email, the web and mobile devices. We offer mining-related news and information across all these channels and our win in the business category demonstrates that the mining sector touches so many other industries,” says Creamer.

The magazine and online versions of Mining Weekly enjoy a weekly combined readership of just over 90 000. The magazine-only readership makes up the slight majority at 44 300 readers, with website-only readership at 38 300, while readers who make use of both print and online number around 7 800.

“There is significant integration between our digital and print offerings as we aim to ensure our readers obtain maximum benefit from the wealth of news and information we have at our disposal,” says Creamer.

In this regard Creamer Media has launched an e-commerce facility whereby detailed sector-specific research reports can be purchased online.

“We are taking news publishing to a higher level by packaging our content and research into reports on industries, such as the gold and platinum sector, for example, which can be bought and accessed online. The response to this development had been extremely positive and we anticipate that this offering will become even more popular in the coming months,” says Creamer. was one of the first South African websites to introduce an iPhone application and a significant focus in the past year has been on creating high-quality video reports to accompany its news reports, including a weekly video roundup of the week’s most noteworthy items.

And in order to add even further subscriber value, an upgraded iPhone application – which will allow for in-application content purchases – will be introduced before the end of 2011.

“We will continue to embrace the full potential of digital publishing to ensure our readers have the most up-to-date and insightful mining news and information,” says Creamer.

Opinion piece: The role of ITIL in M&As

By admin, 29 lipca, 2011, No Comment

By Marco Roodt, Business Strategist at Marval SA

The cornerstone of the South African Merger and Acquisition (M&A) legislative framework is the new Companies Act 2008 (‘the New Companies Act’), which was promulgated in 2008 and became effective on May 1, 2011.

This Act significantly overhauls the existing Corporate Law regime and has various implications for M&As.  The Information Technology Infrastructure Library (ITIL) best practice framework can ease the challenges associated with M&As, however.

As South Africa recovers from the economic downturn, M&A activity is expected to increase. To enhance opportunity for success, companies entering these transactions need to temper the typically dominant focus on legal and financial aspects with attention to elements of integration and continual improvement. This is especially important given the challenges the new Companies Act 2008 presents to newly wedded entities in terms of living up to promises made to company stakeholders at the time of merging.

“Introducing ITIL best practices can assist these organisations to live up to those promises, and demonstrate their willingness to deliver best service and adapt to new stakeholder expectations,” explains Marco Roodt, Business Strategist at Marval SA, a provider of IT Service Management (ITSM) solutions and services:

“The New Companies Act 2008 and King III have raised the bar for legal and governance requirements, essentially improving transparency. The flow of constant, accurate and timely information is key to this new standard and impacts all business activities. King III has to this end devoted a complete chapter to IT-Governance. Essentially this chapter places Information Technology (IT) at the heart of the company allowing IT to become a cornerstone of the business. To ensure regulatory requirements are met and chances of success are optimised in an M&A transaction, a clear overall M&A integration process is necessary – and ITIL facilitates optimised execution of that process.”

The M&A integration process is linear with four logical core phases and myriad sub-phases, notes Roodt.

. Phase 1 starts with a decision to take the company into a new direction.

The strategic intent is typically to grow the company by means of vertical or horizontal integration.

. Phase 2 comprises a due diligence exercise to ascertain the company’s strengths, weaknesses, opportunities and threats from every legal, financial and operational angle. Once a clear picture has emerged, a legal exercise (memorandum of agreement), prospectus and deal announcement follow.

. Phase 3 will see a team of experts and decision makers appointed to form the integration/transition team. This team will decide on an integration strategy, which should include integration targets and outcomes, benchmarking and tracking, reviews and continuous improvement.

. Phase 4 focuses on renewal and continual improvement. Only by making the required information available is this possible.

Says Roodt: “Integration is core to strengthening the probability of a successful M&A. The challenge is to merge once separate companies into a single successful entity where the leaders  and employees share a common vision, purpose (mission), values, strategy, organisational structure, leadership style and culture (new business behaviour), expectations, standards and goals.

“In addition, well defined service strategies and continual service improvement are vital, especially for merged organisations that focus on service delivery. Introducing ITIL can in this instance be particularly useful as customer value can be created and maintained through better design, introduction and operation of IT services.”

Information Technology Infrastructure Library (ITIL) a best practice framework, provides the guidance necessary for an integrated approach as required by the ISO/IEC 20000 standard. World-class merged companies seek to have their service management capabilities audited and certified as part of their goal to deliver the best service and to demonstrate its willingness to adapt to new stakeholder expectations.

Explains Edward Carbutt, Executive Director at Marval SA: “It is vital that newly merged companies understand how to develop and improve capabilities and resources to transition new and changed services into operations.

“The process starts with a service strategy introducing the company to service management policies, guidelines and processes across the ITIL service lifecycle. Service design follows with the development of services and service management processes. This includes design principles and methods for converting strategic objectives into portfolios of services and service assets.”

“The client is then introduced to the service transition. Ongoing effectiveness and efficiency in the delivery and support of services must however be pursued to ensure value for the customer and the service provider.”

Concludes Roodt: “Clearly introducing ITIL best practices can offer advantage. However, it’s important to reiterate that continuous improvement depends on access to timeously and accurate information.”

ASUS Launches Eee PC X101

By admin, 29 lipca, 2011, No Comment

ASUS has launched the Eee PC X101 netbook, the world’s thinnest and lightest netbook. Announced earlier this year at Computex, the X101 has a thin 17.6mm profile and weighs 920g so it is easily slipped in to bags. Preloaded with the new MeeGo operating system, the X101 allows users to stay connected to their favorite social media sites like Facebook, Twitter and more.

Mobility achieved

The X101 shatters the mold of past netbooks with its super thin profile of 17.6mm and a lightweight 920g, yet is still equipped with all the standard netbook goods. It features the latest Intel Atom N435 processor with 1GB of RAM, 2x USB 2.0 ports, a MicroSD Card reader, built-in webcam and 8GB SSD for quick startup and launch times. ASUS Super Hybrid Engine (SHE) technology is also built-in to help conserve battery life for the X101, which is available in a variety of colors including white, black, brown and red.

Staying social

The new MeeGo OS was developed to help users stay connected through a convenient, easy to use interface. With specific applications for Facebook, Twitter, as well as a dedicated instant messaging client, keeping up with friends has never been easier. Google’s Chromium browser is also built-in to the MeeGo for web surfing, while a variety of cloud-based services like asus@vibe, the asus appstore and the popular Dropbox online file storage are also available for use.

Computer aided learning

The X101 is also a great tool to learn the world’s international language, English. Offered on the X101 is the British English Language Learning application, which comes in the form of a content bundle of interactive games, videos and mp3s which are pre-installed on the X101. Over 300 pieces of material was developed by English Language Training (ELT) leaders and the British Council, with the application designed by Intel’s award winning Performance Learning Solutions.

Choice for users

The Eee PC X101 netbook is also offered in the X101H configuration, which comes with the choice of either Windows 7 Starter with a 250GB HDD, or MeeGo OS with 8GB SSD. The X101H model gives users the option to choose the environment they are more comfortable with.

Product highlights:

  • Ultra-thin and light for easy portability — just 17.6mm thick and 920g
  • Seamless chiclet keyboard & comfortable large touchpad
  • MeeGo operating system with comprehensive selection of preinstalled productivity, entertainment and social networking applications
  • Preinstalled British Council English Language Learning software for industry-leading language learning across all age ranges

Bundled asus appstore for instant access to applications, ebooks and games, plus asus@vibe for rich cloud-based entertainment content.

Opinion: Are you ready to enter the cloud?

By admin, 29 lipca, 2011, No Comment

By Alan Collins, Technical Architect at T-Systems in South Africa

This is where reality starts rearing its head; it is now about choosing the right partner, making those hard decisions and investing your time and money to move to the cloud, or not.  And are you, as an organisation, ready?

As most organisations and their service providers are painfully aware, there is no such thing as a silver bullet or fool-proof recipe when it comes to technology.  Cloud computing is no different – it takes expertise, due diligence and a lot of homework to take this step successfully.

For one, the chances are very good that organisations will be able to move everything to the cloud. They might not be able to migrate to the cloud at all. It is critical that the service provider in question is upfront about this from the get-go; very few companies can just pick up their information and send it to the strata and beyond.

A lot of companies operate in highly regulated industries that will make the move to cloud computing a challenge – here, for example, keeping these systems in-house or opting for a hosted private cloud solution as opposed to public cloud computing are better options.

Also, some companies operate in areas that are plagued by cable theft and resultant network connectivity issues. Stable connectivity is considerable when using cloud computing, as organisational information no longer resides within the physical confines the company. 24×7 online access is a necessity, not a luxury.

Cloud computing and bespoke systems aren’t necessarily compatible. Whilst cloud computing providers such as T-Systems offer over 80 standardised modules or “plugs”, making for a smooth well-defined transition, bespoke systems will require additional effort. The extra effort might be minimal, but then on the other hand it could be substantial.

A cloud computing provider should have consulting processes in place that ensure that organisations very quickly have a real-life view of what aspects of their infrastructure will be able to move to the cloud and whether they will be able to use any of the services at all.

At T-Systems, the team – as part of its readiness survey – will assess the organisation on three levels:

• Business processes, for example, applications and how it is integrated into the company; • The entire IT infrastructure which includes networks, servers, storage; and • Services; those such as hot desking that meet the needs of the various business units within the organisation dictated by industry standards such as IT Information Library (ITIL) for example.

The above are based on years of experience, benchmarked results, strong and proven methodologies and considerably investment in technology development.

If one, therefore, considers the above organisations should ask the

following: have I really done my homework and is my service provider upfront about these challenges?  Moreover, are they partnering with the right service provider?

The market is flooded with companies that offer hosting, virtualisation and outsourcing services.  It takes a lot of time, years actually, to perfect cloud computing methodologies and technologies. Organisations need to select a company with a proven track record and benchmarked results. Cloud might be relatively new in South Africa but it has been used in countries such as Germany for quite some time. Make sure you can leverage that kind of experience.

Beware of companies that place too much emphasis on virtualisation as the goal rather than an enabling technology. Virtualisation is not cloud computing.

So what should be on an organisation’s checklist when considering the cloud?

A service provider that offers: experience; international recognition; and certification and standards credentials.

For example, in the case of certification it is crucial for the infrastructure to be certified when moving SAP systems to the cloud.

Deploying SAP applications on an uncertified cloud environment could mean you will lose your support from SAP.

Research organisations such Gartner, for example, offer a rating system for the various cloud computing providers – this will no doubt be useful when looking for the right partner.

The important thing when embarking on this next phase of the cloud computing that organisation lay a strong foundation built on sound decision-making.

One, are you a cloud computing candidate, two do you understand what systems are eligible, and three have you chosen the right cloud computing service provider?

Opinion piece: Why banks must invest in end-to-end Straight Through Processing Solutions

By admin, 29 lipca, 2011, No Comment

By Steve Webster, acting CEO of The Webcom Group

In a still depressed economic climate, it is not only business at large but the banking sector that has to work very hard to meet the increasing demands of the customers’ it serves.  Critical to the success of any bank is its ability to provide services in a quick and effective manner, fortified by a technology backbone that mitigates human error and improves general turnaround times.

Unfortunately the above is a massive challenge and not easily attainable as the banking industry still struggles with disjointed, multiple systems – some banks have as many as 32 retail and 25 credit based systems respectively. These individual systems might not even run on the same platform let alone feature standardised software and hardware in each department.

The above is without a doubt counter-productive and begs the question: how do you process applications, queries and the like accurately and efficiently while aligning your operations with industry regulations such as Sarbanes Oxley and Basel II?

Straight-through Processing (STP) offers a solution as it provides automated, end-to-end processing of transactions – from inception to settlement.  It streamlines legacy systems and back office applications – offering a solution from A to Z within the organisational technology infrastructure that promises to save money and importantly improves the entire customer experience.

What is STP?

STP is by no means a new concept, however, the technology has matured through the years – like the fax machine and the cell phone; a new concept takes a while to become popular.

In essence it’s a mechanism that automates end-to-end processing; it offers a single system that controls all elements of a financial transaction which is referred to as the Front, Middle, Back Office and General Ledger.

In layman’s, it electronically captures and processes transactions in one pass, from the point of first ‘deal’ to final settlement.  Also, it reduces the reliance on manual processes and automates it – speeding the approval process whilst reducing human error.

The real benefits

As mentioned, STP has been around since early 2000. It is a maturing technology that is evolving to meet the ever-changing needs of the banking industry and other financial services such as such as trade, asset management and brokerage.

And the case studies speak volumes.  In fact a local banking and financial services institution stated – following the completion of a comprehensive STP implementation – it stood to gain an additional R800 million worth of business due to the faster application process due to STP’s speedy turnaround, automation capabilities and centralised and accurate features and benefits.

STPs benefits are unquestionable – banking institutions can expect:

. A centralised system that offers easy access to customer information in real-time; . Minimised manual data input and hand calculations and associated errors; . No going back to customers again and again to validate information; . Elimination of data duplication; . Built in workflows to automate credit application management process; . Leverage existing risk models based on leading industry practices; . Utilisation of existing, internal risk models; . Capture of relevant information to ensure compliance with legislative requirements locally such as FICA (Financial Intelligence Centre Act) and NCA (National Credit Act); and . Electronic submission of reports.

. Automatic updating of production systems . A central and unique data repository . Accelerated applications, decisions and referral conclusions . Instantaneous sanctioning (if desired – most banks prefer to have a human element involved) . Improved customer service (e.g. Facility to allow customer view of where in the process the application is, accelerated approval, etc.) . Single Repository based reporting and regulatory compliance (SARBOX, Basel


These benefits are a mouthful and for good reason – STP is a real solution to banking institution’s disparate information qualms and importantly greatly improves the overall customer experience.

Finding the right STP solution

A successful STP solution is one that scales easily to an enterprise’s own integration needs and projects and offers support for key standards such as SWIFT and XML.  And often it is the companies that have been providing the STP for a number of years – and have the track – record – that really understand the importance of a less-than-hazardous integration process.

An effective STP is not limited to the wealthiest, largest banking institutions but should really cater for those organisations that don’t necessarily have the funds to do a forklift implementation.

A scalable, cost-effective integration solution can maximise institutions’

existing investments while providing the benefits that come with integrating an STP solution. Also, banking institutions should opt for a solution that increases the accessibility and usability of all data within the organisation.

Importantly, ensure that your STP partner offers the three pillars of STP:

data accuracy; quick and efficient execution of processes; and risk mitigation.  Again, a mature player will be able to provide you the case studies that will demonstrate you’re on the right track.

In this age of economic challenge and general recession, a good system should pay for itself in a short period of time. STP achieves this goal


. Improved customer service

. Exponentially increased number of applications . Shorter application life cycle . Minimisation of manual involvement and human capture errors . Reduced infrastructure (singular HW, SW, OS, licences) . Reduced application support . Centralised infrastructure . Single Repository

There is no doubt that STP is a technology that will continue to be very relevant and has the potential to revolutionise the way banking institutions operate today.

Sony Ericsson appoints Bob Ishida as Executive VP

By admin, 29 lipca, 2011, No Comment

Bob Ishida will be joining Sony Ericsson as Deputy CEO and Executive Vice President with effect from 1 September, while current Deputy CEO Rikko Sakaguchi will be leaving Sony Ericsson to take up a position at Sony Corporation.

Bob will be based at Sony Ericsson’s largest R&D facility in Lund, Sweden where he will take up the assignment as Deputy CEO and EVP. He will have responsibility for Sony Ericsson’s design centre and product and portfolio development teams as well as taking on a broader executive role to enhance integration and alignment across Sony Ericsson.

Bob is currently Corporate Executive, SVP, in charge of Platform & Partner Strategy and President of Sony’s Home Entertainment Business Group. He previously served as President of Sony’s TV Business Group as well as VAIO Business Group at Sony Corporation. He has a history of delivering strong results as part of Sony Corporation’s core leadership team within a range of disciplines across consumer electronics, IT and communications. Bob has recently been involved in developing the Android-based Sony Internet TV.

Bob Ishida commented:  ‘I am excited about taking up the role of Deputy CEO and EVP at Sony Ericsson. Working closely with Bert Nordberg and the management team we will further strengthen the existing product portfolio by integrating content and services while leveraging the partnership with Sony and other key strategic partners’.

Bob’s appointment will provide greater focus on the integration of content and services into Sony Ericsson’s product portfolio. He will contribute to the company’s technology strategy that will deliver on Sony Ericsson’s ambition of becoming a leader in Android.

Rikko Sakaguchi has been part of the leadership of Sony Ericsson since the start up of the Joint Venture in 2001 most recently as Chief Creation Officer overseeing product and portfolio development. Since 2001 Rikko has provided a creative vision and strong leadership as Sony Ericsson built its brand through innovative music and imaging devices. More recently he has been instrumental in guiding the company as it develops Android smartphones which bring together communication and entertainment through a focused and innovative product portfolio.


R9m plant upgrade for Lighting Structures

By admin, 29 lipca, 2011, No Comment

The LeBLANC Jasco Group has invested R9 million to upgrade the plant and equipment of its Lighting Structures division. This will increase output capacity, drive cost efficiencies in the local market, enable the development of new products, and increase the Africa penetration of LeBLANC Lighting Structures — which already has a dominant share of the local and African market for monopole type steel masts for lighting.

Lighting Structures specializes in the engineering and design, fabrication, logistics and installation of Hi masts, rail-low masts, mid-hinge masts, hydro masts, access masts, street lighting poles, supports for solar structures as well as a comprehensive range of monopole masts for the communication industry. Says Francois van Zyl, CEO of LeBLANC Jasco: “The capex injection will provide a major boost for operations with the overhaul of plant and equipment introducing efficiencies such as reduced manufacturing time, less waste and overall improvement in quality.  Also the new plant and equipment will enabling us to ramp up production and, of course, help protect margins in an increasingly competitive environment.  As importantly, the revamp of our facilities will facilitate the production of new products for the telecoms, power and lighting infrastructure industry and, in particular, these markets in sub-Saharan Africa.”

Plant improvements

At the Lighting Structures plant, layout has been redesign to improve process flow, computerized engineering design software has been upgraded and new equipment has been acquired. A new 7m, 600 ton press for bending plate and sheet-work will allow for thicker, quicker more accurate bending of sheet and plate, while the installation of a 6m guillotine that can cut up to 16mm plate will see thicker and larger size plates cut quicker with a neater, cleaner cut.

Says Van Zyl: “These changes will introduce overall efficiencies, eliminating mistakes, the number of off cuts and remedial work, as well as a reduction in labour and manufacturing cost further down the production line.

In addition, the new centralized overhead yard crane with its 600m boom increases load capacity by 250%, and storage and work area by approximately 800%. And with increased mobility and control of stock and processed goods, complete materials handling and logistics processes are improved.”

For customers the benefits are numerous. “Our increased capacity will result in quicker lead times with the assurance that our products will be of a high quality and competitively priced. But there’s also the introduction of new products to look forward to and our active design capability.”

New products

In sub-Saharan Africa the conditions and challenges are quite different to those in South Africa. This has helped define the new products Lighting Structures will introduce to this market.

Explains Van Zyl: “Africa is an emerging market with a fast developing infrastructure. Its wealth of mineral resources it will continue to drive opportunities for companies that offer infrastructure products and service in the power, lighting and telecommunication industry sectors.  However, there are a number of logistics challenges in sub-Saharan Africa to overcome.

“For rural areas, towers, masts and other applications need to be lighter, easier to assemble and erect, and require minimal maintenance. Our investments will allow us to innovate, developing new designs that meet these requirements, and enabling us to produce quality, highly competitive products for this market.”

Lighting Structures will leverage the expertise and networks of sister company LeBLANC Communications, a global communications technology provider in the LeBLANC Group, to market and distribute products into its target markets in sub-Saharan Africa. These countries will include all of the SADC, Tanzania, Zambia, Kenya, Uganda, Angola, DRC, Ghana and Nigeria.

Concludes Van Zyl: “The investment in Lighting Structures will drive the growth strategy of the LeBLANC Jasco Group and further improve our competitiveness. We look forward to an exciting period of innovation and expansion.”

@lantic opens store in Potchefstroom

By admin, 29 lipca, 2011, No Comment

“The new store will be the first of many @lantic outlets to offer our customers not only Internet related solutions, but also a brand new range of GSM voice/data offerings in the form of smartphones and tablets” said Dederick Venter, Director of Sales and Marketing at @lantic. “Our aim is to supply our customers with a complete Internet and Telecommunications solution, backed by friendly face-to-face service” Venter continued.

One can understand why Potchefstroom, also known as the “City of Expertise”, was a natural choice for @lantic as it is the gateway to the North West Province and home to the North West University. @lantic has a large existing customer base in Potchefstroom and the surrounding that was previously supported remotely and via resellers. This new outlet will ensure that customers in Potchefstroom can now deal directly with @lantic in their area. The West Acres mall has a very favourable location, being in the vicinity of the university and major businesses in the central business district.

“As @lantic celebrates our 15th birthday this year, it makes us really proud to be launching this brand new store, while at the same time being able to reinvent ourselves to better service our customers and their ever-evolving connectivity and communication needs.  This store will offer customers a futuristic experience and products of international standards, allowing our customers to connect, share and experience everything the world of the Internet has to offer,” Venter explained.

Dimension Data introduces IT financing service

By admin, 29 lipca, 2011, No Comment

Dimension Data has announced the introduction of a new financial offering. Dimension Data Finance is a leasing and financing model that was developed in response to difficulties experienced by clients trying to upgrade or improve their IT infrastructures. It aims to accelerate and ease clients’ adoption of the technologies they need to improve competitiveness, through logistical management and finance support.

Dimension Data Finance offers three flexible financing and leasing options. These are New Equipment Rental, the Sell and Rent Back Plan, and the Exchange Plan. Depending on the client’s operational needs and equipment status, they can engage with Dimension Data to rent the equipment they need, introducing flexibility and affordability into the procurement strategy. Another option allows them to address the issue of replacing existing outdated infrastructure through a sale and rent back option, allowing them to enforce asset replacement cycles in an affordable and progressive way. Finally, they can exchange existing rented technology for newer models, at no additional cost. The offering is a joint undertaking between Dimension Data and RentWorks.

Results of iOS and Android Symantec analysis

By admin, 29 lipca, 2011, No Comment

Symantec Corp has announced the publication of “A Window into Mobile Device Security: Examining the security approaches employed in Apple’s iOS and Google’s Android”. This whitepaper conducts an in-depth, technical evaluation of the two predominant mobile platforms, Apple’s iOS and Google’s Android, in an effort to help corporations understand the security risks of deploying these devices in the enterprise.

Chief among the findings is that while the most popular mobile platforms in use today were designed with security in mind, these provisions are not always sufficient to protect sensitive enterprise assets that regularly find their way onto devices. Complicating matters, today’s mobile devices are increasingly being connected to and synchronised with an entire ecosystem of 3rd-party cloud and desktop-based services outside the enterprise’s control, potentially exposing key enterprise assets to increased risk.

The paper offers a detailed analysis of the security models employed by Apple’s iOS and Google’s Android platforms, evaluating each platform’s effectiveness against today’s major threats, including:

  • Web-based and network-based attacks
  • Malware
  • Social engineering attacks
  • Resource and service availability abuse
  • Malicious and unintentional data loss
  • Attacks on the integrity of the device’s data

This analysis has led to some important conclusions:

·          While offering improved security over traditional desktop-based operating systems, both iOS and Android are still vulnerable to many existing categories of attacks.

·          iOS’s security model offers strong protection against traditional malware, primarily due to Apple’s rigorous app certification process and their developer certification process, which vets the identity of each software author and weeds out attackers.

·          Google has opted for a less rigorous certification model, permitting any software developer to create and release apps anonymously, without inspection. This lack of certification has arguably led to today’s increasing volume of Android-specific malware.

·          Users of both Android and iOS devices regularly synchronise their devices with 3rd-party cloud services (e.g., web-based calendars) and with their home desktop computers. This can potentially expose sensitive enterprise data stored on these devices to systems outside the governance of the enterprise.

·          So-called “jailbroken” devices, or devices whose security has been disabled, offer attractive targets for attackers since these devices are every bit as vulnerable as traditional PCs.

“Today’s mobile devices are a mixed bag when it comes to security,” said Carey Nachenberg, Symantec Fellow and Chief Architect, Symantec Security Technology and Response. “While more secure than traditional PCs, these platforms are still vulnerable to many traditional attacks. Moreover, enterprise employees are increasingly using unmanaged, personal devices to access sensitive enterprise resources, and then connecting these devices to 3rd-party services outside of the governance of the enterprise, potentially exposing key assets to attackers.”

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